Steven Lee | Page 17

A Genuine, Honest Car Salesman: Steve Lee I called Braman BMW Jupiter, fortunately for me, Steve Lee answered the phone. From that point on, the experience was the BEST I have ever experience I called Braman BMW Jupiter, fortunately for me, Steve Lee answered the phone. From that point on, the experience was the BEST I have ever experienced. Steve was honest, genuine, and treated me with respect and kindness. He did not use high pressure sales tactics. He worked for me to get the deal that I wanted. I recommend him highly. I will definitely be a return customer. Everyone at the dealer is friendly. Marlin Randle handled the financial details!! Also, a very pleasant experience. No surprises!! It was worth the drive from Fort Lauderdale to get such great service. More

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Delightful experience Steve Lee is the best car sales person I've ever dealt with. My first BMW was purchased through Steve. I called him when I was interested in another. Steve Lee is the best car sales person I've ever dealt with. My first BMW was purchased through Steve. I called him when I was interested in another. He is patient and never assuming. He makes you feel like your the most important person. Once you meet him you instantly feel the connection of a honest friend. I love my new car thanks Steve!!!!!! More

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Top notch experience Working with Steven Lee was extremely rewarding. My wife and I appreciate an honest and expedient approach and it was refreshing being given a bottom Working with Steven Lee was extremely rewarding. My wife and I appreciate an honest and expedient approach and it was refreshing being given a bottom line price and being treated with the utmost respect and courtesy throughout the process. There were no high pressure sales tactics and when my wife and I asked to "sleep on it" we were met with smiles and "...absolutely sleep on it. We'll be here for you." Again we were met with smooth sailing when it came to the finance side. The finance manager was able to buy down our rate lower than what USAA could provide and did not pressure regarding the high profit back side add-ons such as dent/ding protection. I would not hesitate to send a family member and will not hesitate to seek these professionals out for future automotive needs. These folks run a classy operation. More

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Excellent customer service We had a great experience working with Steven Lee when leasing our new car. Steven is a professional, his knowledge of the car was exceptional. He was We had a great experience working with Steven Lee when leasing our new car. Steven is a professional, his knowledge of the car was exceptional. He was very thorough when delivering the car and made sure that we were knowledgable and comfortable with the car before we left the dealership. He assured us that should we have any further questions that we should not hesitate to call him. More

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The good, the bad and the ugly Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to d Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to do the paperwork with Marlin, the finance guy, who THEN tried to upsell some very important insurance packages. Prior to my sitting down in his office, Steven, Bryan and I had reached a deal and Marlin almost blew it to smithereens! That business practice is BARBARIC! Those insurance packages should be a part of the up front negotiations. At that point, I was tired, hungry and I almost walked out of the dealership. Can you tell I was MAD! And lastly, why is it that service advisors don't return calls, especially when I just bought a new car??? Grrrrrrr........... More

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Steven Lee is GREAT! Steven was great when my fiancé purchased her new BMW two months ago. At that time, I knew I would be coming back soon to see him for my own new BMW. Steven was great when my fiancé purchased her new BMW two months ago. At that time, I knew I would be coming back soon to see him for my own new BMW. As expected, he was fantastic. He did his best to locate the car that best fit my needs and to avoid ordering one from Germany, which I did not want to do. He walked me through each step of the way and made the purchase easy. He personally switched my license plate over to my new car, which is pretty standard, but like usual, Steven went above and beyond by transferring my school parking decal to the new vehicle as well. He made sure to follow up with me the next day just to make sure I didn't have any questions. I'll be sure to come back and buy more cars from Steven in the future! Marlin was also a pleasure to work with. He was prepared before we even got into his office and made the paperwork quick and easy. More

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Steve lee is the best! Steven was a pleasure to work with. This is the second time I have bought a BMW from him and I highly recommend him for all your new car needs. Steven was a pleasure to work with. This is the second time I have bought a BMW from him and I highly recommend him for all your new car needs. More

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WONDERFUL experience when purchasing my new car! I have given the rating I have because our Client Advisor Mr. Lee spent many hours with us and bent over backwards to ensure that we were happy and sa I have given the rating I have because our Client Advisor Mr. Lee spent many hours with us and bent over backwards to ensure that we were happy and satisfied. He is to be commended for his enthusiasm and professional attitude that are second to none. This was the first time my husband and I had returned to him for our new cars after dealing with him originally in 2011 and the experience was a pleasure on both occasions. We will return to him in the future and refer him to our family and friends. Also, to be commended are Messrs. Randle, Algeciras, and Stroes who displayed a professional and accommodating attitude that once again was second to none and made our overall experience a pleasure. Thank You Gentlemen! More

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Steven Lee is the Best!!! Steven Lee is by far the best salesman my family and I have encountered. He was an absolute joy to work with and went above and beyond his means to ma Steven Lee is by far the best salesman my family and I have encountered. He was an absolute joy to work with and went above and beyond his means to make us happy. He really made us feel very comfortable and he was very HONEST. Steven drove down to Miami to pick my family up and actually brought us to the dealership to pick-up our vehicle. after leaving the dealership he would call us to just check if everything was going well with the vehicle and if we needed any assistance with the vehicle. I would HIGHLY RECOMMENDSTEVEN LEE!!! More

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review Steve was an amazing salesman. His service was excellent and I would highly recommend him in the future. He took the time to explain to me all of the Steve was an amazing salesman. His service was excellent and I would highly recommend him in the future. He took the time to explain to me all of the features of my vehicle which none of the other salesman had ever done. He is definitely the best I have ever worked with!!!! More

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