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Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion | Page 68

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
703 Reviews
4.8

703 Reviews

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703 Reviews of Steven Runion

August 23, 2022

Dealership Rating
Employee Rating

Kenny Ross offers: Great service, Courteous staff, Clean wait area, On time, Free wash, Nice amenities More

by JOHN.FRYDRYCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 23, 2022

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2022

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Employee Rating

As always before, the staff are professional, proud, and very capable of assuring me that I and my vehicle are in quality care. An appreciative Thank You to all! More

by ODORCICH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 22, 2022

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 19, 2022

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Employee Rating

Nice professional people. Great washing the but could you quick dry it? I would reccomend them. More

by DRROBERTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers , Howard Boughter, Jakob Krydick, Tracy Schultz, Jessica

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Aug 19, 2022

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 19, 2022

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Employee Rating

Easy and accommodating. Service was fast and got everything done in a timely manor. Staff was professional. More

by DIBIASE8789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick, Tracy Schultz

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Aug 19, 2022

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 18, 2022

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Employee Rating

Courteous professional thorough and friendly - always a good experience - great value- pleasant staff all in all an awesome dealership More

by JCOSSICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

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Aug 18, 2022

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 18, 2022

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Employee Rating

I made a mini vlog about how amazing your service was. Thank you so much! Great people, and great service. More

by KWAKU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick, Tracy Schultz

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Aug 18, 2022

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2022

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Employee Rating

The staff was friendly and efficient. Requiring a customer to type a 15 word minimum is utterly ridiculous. More

by NLMORRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 17, 2022

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 17, 2022

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Employee Rating

They were quick and accurate. Told me about an hour, was done in half. They are always courteous and professional. More

by MIKEVALERI44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 17, 2022

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 17, 2022

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Employee Rating

Good service,a little slow. 1 hr 4 a oil change.nice people ,very courteous. Coffee,snacks were nice.very clean. More

by SAM.GUSTO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 17, 2022

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 12, 2022

Dealership Rating
Employee Rating

Took my Forester in for airbag inflator recall. When I picked up the car, my audio setup had been disconnected and not reconnected. Seat had been moved and was in between notches, so when I stopped More

by COOKIEMECH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Report | Print
Aug 13, 2022

Kenny Ross Subaru responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Aug 13, 2022

COOKIEMECH responded

I don't think I wish to publish my name in this review, but I will certainly send it by email to the address above. My concern is that if the technician performs work in such a sloppy manner that it is exterally obvious, has the critical work that I cannot see (airbag inflator R&R) been done to a higher standard? I'm sure that the wiring was correctly plugged in (or there would have been an indication on the instrument panel), but is everything else mechanically correct? I don't want to have to wreck the car (with a passenger present) to see if the passenger airbag deploys properly. At this point I'm sorry I had the recall work done. I don't really believe that the original airbag inflator would have failed to work properly, since the car has never been exposed to high humidity conditions for extended periods (it sits in a climate-controlled garage).

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