Steven Rhoads | Page 5

Leased a new Camry I cant tell you how much I appreciate this place! My experience (once again!)was beyond compare. The person who handled my new lease, Faye Bustos, w I cant tell you how much I appreciate this place! My experience (once again!)was beyond compare. The person who handled my new lease, Faye Bustos, was so nice and knew so much about my new car! She was a surprisingly unexpected wealth of information, given that I was one of her 1st customers ever! She had just started!!!! She was super efficient and, unlike some people in this industry and others, she had absolutely no problem deferring to her veteran colleagues when she came across something she wasnt sure of. That is one of the biggest signs of a truly valuable employee. Many times a new employee will try to xxxxxxxx his or her way through something they aren't sure of by side stepping and tap dancing around the issue. Not Faye. If she didn't know something, she would quickly get the answer from a more experienced source, without waisting my time with empty and meaningless apologies. My experience could not have been better! If that wasn't enough, the GM, Steve Rhoads, also came out and personally greeted me and took the time to help her through the process. And it was all done out in the open without the silly little secret meetings that are so often the case in most dealerships. And if I was left unattended for any reason, at least 3 employees would come up to me and ask me if I needed anything. Emily in finance was such a blast! She made, what is usually the most painful part of the process, a completely fun experience! I love her! I could go on and on. The customer service at Fred Anderson Toyota is on another level, people. Wow! From the top down! Just....WOW! I will reccomend this place to ALL my friends in Charleston and elsewhere! Very happy, Tim Hockenberry More

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Exceeded my expectations I needed to trade in my truck for a new car to get better gas mileage. My salesman Daniel was very helpful and helped me find the best option for me. I needed to trade in my truck for a new car to get better gas mileage. My salesman Daniel was very helpful and helped me find the best option for me. I was able to purchase my first new car thanks to the help of the sales managers making the numbers work. The GM even introduced himself and helped as well. The finance manager Bill gave me guidance while discussing financing with no pressure. I highly recommend this dealership and will be back! Thank you Fred Anderson Toyota! More

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Best Dealership and People EVER!! I have purchased many new vehicles over the years, and this great experience far surpassed all expectations. Matt Worlock and Stephen Rhoads were th I have purchased many new vehicles over the years, and this great experience far surpassed all expectations. Matt Worlock and Stephen Rhoads were the most professional, caring, efficient and just wonderful individuals. They were very intent on listening to my request. They immediately built a tremendous amount of trust, integrity and personal connection. They now have another customer for life!! Dennis N. More

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Brent is AMAZING!!! Brent made my car buying experience the best I’ve ever had! Everything went so smoothly and he answered every question and concern I had. I can’t say Brent made my car buying experience the best I’ve ever had! Everything went so smoothly and he answered every question and concern I had. I can’t say enough good things about Brent and the dealership as a whole. Everyone was exceptionally friendly and went above and beyond the call of duty. I’ll never purchase another vehicle any where else. More

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Eager to fit my needs The salesman and finance team, along with the general manager, worked with me patiently to find a deal on the right car that fit my needs and budget. The salesman and finance team, along with the general manager, worked with me patiently to find a deal on the right car that fit my needs and budget. More

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Excellent car buying experience! I recently purchased a Land Cruiser from Fred Anderson in Charleston and had the best experience. I worked with Steven Rhoads, Eddie Cooks and Emily G I recently purchased a Land Cruiser from Fred Anderson in Charleston and had the best experience. I worked with Steven Rhoads, Eddie Cooks and Emily Grubisich. Steven worked hard to find the vehicle I wanted and made sure all my paper work ready upon arrival. Emily was very helpful in getting all our papers together and then re-doing them in my name! Eddie Cooks did an amazing job on the tutorial of the car, there is so much to learn and Eddie was a pro. He said he doesn't sell a ton of Land Cruisers, so her researched the car before I came in so he wouldn't miss any important details. I will definitely call on these three in the future to buy my next car, they are trustworthy, hard working and very knowledgeable. More

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Repeat Customer I want to thank Tonya for helping show me multiple vehicles, finding the right one and then making the transaction very easy and smooth. Her and Stev I want to thank Tonya for helping show me multiple vehicles, finding the right one and then making the transaction very easy and smooth. Her and Steven made this buying experience as easy as it can be. Steven had treated me right 2 previous occasions and when it came time to purchase a new vehicle I shopped around at 2 other Toyota Dealerships but he closed the deal with pricing and the trust earned from previous experience. Highly recommend this dealership More

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Perfection! Matthew Lawrence was more than helpful!! He walked me through everything in full detail and got me exactly what I wanted. I could not be happier with Matthew Lawrence was more than helpful!! He walked me through everything in full detail and got me exactly what I wanted. I could not be happier with my purchase and will be back and will highly recommend to friends, family and strangers!! Top notch service!! 10 stars!! More

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Top Notch Service This is our 2nd vehicle that we have purchased from Matt and Steven. Each time was an absolute pleasure. They listened to exactly what we were tryin This is our 2nd vehicle that we have purchased from Matt and Steven. Each time was an absolute pleasure. They listened to exactly what we were trying to accomplish and delivered both times. Not only did we not have to sit hours at a dealership, they had the vehicle delivered to our front door. HIGHLY recommend working with these 2 gentlemen! More

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Amazing car buying experience Absolutely amazing experience from start to finish! Rodney Lewis is awesome at what he does, he made the process easy while entertaining my 4 year old Absolutely amazing experience from start to finish! Rodney Lewis is awesome at what he does, he made the process easy while entertaining my 4 year old at the same time. Don Hesher and Steven Rhoads gave me a deal that I couldn’t refuse and Melissa Luedtke had me in and out of finance quickly. Everyone was friendly and professional from the time I walked in until the time I drove away in my new car. Thank you! More

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