Steven Pflugradt
Steven Pflugradt at Smithville Ford

Steven Pflugradt | Page 2

Service Advisor

Smithville Ford

1098 US-169
Smithville, MO 64089

4.6
20 Reviews
4.6

20 Reviews

Write a Review

Dealership Experience

9 mos

20 Reviews of Steven Pflugradt

March 16, 2026

Dealership Rating
Employee Rating

They got me in on time and offered me a ride home. They kept me updated on the progress of my repair. They returned my vehicle to me which was a huge help! More

by pamguyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember the young lady’s name that brought me home

March 04, 2026

Dealership Rating
Employee Rating

Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa More

by Rikib07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 26, 2026

Dealership Rating
Employee Rating

Great, friendly service. Questions quickly answered and very polite people to do business with. Being using this dealership since 2016 More

by KENNEDY.KEITH4961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2026

Dealership Rating
Employee Rating

Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More

by chaseygeran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 20, 2026

Dealership Rating
Employee Rating

Great service. They always get the service done right within a reasonable amount of time. More

by Chrisp9498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

I went in for a state inspection. The service was great! No problems at all. More

by rt516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

The communication was great and they did a great job. Getting our car back to us in a timely manner. More

by JENNRHOADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Best service ever fixed an abs brake problem that nobody else could and then later a headlight issue I couldn’t fix! Best ever. More

by carlmul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Easy to work with. Always professional and finishes work timely. Close to home and local. More

by mandmconrad01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

Dealership Rating
Employee Rating

Excellent service. Wait time was not considerable Let me know how the work was progressing. Very polite More

by sfisher8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
2

Dealership Inventory (175 Vehicles)

used 2018 Ford F-150 car, priced at $37,192
2018 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Escape car, priced at $30,688
2026 Ford Escape
new
Space Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Ford Explorer car, priced at $56,900
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Mustang car, priced at $59,357
2026 Ford Mustang
new
Carbonized Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2022 Ford Bronco Sport car, priced at $21,691
2022 Ford Bronco Sport
used
Area 51 exterior
Automatic
Four-wheel Drive
used 2025 Ford Explorer car, priced at $37,373
2025 Ford Explorer
used
Gray Metallic exterior
Automatic
Four-wheel Drive