Steven Pflugradt | Page 5

First time in with a new truck. Previous dealership caused more harm than good so I was curious to how Smithville would do. I appreciate the attention and care given. I get the Previous dealership caused more harm than good so I was curious to how Smithville would do. I appreciate the attention and care given. I get the sense the team at Smithville Ford cares. Treat my vehicle like its yours. More

by nickels_uncanny_5z Verified Customer Verified Customer

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Picked up our car for a recall repair. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. More

by TMSIB Verified Customer Verified Customer

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They were very prompt although they told me it could take much longer. I appreciated that. much longer. I appreciated that. More

by MVBOS02 Verified Customer Verified Customer

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The service met my expectations. Had my 90,000 mile service on my Ford-150. Had my 90,000 mile service on my Ford-150. More

by Jim88 Verified Customer Verified Customer

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Great service! Work was finished in a timely manner. Polite and respectful service as well. Work was finished in a timely manner. Polite and respectful service as well. More

by BMURRAY131 Verified Customer Verified Customer

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They got me in on time and offered me a ride home. They kept me updated on the progress of my repair. They returned my vehicle to me which was a huge help! They kept me updated on the progress of my repair. They returned my vehicle to me which was a huge help! More

by pamguyer Verified Customer Verified Customer

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Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wants. Little to no pressure. Luke continued his customer service after the sale with all my needs including picking my vehicle up and driving it for aftermarket add one so that I didn’t have to miss work! He offered, didn’t even have to ask. 10/10 recommend!!! Thank you More

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Great, friendly service. Questions quickly answered and very polite people to do business with. Being using this dealership since 2016 Questions quickly answered and very polite people to do business with. Being using this dealership since 2016 More

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Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More

by chaseygeran Verified Customer Verified Customer

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Great service. They always get the service done right within a reasonable amount of time. They always get the service done right within a reasonable amount of time. More

by Chrisp9498 Verified Customer Verified Customer

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