82 Reviews
Write a Review82 Reviews of Sue Lerch
October 16, 2013
Have you ever been to a dealership that created you like you were part of their family from the first time you walked into the showroom? PLANET HONDA is just that type of dealership! I just want to share ho you were part of their family from the first time you walked into the showroom? PLANET HONDA is just that type of dealership! I just want to share how I experienced the most outstanding personal care as a consumer. First of all, this is my second time dealing with PLANET HONDA for my SUV Pilot my first purchase was a 2011 Pilot and the services were EXCELLENT in every way even with follow-up calls and making sure that my SUV was service properly. Trust me they will call you when it’s time for service so that you could get the most mileage for you travels which we know we all need in today’s economy. Secondly of all, when it came to me buying a second SUV of course I came back to PLANET HONDA to purchase my 2014 Honda Pilot and again I was created like family again which allowed me to see and know that their service is just like being at a family reunion nothing has changed. PLANET HONDA went beyond the call of duty and was able to deliver on everything that was promised during the sale of the SUV.I was able to see and know in my mind that this dealership is #1 when it comes to their customers. Their customers are their #1 need and as I looked around when I was purchasing my 2014 Pilot everyone in the showroom was engaged in a positive manner with their customers. What a Dream Team they are: the director of sales Eddie Amorin makes sure that everyone is taking care of like family along with the Sales Manager Chigbo Mbaekwe, Kaleem Wyne the Sales and Leasing Consultant (who sold me my 1st & 2nd Honda Pilot) and Levie Frinks the Business Manager. It was just a pleasure to see that it was just like being at a family reunion with people who care that you get the most for your money and of course your time. Even the individuals that I preferred have made purchases and have enjoyed their patience with their customers. It you want a GREAT EXPERIENCE THAT IS #1 you must visit PLANET HONDA on Route 22 West in Union, NJ and you will have an enjoyable experience just like having a family reunion. Thanks PLANET HONDA for being who you are and that is TRUE TO YOUR CUSTOMERS!!!!! More
Other Employees Tagged: William "Bill" Feinstein, Eddie Amorin , Levie Frank, Chigbo Mbaekwe, Kaleem Wyne
July 15, 2013
My husband and I bought a 2013 Honda Pilot at Planet Honda on Saturday, and we are thrilled with the car, the price, and the service. I highly recommend salesman Steve March. He was not at all the "push Honda on Saturday, and we are thrilled with the car, the price, and the service. I highly recommend salesman Steve March. He was not at all the "pushy" salesman type. He simply presented our options, took us for a test drive, and gave us time to talk over our decision in private. When we got home, we realized that we never got the radio code in case the battery dies, so I went back today, and Steve personally handled the process of tracking the number down. We also got a great interest rate for the loan - an even better rate than my husband, who is a veteran, could secure through USAA, and they always have the best rates. We traded in a 1998 Honda Accord, and we were extremely happy with the trade in value they gave us for the car. I can't say enough good things about our experience. We will definitely be going back when it comes time for our next new car. More
Other Employees Tagged: Stephen March
Dealership Inventory (783 Vehicles)

