Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen | Page 2

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
389 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

8 yrs, 7 mos

Industry Experience

8 yrs, 7 mos

Languages Spoken

English English

5.0

389 Reviews

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389 Reviews of Susan Coolen

February 18, 2026

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Employee Rating

No pressure sales team. Helpful and responsive to our needs. Second time using them - highly recommend More

by jgroves4ward2
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

February 17, 2026

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Susan is the best! She made things as easy as could be. I knew what I was looking for and she facilitated perfectly. More

by mgbaldwin79
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Recommend Dealer
Yes

February 01, 2026

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Susan and the manager worked with me to make it possible to buy a terrific Forrester hybrid at 0% interest! Thanks so much. More

by j.awood33
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Recommend Dealer
Yes

January 23, 2026

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Annapolis has done wonderful for our family for years and 4 different vehicles. Susan was spectacular at finding just the right car for me and presenting all the financial options. Good work! More

by overbylees
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

January 13, 2026

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Staff is very knowledgeable, Michelle located the exact vehicle I was interested in purchasing. Thank you very much. Gary Houser More

by ghouser55
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Recommend Dealer
Yes

Other Employees Tagged: Michele Petro

January 07, 2026

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Everyone I came in contact with was friendly, Informative and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best More

by lesaeser
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Receptionist was very welcoming.

January 01, 2026

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Customer service was excellent! Susan did a wonderful job and really explained everything perfect for us. More

by apsantos6464@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Billy Sadtler

December 27, 2025

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A Pleasure to visit. Excellent, very friendly and welcoming staff. Very easy to work with. More

by joejanis29
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

December 27, 2025

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Easy purchase, we got a good deal. Susan was excellent to work with along with Tom and William. Highly recommended More

by tesmith719
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt , Tom Stancavage

December 23, 2025

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Employee Rating

Our salesman, Clif, was great. Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we More

by ctsinne
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, Clif Wiggins

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