Steven Reinhardt | Page 6

During the sale, everything was fine. After the sale, it has been incredibly difficult to get any of the promised work done. My salesman said he would call me to set up the appointment. T After the sale, it has been incredibly difficult to get any of the promised work done. My salesman said he would call me to set up the appointment. Two days later, I called and he said he would call. After a week, I finally got the appointment scheduled. The appointment was supposed to be to fix dents and paint. When I picked up the car, only the dents were fixed, no paint. They didn’t know they were supposed to paint. They said they would set up the appointment and call me. It been over a week now, I’ve called twice but no one has called me back about an appointment. Everyone “understands” my frustration but nobody does anything about it. I’m sure that when I call again later today, I get the same response, someone will call me and thanks for my patience. At this point, I would warn anyone that asks that after the sale the level of service is going to drop dramatically. More

by bhatfield14945 Verified Customer Verified Customer

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My first experience leaving my Telluride for an oil change was not a good experience. I had a 9 am appointment, came back at 11:30 am and they had not even taken the car in. I did not leave there until change was not a good experience. I had a 9 am appointment, came back at 11:30 am and they had not even taken the car in. I did not leave there until 12:45pm. It should not take that long for an oil change. Then a few days later I got an email saying I missed an appointment and should re-schedule? Yvette Chartier More

by mblacklabel2 Verified Customer Verified Customer

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Great prompt service by an efficient friendly team repairs completed in a timely fashion. Repair video fantastic. repairs completed in a timely fashion. Repair video fantastic. More

by FLMIKE010 Verified Customer Verified Customer

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Always feel welcomed and staff is very friendly, kind and attentive to the needs and wants of the customer attentive to the needs and wants of the customer More

by shortymama82 Verified Customer Verified Customer

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They are always so helpful here. They always greet you nicely and make you comfortable during your waiting time. love the coffee machine! The service is usually done in the time the They always greet you nicely and make you comfortable during your waiting time. love the coffee machine! The service is usually done in the time they say. More

by POSEYLVR Verified Customer Verified Customer

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The service staff and mechanics always keep us up to speed on the what is going on with our Telluride. In fact, they have serviced all 3 of our Kias and never an issue. speed on the what is going on with our Telluride. In fact, they have serviced all 3 of our Kias and never an issue. More

by teloomis Verified Customer Verified Customer

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I have had the best experience with this company from the purchase of my car to the service of the car. I will be a customer of this company and recommend this company to family and friends or anyone that is purchase of my car to the service of the car. I will be a customer of this company and recommend this company to family and friends or anyone that is looking for a vehicle. Please keep doing what you do best. More

by alc1868 Verified Customer Verified Customer

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Very efficient Very efficient Very efficient Very efficient Very efficient Very efficientnt Very efficient Very efficient Very efficient efficient Very efficient Very efficientnt Very efficient Very efficient Very efficient More

by Alan.wilcoxson Verified Customer Verified Customer

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Very quick welcoming and acknowledgment. Client advocate kept me fully informed throughout appointment. I was especially impressed when she came to find me and discuss some recommended servi Client advocate kept me fully informed throughout appointment. I was especially impressed when she came to find me and discuss some recommended services. More

by Navydavey53 Verified Customer Verified Customer

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Great team, really helpful and careful . They were above and beyond of my needs and help me to find a great and fix my tire They were above and beyond of my needs and help me to find a great and fix my tire More

by sandylg796 Verified Customer Verified Customer

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