Steven Pflugradt | Page 2

The service from check in to check out was exceptional. My concerns are always taken seriously. My concerns are always taken seriously. More

by KEVINRSTRIPLING63 Verified Customer Verified Customer

Report | Print

Steven was very helpful and kept me informed during the whole process. I will be taking my vehicle back again with such a great organization. whole process. I will be taking my vehicle back again with such a great organization. More

by A. Moon Verified Customer Verified Customer

Report | Print

We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service. More

by LKCOPPAGE Verified Customer Verified Customer

Report | Print

Great since JD has taken over. The hole experience was great. Every one was friendly. The hole experience was great. Every one was friendly. More

by cshiflett57 Verified Customer Verified Customer

Report | Print

First time in with a new truck. Previous dealership caused more harm than good so I was curious to how Smithville would do. I appreciate the attention and care given. I get the Previous dealership caused more harm than good so I was curious to how Smithville would do. I appreciate the attention and care given. I get the sense the team at Smithville Ford cares. Treat my vehicle like its yours. More

by nickels_uncanny_5z Verified Customer Verified Customer

Report | Print

Picked up our car for a recall repair. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. More

by TMSIB Verified Customer Verified Customer

Report | Print

They were very prompt although they told me it could take much longer. I appreciated that. much longer. I appreciated that. More

by MVBOS02 Verified Customer Verified Customer

Report | Print

The service met my expectations. Had my 90,000 mile service on my Ford-150. Had my 90,000 mile service on my Ford-150. More

by Jim88 Verified Customer Verified Customer

Report | Print

Great service! Work was finished in a timely manner. Polite and respectful service as well. Work was finished in a timely manner. Polite and respectful service as well. More

by BMURRAY131 Verified Customer Verified Customer

Report | Print

They got me in on time and offered me a ride home. They kept me updated on the progress of my repair. They returned my vehicle to me which was a huge help! They kept me updated on the progress of my repair. They returned my vehicle to me which was a huge help! More

by pamguyer Verified Customer Verified Customer

Report | Print