Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion | Page 69

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
708 Reviews
4.8

708 Reviews

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708 Reviews of Steven Runion

August 18, 2022

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Employee Rating

I made a mini vlog about how amazing your service was. Thank you so much! Great people, and great service. More

by KWAKU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick, Tracy Schultz

Aug 18, 2022

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2022

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Employee Rating

The staff was friendly and efficient. Requiring a customer to type a 15 word minimum is utterly ridiculous. More

by NLMORRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 17, 2022

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Employee Rating

They were quick and accurate. Told me about an hour, was done in half. They are always courteous and professional. More

by MIKEVALERI44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 17, 2022

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Employee Rating

Good service,a little slow. 1 hr 4 a oil change.nice people ,very courteous. Coffee,snacks were nice.very clean. More

by SAM.GUSTO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 12, 2022

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Employee Rating

Took my Forester in for airbag inflator recall. When I picked up the car, my audio setup had been disconnected and not reconnected. Seat had been moved and was in between notches, so when I stopped More

by COOKIEMECH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 13, 2022

Kenny Ross Subaru responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Aug 13, 2022

COOKIEMECH responded

I don't think I wish to publish my name in this review, but I will certainly send it by email to the address above. My concern is that if the technician performs work in such a sloppy manner that it is exterally obvious, has the critical work that I cannot see (airbag inflator R&R) been done to a higher standard? I'm sure that the wiring was correctly plugged in (or there would have been an indication on the instrument panel), but is everything else mechanically correct? I don't want to have to wreck the car (with a passenger present) to see if the passenger airbag deploys properly. At this point I'm sorry I had the recall work done. I don't really believe that the original airbag inflator would have failed to work properly, since the car has never been exposed to high humidity conditions for extended periods (it sits in a climate-controlled garage).

August 08, 2022

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Employee Rating

Professional, friendly and quick (honestly — wished I could have read more of my book, lol) More

by LINDSAY-JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 08, 2022

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Employee Rating

The service center staff are wonderful to work with. They are always knowledgeable and helpful. More

by AMYLLS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 08, 2022

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 08, 2022

Dealership Rating
Employee Rating

Great service. Very pleased and will return for future service. Clean dealership and friendly staff. More

by SHUMM861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick, Tracy Schultz

Aug 08, 2022

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 07, 2022

Dealership Rating
Employee Rating

Our service visit was handled efficiently by Steve Runion who se style is very approachable and we felt like frequent customers in a comfortable surroundings. More

by 43WXSMP27
Recommend Dealer
Yes
Aug 08, 2022

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 07, 2022

Dealership Rating
Employee Rating

I always feel like I am being well cared for at Kenny Ross Subaru. Steve Runion always sees to it that I am satisfied with the work done on my vehicle. If something is not quite right, he is quick to get More

by STEVEFRETLESS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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