Stevie Ballinger

Everyone was very professional and communicated the time lines very well The atmosphere is very relaxing and snacks and coffee are very nice gestures for enjoying the waiting period for the service call. lines very well The atmosphere is very relaxing and snacks and coffee are very nice gestures for enjoying the waiting period for the service call. More

by ken.shaffer55 Verified Customer Verified Customer

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Was grateful that they fixed an ongoing issue and that it was covered under warranty since it arose before my warranty expired in the spring. Also happy that they gave me a loaner when the car was not ready was covered under warranty since it arose before my warranty expired in the spring. Also happy that they gave me a loaner when the car was not ready on day 1. But unhappy that it was not ready on day 1 so had to drive in rush hour traffic to and from the dealership. More

by Msdasolove Verified Customer Verified Customer

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I had a five star experience when purchasing my CX50 Hybrid at Byers Mazda but my recent experience when bring my vehicle in for a tire rotation and multi-point inspection was a joke. My CX50 came with Hybrid at Byers Mazda but my recent experience when bring my vehicle in for a tire rotation and multi-point inspection was a joke. My CX50 came with one year of free scheduled maintenance, so I called and made an appointment to have my tires rotated and a multi-point inspection performed. I did not need an oil change since I do that myself. When I showed up for the appointment I was told that I would owe $19.95 for the tire rotation. I stated I had one year of free scheduled maintenance and was informed since I wasn’t including the oil change there was no way to get the free tire rotation. At no time when making the appointment or receiving the confirmation email of my appointment was I advised I would be charged for the rotation. I clearly stated and it was noted in the confirmation emailI that I didn’t need the oil changed. This is beyond ridiculous. The service department was saving money by not performing the oil change. Bottom line I left and will do the rotation myself and will take my CX50 to the other dealer in town when I need my vehicle serviced in the future. More

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I do not know who Stevie Ballinger is, I worked with Connor Patten to buy and for the issues the car had shortly after buying it I worked with Brandon Essex who both were great! The only thing I did not Connor Patten to buy and for the issues the car had shortly after buying it I worked with Brandon Essex who both were great! The only thing I did not like and worries me still is the issues that kept popping up after buying it. More

by dustin.morton Verified Customer Verified Customer

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Stevie was absolutely wonderful, she squeezed me in while I was in a time crunch and was very friendly! I was in a time crunch and was very friendly! More

by b.rogersgk19 Verified Customer Verified Customer

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I had a positive experience at Byers Mazda. My car was serviced and work completed in an appropriate amount of time. My car was serviced and work completed in an appropriate amount of time. More

by tharper11 Verified Customer Verified Customer

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I love having service done at Byers. Stevie is great. She is very attentive and let's me know exactly what is going on. Stevie is great. She is very attentive and let's me know exactly what is going on. More

by jkozelek Verified Customer Verified Customer

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I bought a brand new CX 70 and because a couple of the rims are lightly scratched. They said it voided the Warranty for me to get a free alignment and I got charged. I'll have $172.. because of Mazda void rims are lightly scratched. They said it voided the Warranty for me to get a free alignment and I got charged. I'll have $172.. because of Mazda voided my warranty for a tire alignment for a couple tiny scratches on a rim?? so my experience with your dealership was god-awful terrible More

by appsbret Verified Customer Verified Customer

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Very clean and comfy waiting area. The bathroom is also very clean and good snacks! The bathroom is also very clean and good snacks! More

by dorothy_cuenca Verified Customer Verified Customer

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Perfect! I had actually brought the vehicle in on the wrong day. They were able to accommodate my service. Much appreciated. I had actually brought the vehicle in on the wrong day. They were able to accommodate my service. Much appreciated. More

by kknight6 Verified Customer Verified Customer

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