Steven Marriott
Steven Marriott at Tri State Ford

Steven Marriott | Page 5

Service Advisor

Tri State Ford

2117 S Main St
Maryville, MO 64468

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103 Reviews

Steven was born and raised in northwest Missouri. He is a hunter and an all-around nice guy. He has always been involved in the auto industry in some form, mechanic, selling parts and now as a Service Advisor at Tri State. Steven has worked at Tri State since 2010. He enjoys the outdoors and spending time with family and friends.

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103 Reviews

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103 Reviews of Steven Marriott

December 24, 2022

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Employee Rating

Tri State Ford has always been outstanding for us,servicing our vehicles and whatever we need done. We thank them all. More

by Orville Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

Dec 27, 2022

Tri State Ford responded

Thank you, Orville! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford.

December 21, 2022

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A+ service everyone is professional and they take care of all my service needs in a timely fashion More

by Stauvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

Dec 21, 2022

Stauvi responded

👍

December 17, 2022

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The service to my truck was very timely and efficient. Matt was very helpful in using our Ford Pass credits. More

by mandbpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

Dec 18, 2022

Tri State Ford responded

Thank you for your business and this review. We're happy to hear Matt was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 16, 2022

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My Ford focus’s engine was replaced on warranty and when they replaced the engine they drilled a bolt through my heat shield and cracked it, left a vacuum hose disconnected, and forgot to connect multiple s More

by Jacob Curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson, “Denny” or Dennis 0 stars

Dec 20, 2022

Tri State Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Dec 20, 2022

Tri State Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 12, 2022

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A visit for a recall. Complete results am guessing in just under 20 minutes. How do I know the recall was complete? I’m going off of honest information. Thanks for your se More

by depedersen79
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

Dec 12, 2022

Tri State Ford responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Ford!

December 10, 2022

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Tri State Ford quickly and efficiently serviced my Ford vehicle. I will definitely return when I trade in my Ford. More

by takleteri
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

Dec 12, 2022

Tri State Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tri State Ford, we look forward to having you as one of our valued customers for many more years to come!

November 21, 2022

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As always I got excellent service and the staff was knowledgeable and very helpful. I will continue to bring my vehicles back! More

by Cschmitt67
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

Nov 22, 2022

Tri State Ford responded

Thank you for choosing Tri State Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2022

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Never a problem with the service preformed. Service was completed in a timely fashion. Employees were courteous in their deportment of duties. More

by dragonfly64505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Williamson

Nov 11, 2022

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 10, 2022

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Employee Rating

Service manager that sign you up very unfriendly didn’t act they care if you came there More

by Dick
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear you weren't fully satisfied with your experience and would like to learn more. Please don't hesitate to reach out to us directly if you would be willing to discuss this issue in more detail. We appreciate your business and hope to see you again!

October 25, 2022

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Employee Rating

Took my truck in for and alignment after replacing upper, lower ball joints and new loaded struts. Truck now goes straight down the road without pulling to the left. Solid work as always from the mechanics! More

by tot_steelrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

Oct 26, 2022

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tri State Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else.

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