Susan Coolen | Page 2
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
6 yrs, 7 mos
Industry Experience
6 yrs, 7 mos
Languages Spoken
English
244 Reviews
Write a Review244 Reviews of Susan Coolen
January 14, 2024
We saw an advertise on facebook for the Crosstrek we were looking to purchase at a reasonable price. We made an appointment to drive it the next day. When we entered the dealership the car was ready for us t looking to purchase at a reasonable price. We made an appointment to drive it the next day. When we entered the dealership the car was ready for us to test drive. We purchased the car and all things went very smooth. All the staff members were kind and professional and answered all our questions. The dealership was very clean and welcoming. More
Other Employees Tagged: Helen Appel, Bob Carroll , Kayla Gent
January 07, 2024
Words can’t describe how amazing this dealership and saleswoman were to me. Amazing! From the very beginning Susan said she wanted to make me happy. Yet, words often ring hallow in this world but n saleswoman were to me. Amazing! From the very beginning Susan said she wanted to make me happy. Yet, words often ring hallow in this world but not with Susan and Subaru of Annapolis. She lived into and went above and beyond and salesperson or dealership I have ever purchased a car with. Even the Business Manager, Marissa, put you at ease. Even if it takes over 2 hours she walks you through the process with joy and a deep commitment to help you figure out what is best for your particular needs. I could continue on but no matter how much I wrote I could not fully convey how wonderful the whole place is! Thank you! More
Other Employees Tagged: Andre Gayle, Marissa Leach
January 01, 2024
Thank you Susan, Bob, and Annapolis Subaru such a great team. I love my Subaru! Happy New Year! team. I love my Subaru! Happy New Year! More
Other Employees Tagged: Bob Carroll , Luna
December 14, 2023
Annapolis Subaru goes above and beyond to make sure that your vehicle needs are their number one priority. your vehicle needs are their number one priority. More
Other Employees Tagged: Frank Ferrogine, Chris Parks, Ed Rucker, Billy Sadtler, Andre Gayle, Sean Ernest, Christina Newcomer, Bob Carroll , Carley Carr
December 06, 2023
Susan was very friendly, courteous, helpful, and extremely knowledgeable regarding all the cars functions. Such a pleasure to work with. extremely knowledgeable regarding all the cars functions. Such a pleasure to work with. More
Other Employees Tagged: Marissa Leach
November 26, 2023
everyone was very helpful and made it a good experience for us coming from the Eastern Shore for us coming from the Eastern Shore More
Other Employees Tagged: Bob Carroll
October 26, 2023
I was not pressured into purchasing a vehicle. I was given and shown patience for my choice(s). I was given and shown patience for my choice(s). More
Other Employees Tagged: Andre Gayle , Kayla Gent
October 07, 2023
Excellence customer service and very knowledgeable about the vehicle. Answered all my questions and the transaction was quick. The place was clean and the all the staff were nice. I highly recommend this bu the vehicle. Answered all my questions and the transaction was quick. The place was clean and the all the staff were nice. I highly recommend this business. More
Other Employees Tagged: Ed Rucker, Michele Petro, Helen Appel, Emily Chambers, Daryl Fischer, Christina Newcomer , Charles "Chuck" Celeste, Sophie Engle, Kayla Gent