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Steven Marriott
Steven Marriott at Tri State Ford

Steven Marriott | Page 6

Service Advisor

Tri State Ford

2117 S Main St
Maryville, MO 64468

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103 Reviews

Steven was born and raised in northwest Missouri. He is a hunter and an all-around nice guy. He has always been involved in the auto industry in some form, mechanic, selling parts and now as a Service Advisor at Tri State. Steven has worked at Tri State since 2010. He enjoys the outdoors and spending time with family and friends.

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103 Reviews

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103 Reviews of Steven Marriott

October 11, 2022

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Employee Rating

Fast, professional and friendly service! Will definitely go there again for any work on my car More

by lorizech8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

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Oct 12, 2022

Tri State Ford responded

Lori, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford Lincoln.

October 01, 2022

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Employee Rating

I had an oil change and car detail in one day. They picked my car up from work and brought it back to looking like I just got off the showroom floor. THANKS just doesn't cut how satisfied I am More

by creatingsparks81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

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Oct 02, 2022

Tri State Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2022

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Employee Rating

The staff was very helpful when my son’s truck broke down. They helped me find a towing service and were able to work him in to get it diagnosed quickly. They communicated well regarding the issue and t More

by Jana Hurlburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 07, 2022

Tri State Ford responded

Jane, thank you for sharing your thoughts about your experience with Tri State Ford Lincoln. We appreciate your business and hope to see you again soon!

August 30, 2022

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Employee Rating

Made appointment and in and out in less than an hour, maybe closer to half an hour. More

by hoffmanmustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias

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Aug 31, 2022

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Tri State Ford Lincoln. Please don't hesitate to reach out if you need anything else.

August 28, 2022

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Employee Rating

Performed a oil change for a fair price and also checked out the rest of the vehicle while there! More

by s214753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

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Aug 29, 2022

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 28, 2022

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Employee Rating

Very nice and friendly to work with well come back to the dealship to have my work done if possible More

by ozarknut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

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Aug 29, 2022

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2022

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Employee Rating

Tri State employees are the very best. Service department is very professional and very courteous. I would recommend Tri State to anyone that is looking to purchase or repair a vehicle. Th More

by hcvoterclerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

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Aug 17, 2022

Tri State Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Tri State Ford Lincoln!

August 12, 2022

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Employee Rating

Very good service and workmanship. Quick service and details on condition of car maintenance due. More

by jjpete2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Hill, Austin Ward , Matthew Huey, Michael Macias, Rick Moss, Matt Williamson

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Aug 15, 2022

Tri State Ford responded

Thank you for choosing Tri State Ford Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 11, 2022

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Employee Rating

John Turner always gets me what I'm looking for, price and vehicle. Enjoy working with him. Thanks John More

by jenniet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Hill, John Turner, Austin Ward

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Aug 11, 2022

Tri State Ford responded

Congratulations on your new vehicle! We are so glad that John had the opportunity once again to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Rick Moss Sales Manager

August 10, 2022

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Employee Rating

I had my vehicle for repair. It was gone most of the day when I got it back it had the same problem. It was flashing a code on the screen. The service writer drove the vehicle to More

by ddriskell41762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Huey, Michael Macias, Matt Williamson

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Aug 14, 2022

Tri State Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Aug 14, 2022

Tri State Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Aug 14, 2022

ddriskell41762 responded

This truck was at the service center for 6 days the first time and instructions were left with the counter guy at service lube. He was asked to change the oil, fix the recall and find out why the front camera isn’t working and the warning pops up each time you step on the brake. It’s very annoying. When it was picked up after 6 days it was no different. The second time it was there nothing was said about if it was fixed or not. It was delivered to our house and when I got in to pull in the garage the same issue was still there. I tried turning the front camera assist off but when the vehicle is turned off and back on the error persists. You can call Kenny at 660-254-1367 to discuss further. This needs to be fixed. This is a brand new vehicle.

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