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Steven May
122 Reviews
Dealership Experience
26 yrs, 3 mos
Industry Experience
45 yrs, 10 mos
Languages Spoken
English
122 Reviews
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122 Reviews of Steven May
April 22, 2019
Excellent customer service! All about pleasing the customer Recently purchased a used F1 50 from the team at Laird Noller, Glendon and his team did an excellent job making sure I was completely satisfied from Recently purchased a used F1 50 from the team at Laird Noller, Glendon and his team did an excellent job making sure I was completely satisfied from the moment I was interested in The truck till now. He followed up with me a few different times to make sure I was completely satisfied customer, even fixing a couple of small things that he probably did not need to do. It was a great buying process, the service department was stellar, financing was quick and painless as well. I would recommend these guys to anyone looking for a used Ford vehicle, especially a truck. Kudos More
by ghutchKC
Other Employees Tagged: Glendon Wilhelm , Evan Loy
April 20, 2019
Great service and honest employees Trading my car in was quick and painless. I had the car brought from Lawrence to Topeka because I will keep my business at this dealership. Trading my car in was quick and painless. I had the car brought from Lawrence to Topeka because I will keep my business at this dealership. More
by Janet1234
Verified CustomerOther Employees Tagged: Griffith Swank, Jason Woolington
April 18, 2019
Great Customer Service I gave Laird Noller 4 stars instead of 5 solely based on the amount of times we've had to take our car in for the same issue. We've taken the car in o I gave Laird Noller 4 stars instead of 5 solely based on the amount of times we've had to take our car in for the same issue. We've taken the car in on 6 separate occasions since February for the same issue. That's been frustrating - however, Steve May and Wayne Stallbaumer have been wonderful to work with. They've been nothing but kind and professional in dealing with this issue and they've done everything in their power to make it right. More
by Kdcast
Other Employees Tagged: Wayne Stallbaumer
April 13, 2019
Great service Very friendly service people from when I drove in until I was picked up at work when my vehicle was fixed. I recommend my coworkers to use Noller if t Very friendly service people from when I drove in until I was picked up at work when my vehicle was fixed. I recommend my coworkers to use Noller if they need vehicle service. More
by tjelmeland
April 13, 2019
Service Standard tune up...a little pricey but overall the service was fine and they delivered when promised. The service counters are loud and not too welco Standard tune up...a little pricey but overall the service was fine and they delivered when promised. The service counters are loud and not too welcoming but it has been my experience with any auto industry service that general customer service is not a top priority. More
by ksemmot
April 11, 2019
Awesome Took vehicle in early to leave it for the next day and it was done before they closed the same day Steve May is awesome Took vehicle in early to leave it for the next day and it was done before they closed the same day Steve May is awesome More
by GARYCALHOUN
Other Employees Tagged: Thane Barnett
April 10, 2019
Fantastic Went to lengths to find problem and repair our truck. Couldn’t ask for better treatment and effort to keep us informed of progress. Steve is very prof Went to lengths to find problem and repair our truck. Couldn’t ask for better treatment and effort to keep us informed of progress. Steve is very professional but has not forgotten good old fashion service. More
by Jblue1555
April 10, 2019
A++ Service Steve and team in the service department always greet you with a smile, go the extra mile to accommodate your needs, and ensure you're taken care of. Steve and team in the service department always greet you with a smile, go the extra mile to accommodate your needs, and ensure you're taken care of. I love my Ford vehicles, but it's the service I receive and can count on that keeps me coming back to Laird Noller Ford in Topeka. More
by Ford4Life
Other Employees Tagged: Rick Vandonge
April 06, 2019
Great service and communication I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me the entire way to make sure I knew where things were. More
by Finallyfour
April 06, 2019
Key.made Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out for ourselves and they drove it from back lot. Plus, we thought it took too long More
by Sam
