Sunny Dalavai
Sunny Dalavai at Empire Toyota of Huntington
Refer Me

Sunny Dalavai | Page 3

ASM

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

Contact Me
4.6
107 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

9 yrs, 1 mo

4.6

107 Reviews

Write a Review

107 Reviews of Sunny Dalavai

December 20, 2023

Dealership Rating
Employee Rating

Service was excellent. They even removed the old registration sticker and installed my new registration sticker. More

by mwiplich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Bonilla

Dec 20, 2023

Empire Toyota of Huntington responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they even replaced your registration sticker for you. Please do not hesitate to let us know how we may be of further service to you.

December 20, 2023

Dealership Rating
Employee Rating

Faced with a window that was stuck in the down position on a cold day, at 3 in the afternoon, I called the Toyota dealership that I have used for my 2005 Corolla since I bought it. The very polite telephon More

by Melanie Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janine Leuthner , Cashier, various mechanics in the garage.

Dec 20, 2023

Empire Toyota of Huntington responded

Melanie, We are grateful for you leaving Sunny this wonderful review! We are thrilled to hear that Sunny took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she could fix your issue but it would require a service fee. We hope to see you again the next time your vehicle needs service.

November 20, 2023

Dealership Rating
Employee Rating

always great service at Huntington Toyota Romeo was great and quick with all my questions and service was timely More

by RUDY.RUFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Empire Toyota of Huntington responded

Rudy, Thank you for leaving Romeo this excellent feedback! Your safety and satisfaction is of the utmost importance to us, and we look forward to the opportunity to serve you again.

November 16, 2023

Dealership Rating
Employee Rating

Good service but if you’re going to charge $200 an hour labor, at least wash car after service. More

by Bodhi65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Empire Toyota of Huntington responded

We appreciate your feedback regarding our service quality. Your satisfaction is paramount to us, and we apologize for any inconvenience caused by the absence of a car wash after your service. Rest assured, we'll review our processes to ensure that our customers receive the comprehensive care and attention they deserve. Thank you for bringing this to our attention, your concerns have been forwarded to our Management Team. Have a great day!

November 05, 2023

Dealership Rating
Employee Rating

The service department is always professional and ready to serve you. Sunny Dalavai did an excellent job and made my stay perfect. More

by Thelma McFarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Bonilla

Nov 06, 2023

Empire Toyota of Huntington responded

Thelma, Thank you so much for leaving Sunny this excellent review! Our team works hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. We hope to continue serving you and your automotive needs for many years to come.

November 03, 2023

Dealership Rating
Employee Rating

The worst experience ever. Stay far away. Move off long island and keep running forever More

by kgoldberg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2023

Empire Toyota of Huntington responded

We are truly sorry to hear about your negative experience, and we sincerely apologize for any inconvenience or frustration you may have encountered at our dealership. We take your feedback seriously, and we would appreciate the opportunity to understand the specific issues you faced and work towards resolving them. Please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

October 14, 2023

Dealership Rating
Employee Rating

Since I had a very positive impression of Sunny Dalavai during my last service, this time I asked for him specifically. He was courteous, very professional, knowledgeable and extremely helpful. I am sure More

by GEOMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Empire Toyota of Huntington responded

Thank you for leaving Sunny this excellent review! He is indeed a great asset to our dealership, and your kind words reflect the high standards of service we aim to provide. If you ever have any more questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you and providing exceptional service on each visit.

October 04, 2023

Dealership Rating
Employee Rating

Sunny is very nice service manager. He gave me very good service for me car More

by JCHUANG30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Empire Toyota of Huntington responded

Thank you for leaving Sunny this excellent feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

September 26, 2023

Dealership Rating
Employee Rating

Consistency, quality, value and trust are the words that come to mind when servicing my Toyota at Empire of Huntington. More

by Cack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Manzo, KEITH P MCKENNA

Sep 27, 2023

Empire Toyota of Huntington responded

Thank you so much for your positive feedback! It is an honor to have your confidence and loyalty. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

September 24, 2023

Dealership Rating
Employee Rating

Sonny was great. He answered & explained to me the issues the mechanic found I needed time to decide what I wanted done and Sonny understood. I’m hoping that my fina More

by JEANEHNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Empire Toyota of Huntington responded

Jeanehni, Thank you for leaving Sunny this positive feedback! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We look forward to continue serving you and your future automotive needs.