Jeff Schwaeber
Jeff Schwaeber at Byers Mazda
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Jeff Schwaeber

Service Manager

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of Jeff Schwaeber

March 08, 2024

Dealership Rating
Employee Rating

I always have a great experience at Byers Mazda with any service that I’ve had with them! More

by Sjstotridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Byers Mazda responded

We are delighted to hear that your experiences at Byers Mazda have always been great! Our team strives to provide top-notch service in every area of our business and we are thrilled that we have accomplished this for you. Thank you for being a loyal customer and choosing Byers Mazda for your automotive needs. We look forward to continuing to assist you in the future!

November 18, 2023

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Byers Mazda is the most amazing dealership. They were professional and courteous and easy to work with. More

by bechtels
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 21, 2023

Byers Mazda responded

Thank you for your glowing review of Byers Mazda! We appreciate the kind words and are delighted to hear that we were able to exceed your expectations. Our goal is always to provide the best possible customer experience, and it's gratifying to know that our team achieved that with you. We strive to deliver excellence each day, and your feedback is an important part of measuring our success. Thank you again for choosing Byers Mazda, and we hope you'll keep us in mind for future automotive needs!

November 16, 2023

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The service department provides good service and has courteous personnel, They did a good job but are on the expensive side. More

by CCICERCHI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken King

Nov 17, 2023

Byers Mazda responded

Thank you for your review, of Byers Mazda's service department! We are delighted to hear that our personnel exceeded your expectations with regards to courteousness. As a business, we strive to provide the best possible service that is efficient and cost-effective for each of our customers. We hope you choose us again in the future, and thank you for your business.

November 06, 2023

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The dealer service center in Dublin was an ok experience at best. They required me to make multiple trips and when everything was said and done, the service center forgot to change a battery in one of my ke More

by MrJohnson
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Stevie and other check-in person were fantastic

Nov 08, 2023

Byers Mazda responded

Thank you for taking the time to review Byers Mazda and for sharing your experience. We're thrilled that you had a pleasant reception from the Dublin staff, as providing excellent customer service is always our goal. We apologize if your experience was not seamless and we did not correctly complete your service request. We regret any inconvenience that may have caused you. Our technicians take every measure to ensure they identify all maintenance or repair requirements and part replacements during a visit, and we would love the opportunity to demonstrate this commitment to great service on future visits. Should you ever need expert care for your vehicle again, please feel free to contact us anytime. Thank you for being a valued customer!

October 12, 2023

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The dealership continues to provide excellent workmanship and great service advisors. Thank you very much. More

by KELLYHOGAN2009
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Recommend Dealer
Yes

Other Employees Tagged: Ken King

Oct 13, 2023

Byers Mazda responded

Thank you so much for your kind words, Kelly! We are delighted to hear that Byers Mazda continues to meet and exceed your expectations. Our staff strives to serve our customers with excellent workmanship and level of service any day of the week and we're thrilled to know that you recognize this in our team. If there's ever anything else we can do, please don't hesitate to reach out. Thank you again for choosing us!

September 15, 2023

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The service staff are all so friendly and knowledgeable! I feel confident that my vehicle is getting the service it needs. Excellent customer service. More

by t Splawnyk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken King , Jim McClarren

Sep 18, 2023

Byers Mazda responded

Thank you for taking the time to review your experience with our service staff at Byers Mazda! We are so happy to hear that you feel confident leaving your vehicle in their capable hands. Our team strives to provide excellent customer service and we're thrilled that it made a lasting impression on you. We look forward to assisting you with all of your vehicle needs in the future!

September 11, 2023

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Great service and very professional. Easy to schedule an appointment and followup communications were very helpful More

by bajusten
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ken King , Jim McClarren

Sep 13, 2023

Byers Mazda responded

Thank you so much for your review! We take pride in our customer service and are thrilled to know that it has positively impacted your experience at Byers Mazda. We strive to make it easy to schedule and appointment with us - from answering questions promptly to keeping our customers informed on their car’s progress. We truly appreciate your feedback and we’re honored that you chose Byers Volvo for your car needs. Thank you for your support!

August 28, 2023

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Great service, finished on time, knowledgeable staff, fair pricing . Clean dealership, short wait time. Will come again. More

by DOUG@MILESMEDIAOH.COM
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Recommend Dealer
Yes

Other Employees Tagged: Ken King , Jim McClarren

Aug 29, 2023

Byers Mazda responded

Thank you so much for your wonderful review and recommendation of Byers Mazda! We're thrilled that our clean dealership, timely service and knowledgeable staff made a positive impact on your experience. We strive to offer outstanding customer service and competitive prices at our dealership, and it's gratifying to hear that we were able to meet and exceed your expectations. With sincere appreciation, we thank you for giving us the opportunity to be your trusted automotive partner. Thank you for coming back again, we look forward to serving you in the future.

August 25, 2023

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Byers has provided professional service and advice for the 12 years it has been our Mazda dealership. In our experience, estimates about time and cost have been accurate, technicians have given good advic More

by tygertom
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ken King , Jim McClarren

Aug 29, 2023

Byers Mazda responded

Thank you for being a loyal customer of Byers Mazda, we are honored to have served you for 12 wonderful years. We're delighted to hear that our technicians and staff provided such excellent service and advice. We strive to provide accurate estimates about time and cost as well as maintain comfortable facilities, so we're thrilled that these areas hit the mark with you. We value your feedback and we hope our services continue to exceed expectations for many more years!

July 16, 2023

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Employee Rating

Excellent service. Mazda has different way of showing customer their car service by sending video showing everything and I think that’s a great idea to let customer kno More

by darinne
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken King , Jim McClarren

Jul 20, 2023

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

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