Styxx Jenkins

Poor service department disappointed in the vehicle purchase after I bought the vehicle nothing but problems and never get a response or call back from my service adviser Chris weber .....very disappoi purchase after I bought the vehicle nothing but problems and never get a response or call back from my service adviser Chris weber .....very disappointed and the communication is horrible More

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The place is xx! ! I drove from Roanoke VA to Jacksonville FL [635miles oneway]. Percy said he did not know I was coming. I sent a text msg to him and finance/Garret ! I drove from Roanoke VA to Jacksonville FL [635miles oneway]. Percy said he did not know I was coming. I sent a text msg to him and finance/Garrett saying "I will see you Thursday." And I showed him and another associate the text message. The vehicle was hard to locate once I arrived [Percy arrived 1 hour later]. Me and associate found the car. It was covered in pine needles and definitely not washed. The battery was dead, and I mean dead. The car supposedly had only 25,000 miles. According to the outside body condition and that includes the undercarriage and coolant in the radiator [the reservoir was fresh looking], the radiator coolant was a "slammy brown mess." It was nothing I would sell my sister, I told him directly numerous times it was no way I was driving that car back to Roanoke VA. The headlights needed reconditioned or replaced. The noise that the thing made during the test drive I reluctantly took, was a muffler failure or something. It was "pitiful." The entire car needed repainted. I thought it was only the roof and hood. He had the "nerve" to send me a 2011 brochure of the Dodge 2011 Caliber's. This Caliber was the "UpTown" model. According to the brochure, I was expecting the Navigation system radio. It had the basic radio. I owned a 2007 Caliber and a 2014 Dodge Avenger. I had trouble with both regarding the stock radio. The left front strut showed extreme rust at top bolt area, he wrote it off as nothing. But if he viewed the 5 YouTube problems of Dodge Caliber, that was one of the issues. HE never did. That's not a 25,000 miles car. The CarFax report reads OK but it's possibly a malfunctioning odometer, it's probably records 2/10th of a mile. They performed some brake work [replaced] and wheel hub replacement that should not be at 25,000. The reconditioning they performed totaled $2k, 9.25 day's. He knows they stopped at that figure knowing there was more to do. I left Roanoke VA at 11pm Wednesday drove through the night and I left Jacksonville FL Thursday at 3pm...that's 1,271 total miles [[18 hours of round trip driving and only myself]] to get one way rental returned before I was charged $283. Actually I did not make it back in the time given but rental agent gave me a "break." I told Percy and Garrett another dealership that was 6 hrs from [Marriett OH] Roanoke VA, when he told me there was no oil leaks. I get there and there is oil all over the engine area. I told them of another dealership sold me a car. I returned the next day and picked up car. I was smelling oil going to the gas station so I would find out what's going on. I lifted the hood I could smell the oil.I got my flashlight and oil all over the intake area. I drove back the next day got my money back. The salesman took me aside and told me, "they switched cars and that car salesman will sell their mother's." The use car salesman, Percy is no different. $%@&%#$ More

by Gerard60 Verified Customer Verified Customer

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Great customer service, very friendly atmosphere. Styxx was great and made my trade-in a smooth transaction. 5 star service! Styxx was great and made my trade-in a smooth transaction. 5 star service! More

by juanshel2024 Verified Customer Verified Customer

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These guys worked with me and got me exactly where I needed to be. I really appreciate their consideration and the finance guy was super quick and got me out of there! needed to be. I really appreciate their consideration and the finance guy was super quick and got me out of there! More

by Turbobrian Verified Customer Verified Customer

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Everbody was working with us to being able to buy a new vehicle. Styxx was very helpful and Phil was able to get us a very good deal on our interest. Would definitly recommend Chevrolet to anyone. vehicle. Styxx was very helpful and Phil was able to get us a very good deal on our interest. Would definitly recommend Chevrolet to anyone. More

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Great experience no pressure to buy and the life time warranty is the best around..and everyone seems to be trustworthy warranty is the best around..and everyone seems to be trustworthy More

by iambigcool Verified Customer Verified Customer

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We had a great experience with Styxx Jenkins! The entire process was smooth and everyone we dealt with at the dealership seemed like they genuinely cared. We will definitely be repeat customers The entire process was smooth and everyone we dealt with at the dealership seemed like they genuinely cared. We will definitely be repeat customers! More

by kristyv1013 Verified Customer Verified Customer

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I had a wonderful experience at Beaver Chevrolet. From the moment I walked in, the customer service was top-notch. Styxx, my salesman, was incredibly helpful, knowledgeable, and made the whole proces From the moment I walked in, the customer service was top-notch. Styxx, my salesman, was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. He really took the time to understand what I was looking for and went above and beyond to help me find the right car. Christian, the manager, was also fantastic—professional, personable, and made sure everything was handled efficiently. I truly felt valued as a customer. I highly recommend this dealership if you’re looking for a great car-buying experience. Thanks again to Styxx and Christian! More

by angielopez101 Verified Customer Verified Customer

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I am glad that we chose Beaver Chevrolet for our car needs. My son Brandon really needed a car. Thanks to the staff for their assistance and expertise in helping us get a car. needs. My son Brandon really needed a car. Thanks to the staff for their assistance and expertise in helping us get a car. More

by lspruiell65 Verified Customer Verified Customer

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Jonathan did a great job! He was great! Thanks for a great experience with this purchase. He was great! Thanks for a great experience with this purchase. More

by jkodom07 Verified Customer Verified Customer

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