Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen | Page 7

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
398 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

5.0

398 Reviews

Write a Review

398 Reviews of Susan Coolen

August 04, 2025

Dealership Rating
Employee Rating

I had a great experience dealing with Susan very professional.Although, I was rather disappointed when I took a test drive and found there was no backup camera do to the fact that it did not have th More

by loklowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 04, 2025

Dealership Rating
Employee Rating

The knowledge and kindness of Susan was amazing! She is the main reason we bought a Subaru. Unfortunately we waited almost 3 hours on the day of car purchase to actually purchase the car with deterr More

by dbmerrill
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Tom Stancavage

August 01, 2025

Dealership Rating
Employee Rating

I was accepted as a serious buyer when I walked in. My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which More

by Vrotzel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michele Petro, James Lyon , Ellie Markham, Sorry, I'm terrible with names and not good with faces.

July 29, 2025

Dealership Rating
Employee Rating

Susan was amazing to work with! She helped us find the perfect vehicle for our growing family! More

by jessi.j.petersen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 27, 2025

Dealership Rating
Employee Rating

Susan and Annapolis Subaru are a 10 out of 5 for me. We've bought three cars there, and each time it's been a superb experience. Susan takes the time to know her customers and what they're looking for a More

by hmfosnaught
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

July 19, 2025

Dealership Rating
Employee Rating

Susan was so wonderful to work with and made shopping for a first car for my daughter as stress-free as possible! Thanks so much! More

by sjc322
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

July 13, 2025

Dealership Rating
Employee Rating

Third car from Annapolis Subaru. Dependable cars, knowledgeable/friendly staff and I was not pressured to buy the car or the extras! In and out! More

by pippinb2017
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Billy Sadtler, Marissa Leach , Tom Stancavage

July 06, 2025

Dealership Rating
Employee Rating

Very nice kind and professional. Great costumer service. Very knowledgeable of the product she sales More

by willnorris50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

July 02, 2025

Dealership Rating
Employee Rating

Susan was wonderful, very nice & helpful. Extremely knowledgable & greast at explaining complicated technical things. She t eated me with respect & NEVER pressured me to buy anything that di More

by cynthia_dove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marissa - Business Office

June 28, 2025

Dealership Rating
Employee Rating

Great experience from start to finish. Susan was great to work with and answered all of my questions. I will definitely recommend Susan and your dealership to anyone looking for a Subaru. More

by duncan5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
...
7
...

Dealership Inventory (100 Vehicles)

new 2026 Subaru Forester car, priced at $40,250
2026 Subaru Forester
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $38,603
2026 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $37,323
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $50,478
2026 Subaru Outback
new
White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Ascent car, priced at $50,362
2026 Subaru Ascent
new
White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru WRX car, priced at $34,596
2026 Subaru WRX
new
Ice Silver Metallic exterior
Manual
All-wheel Drive