Steven Royall

"Great sales and service"

- CHR3358 Verified Customer

Leased two veh oh cles without any issues. Great service department, too! Highly recommend you visit before buying anywhere else. See Steven Royal... Hes the best!

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"Steven Royall"

- JIMNORBECK Verified Customer

Steven was friendly, open and honest. He provided all the information I needed promptly and was concise. He attended to all required tasks to getting me out with a vehicle very effiently.

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"Didn’t want to give me a good deal"

- MICHAEL.ARROYO Verified Customer

Paid too much guy didn’t even ask his manager to lower it like I asked him he just shot me down and said that’s not going to happen

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I have to say after going to a few dealers and returning to Toyota where we have gotten two cars from in the past five years. There is no dealership like yours out there anymore. We were blown away on your great service and our salesman Steve was outstanding!!! We wI be telling everyone we know how smooth it was and stress free . We will never go any where else again .thank thank thank Rick Choquette and Ginny Choquette.

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"Excellent service, no hidden fees."

- Murano happy Verified Customer

I found my vehicle on cars.com. Then I went to the Rivard site to review the fees So many dealerships advertise low prices and really get you with made up fees. Rivard had an honest price and reasonable fees. The customer service and attention to detail were superb. I will start my next car search here.

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"No other Dealer Compares"

- LETMEBEFRANK54 Verified Customer

I would have to stay by far the best dealership in town. No gimmicks no games. Out the door pricing done on the spot. No management to play back and forth game. Salesman work the entire deal from start to finish. I didn't have to sit with a finance guy about warranty. Salesman took care of everything. I would by all my vehicle new or used from them. ***** 5 Star Rating*****

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"Use purchase"

- EAGUILERA2589 Verified Customer

The salesman was very helpful and they never pressured me. The experience was welcoming especially for a dealership I would recommend this dealership to my friends and family

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"Exceptional services "

- NPFLEIDERER2007 Verified Customer

I went in for a routine oil change and I was met with a warm smile. Because I had recently bought my vehicle from rivard my first two oil changes are on the house. I was also impressed with the speed of the service. They were kind of busy but I was in and out within a hour.

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"Amazing"

- GGJMR29 Verified Customer

Steven and your financing team were amazing. Steven made a stressful time a pleasant one. I cannot say enough about the treatment I received. When I need another car will head to Rivard!!!

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"A good experience "

- NICKBYRD550 Verified Customer

Good response. David and George answered all of my questions. If they didn’t know the answer they asked someone. That was great. There was no fluff and they didn’t make up answers or excuses. They didn’t have as much experience with the onboard computer and Navigation so they had Steven assist, who was very knowledgeable. Paperwork was ready for me and the buying process was smooth. One document didn’t get signed and David drove 46 miles round trip to me to have me sign it. Even if you pay slightly more here, it’s no pressure, customer first buying. Recommended. Only 4 star because I showed them vehicles that were cheaper and they didn’t try to sweeten pot at all. Not a problem, just 5 stars to me is a perfect experience. Something as simple as adding mud flaps after showing the price difference would have made it a 5 star experience.

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