Steve Sousa
Steve Sousa at Colonial Cadillac

Steve Sousa

General Sales Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

Contact Me
4.8
135 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

25 yrs, 8 mos

Languages Spoken

English English

4.8

135 Reviews

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135 Reviews of Steve Sousa

August 12, 2026

Dealership Rating
Employee Rating

Colonial Cadillac of Woburn was absolutely phenomenal! The entire team was professional, courteous, and exceptional from start to finish. An outstanding experience—I highly recommend them! Dealership i More

by soorenaf
Recommend Dealer
Yes
Aug 12, 2026

Colonial Cadillac responded

Knowing that the service on your Cadillac OPTIQ felt exceptional from start to finish is rewarding. Hearing that Adam was helpful and professional means a lot to our service team. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 27, 2026

Dealership Rating
Employee Rating

Communication not to good went it came registering my VA Plate. Everything else was very acceptable. Freeman was exceptionly good with knowledge and personality. I would recommend the dealership. No proble More

by brucedebby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Colonial Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 22, 2026

Dealership Rating
Employee Rating

4 th Caddy no xx professional service easy financing great sales people and GM , I recommend More

by JOHNNYL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

Colonial Cadillac responded

Thank you for choosing us for your fourth Cadillac. We’re pleased our team delivered professional service and made financing straightforward. We appreciate your recommendation and look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 17, 2026

Dealership Rating
Employee Rating

Amazing Professional Prompt Knowledgeable Detail of workmanship Courteous Patient Empathy Communicating Economical Grateful Pleasant Polite More

by DENISEDorward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Colonial Cadillac responded

It’s fantastic to know our team provided prompt, professional, and economical care with detailed workmanship for your Cadillac ATS. Randy appreciates your recognition of our courteous communication and patient empathy; thank you for your kind words and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 15, 2026

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Very friendly staff very accommodating and thorough. Very impressed with the people there. convenient location and very clean. More

by marty.gorman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Colonial Cadillac responded

Thank you for noting our team’s friendliness and thorough approach. We’re pleased the facility’s location and cleanliness met your expectations. We appreciate your trust with your Cadillac and look forward to future visits. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 12, 2026

Dealership Rating
Employee Rating

Always a pleasant experience. Alex (GM) is always accommodating and the Service Department is always on point More

by debbin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2025

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Steve has always been very professional and took his time to make sure I was comfortable with my purchase More

by Trina.Hall
Recommend Dealer
Yes

September 24, 2025

Dealership Rating
Employee Rating

Adam was very knowledgeable about the Optiq. Took time to explain and answer my questions. Spent a lot of time getting everything set up when I purchased the vehicle. More

by bcasagr
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Liebermann

September 20, 2025

Dealership Rating
Employee Rating

Sales peoole were attentive and courteous. The vehicle was prepped and ready at the time promised More

by AUTODOCTER73
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Renata Starbranch

September 19, 2025

Dealership Rating
Employee Rating

I have never in my life had such a pleasant and professional experience at a car dealership. Kudos to Colonial and especially Adam for making this car buying experience smooth and enjoyable. I wi More

by llpais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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