Steven Lee | Page 16

Great Service,Great Car I am so lucky to have been greeted by Steven Lee upon arriving at Braman BMW in Jupiter. Professionalism at its best. From the moment I walked in the I am so lucky to have been greeted by Steven Lee upon arriving at Braman BMW in Jupiter. Professionalism at its best. From the moment I walked in the door I was treated with respect. It was a pleasurable buying experience. This was my third BMW purchase from Braman and I expect there will me many more in the future. Thank you, Gary More

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A very enjoyable experience, I was impressed. I was considering purchasing a CPO 2011 or 2012 335is and found two of these somewhat rare cars on the internet site of Braman BMW Jupiter. I called t I was considering purchasing a CPO 2011 or 2012 335is and found two of these somewhat rare cars on the internet site of Braman BMW Jupiter. I called the dealership and made an appointment with Steven Lee to see and test drive the cars. He assured the cars would be there as I was driving 65 miles from Fort Lauderdale to see them. Instead of the typical five minute around the block test drive, Steven and I took a 15-20 minute test on roads that allowed me to enjoy the performance of the BMW. He suggested - insisted that I drive a standard 335i for comparative purposes. I did and was impressed. Steven was very professional, knowledgeable and courteous. Not a stereotypical high pressure car salesman . Although I did not purchase a car from him, I would highly recommend him and the dealership and will consider them in the future. Michael Lyon (3x BMW owner) More

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My first BMW First BMW after years with Acura. Transaction went well and everything promised was delivered, what more can you ask. Love the car so far and look for First BMW after years with Acura. Transaction went well and everything promised was delivered, what more can you ask. Love the car so far and look forward to learning more about it as I drive. More

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Steven Lee/Respect & Honesty The best sales man that we have encountered in a long time. Professional,honest & knowledgable about BMW , job very well done. We will be back and so The best sales man that we have encountered in a long time. Professional,honest & knowledgable about BMW , job very well done. We will be back and so will people we know and will send them to Steven Lee @ BMW Braman Jupiter Fl. Thank You Steven Lee, we Love our preowned BMW 128i Also everyone at the dealership was nice especially Marlin Randle the Finance gentleman the process was nice & smooth a pleasure. Mr. & Mrs Ray Jones More

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Amazing Service! The service that Steve Lee provided was beyond my expectations. He did a great job and I left with a great experience and a beautiful new car! The service that Steve Lee provided was beyond my expectations. He did a great job and I left with a great experience and a beautiful new car! More

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A Genuine, Honest Car Salesman: Steve Lee I called Braman BMW Jupiter, fortunately for me, Steve Lee answered the phone. From that point on, the experience was the BEST I have ever experience I called Braman BMW Jupiter, fortunately for me, Steve Lee answered the phone. From that point on, the experience was the BEST I have ever experienced. Steve was honest, genuine, and treated me with respect and kindness. He did not use high pressure sales tactics. He worked for me to get the deal that I wanted. I recommend him highly. I will definitely be a return customer. Everyone at the dealer is friendly. Marlin Randle handled the financial details!! Also, a very pleasant experience. No surprises!! It was worth the drive from Fort Lauderdale to get such great service. More

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Delightful experience Steve Lee is the best car sales person I've ever dealt with. My first BMW was purchased through Steve. I called him when I was interested in another. Steve Lee is the best car sales person I've ever dealt with. My first BMW was purchased through Steve. I called him when I was interested in another. He is patient and never assuming. He makes you feel like your the most important person. Once you meet him you instantly feel the connection of a honest friend. I love my new car thanks Steve!!!!!! More

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Top notch experience Working with Steven Lee was extremely rewarding. My wife and I appreciate an honest and expedient approach and it was refreshing being given a bottom Working with Steven Lee was extremely rewarding. My wife and I appreciate an honest and expedient approach and it was refreshing being given a bottom line price and being treated with the utmost respect and courtesy throughout the process. There were no high pressure sales tactics and when my wife and I asked to "sleep on it" we were met with smiles and "...absolutely sleep on it. We'll be here for you." Again we were met with smooth sailing when it came to the finance side. The finance manager was able to buy down our rate lower than what USAA could provide and did not pressure regarding the high profit back side add-ons such as dent/ding protection. I would not hesitate to send a family member and will not hesitate to seek these professionals out for future automotive needs. These folks run a classy operation. More

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Excellent customer service We had a great experience working with Steven Lee when leasing our new car. Steven is a professional, his knowledge of the car was exceptional. He was We had a great experience working with Steven Lee when leasing our new car. Steven is a professional, his knowledge of the car was exceptional. He was very thorough when delivering the car and made sure that we were knowledgable and comfortable with the car before we left the dealership. He assured us that should we have any further questions that we should not hesitate to call him. More

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The good, the bad and the ugly Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to d Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to do the paperwork with Marlin, the finance guy, who THEN tried to upsell some very important insurance packages. Prior to my sitting down in his office, Steven, Bryan and I had reached a deal and Marlin almost blew it to smithereens! That business practice is BARBARIC! Those insurance packages should be a part of the up front negotiations. At that point, I was tired, hungry and I almost walked out of the dealership. Can you tell I was MAD! And lastly, why is it that service advisors don't return calls, especially when I just bought a new car??? Grrrrrrr........... More

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