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Susan Coolen
Susan Coolen | Page 35
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
398 Reviews
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
398 Reviews
Write a Review
398 Reviews of Susan Coolen
February 03, 2020
Excellent service - no pressure! Great experience! Susan was extremely knowledgeable regarding all aspects of the Outback and Forester. She was very patient with my many questions. Great experience! Susan was extremely knowledgeable regarding all aspects of the Outback and Forester. She was very patient with my many questions. Thanks for everything! More
by kmigliorini
Verified CustomerOther Employees Tagged: Michelle Eichhorn , Bob Carroll
January 30, 2020
Great Experience With Annapolis Subary! Once I decided on a Subaru, it was incredibly easy to find a car and close the deal. I'm very happy with my purchase. Once I decided on a Subaru, it was incredibly easy to find a car and close the deal. I'm very happy with my purchase. More
by PARRIS.LYNN.NEIL
Other Employees Tagged: Steve Newman, Joe Tyler
January 15, 2020
Excellent staff very good costumer service I will definitely recommend this dealership to Others! The process for my purchase was very fast almost. Thank you definitely recommend this dealership to Others! The process for my purchase was very fast almost. Thank you More
by Theo
Other Employees Tagged: Ryan Crawford, Joe Tyler
December 31, 2019
Great experience! Dealing with auto dealerships is usually not a pleasant experience—not so at Annapolis Subaru. The entire purchasing experience was pleasant, professi Dealing with auto dealerships is usually not a pleasant experience—not so at Annapolis Subaru. The entire purchasing experience was pleasant, professional, and patient and we were never made to feel pressured. Susan, our sales rep, is a goddess! More
by Honey boy
December 30, 2019
Great attention Very professional and helpful staff. Kind attention to detail. I am enjoying my new Subaru and helpful staff went over a lot of the bells and whistl Very professional and helpful staff. Kind attention to detail. I am enjoying my new Subaru and helpful staff went over a lot of the bells and whistles in this new Outback. My only complaint is that I missed out on the .9% financing now available. I realize that the dealership has no control over this but 2 weeks difference in purchase date, made me feel a little bit sour about it. Erik Wangdahl was not a pushy salesman, which I appreciated. Marissa Leach and Susan Coolen were most helpful in completing the deal. More
by pegasustd60
Other Employees Tagged: Joe Tyler, Erik Wangdahl, Marissa Leach
December 24, 2019
Annapolis Subaru is TOP NOTCH!!! Annapolis Subaru is my new car buying home. Have bought many cars over the years, but this was without a doubt the best car buying experience I've ev Annapolis Subaru is my new car buying home. Have bought many cars over the years, but this was without a doubt the best car buying experience I've ever had. For the first time, I actually enjoyed the process. It was quick, professional, and painless. Susan Coolen (sales) and Bob Carol (finance) are very professional, yet down to earth and fun folks. When it's time for a new vehicle, I will definitely be back to Annapolis Subaru. More
by Another happy custsomer
December 19, 2019
No pressure. Susan and Joe were excellent. Very friendly, knowledgeable and patient. Susan took extra time out of her Christmas shopping to introduce and set up th Susan and Joe were excellent. Very friendly, knowledgeable and patient. Susan took extra time out of her Christmas shopping to introduce and set up the new car's systems to us. More
by kdigiacomo
Other Employees Tagged: Joe Tyler
December 17, 2019
Excellent Customer Service Susan was a gem!!! She exhibited excellent customer service not only to me; but Susan provided excellent service to my brother and sister who were wi Susan was a gem!!! She exhibited excellent customer service not only to me; but Susan provided excellent service to my brother and sister who were with me! They appreciated how they were permitted to a vehicles and read the books, and not be hassled by a salesman. More
by CYMPWILLIAMS
Other Employees Tagged: Joe Tyler
December 13, 2019
Wonderful experience Susan was absolutely wonderful to work with. She really helped make the process of buying my first car as stress free and simple as possible. Everyone Susan was absolutely wonderful to work with. She really helped make the process of buying my first car as stress free and simple as possible. Everyone else at the dealership was friendly and accommodating. I would absolutely recommend this team! More
by Allison_albrecht
Other Employees Tagged: Joe Tyler
December 11, 2019
Buying was a Breeze! The sales person Susan Coolen was informed, competent and made the transaction easy. The rest of the staff was warm and inviting. The service area wa The sales person Susan Coolen was informed, competent and made the transaction easy. The rest of the staff was warm and inviting. The service area was comfortable and relaxing. More
by CAPTAIN614
Other Employees Tagged: Billy Sadtler , Joe Tyler
