Susan Cota
Susan Cota at Steingold Volvo Cars

Susan Cota

Director of Service

Steingold Volvo Cars

766 Broadway
Pawtucket, RI 02861

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5.0
110 Reviews

With an amazing personality, and incredible Volvo knowledge, Susan will always greet you with a smile in the Service Department. As our Director of Service for 30+ years, she will make sure to explain exactly what your vehicle needs during your visit.

Dealership Experience

31 yrs, 2 mos

Industry Experience

31 yrs, 2 mos

5.0

110 Reviews

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110 Reviews of Susan Cota

February 07, 2026

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I went to buy a car and found a new friend. Stephen really listens and he cares which is unheard of in the car industry! He took care of me like family and I am now driving a safe, reliable veh More

by LISAKWOOD1
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Recommend Dealer
Yes
Feb 07, 2026

Steingold Volvo Cars responded

It’s wonderful to hear that Stephen went above and beyond to provide genuine support as you found a safe, reliable Volvo. We’re glad you feel confident behind the wheel and that the experience felt personal and professional. Thank you for the five-star rating!

November 06, 2025

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Trading in my car was seamless. Rick cleaned out my old car and put everything in my new car. He had all the paperwork ready when I went to pick up the car and literally left with m More

by WENDYBROWNLTD
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Recommend Dealer
Yes

October 23, 2025

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A no pressure extremely friendly environment. All of the employees from sales to service to ownership conduct themselves in a positive reassuring manner, making the purchase as pleasant as possib More

by crcorsetti, buyer
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Yes

October 22, 2025

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I was treated with professionalism and courtesy. I bought a good car at a fair price without any hassle. Car buying made easy. It was appreciated. More

by PETER.F.MURPHY
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Recommend Dealer
Yes

August 23, 2025

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Great dealership and staff. This is my fourth Volvo lease through Steingold. Always a great experience from start to finish. Welcoming, knowledgeable and ease of service is exce More

by KARRICRAIG
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Recommend Dealer
Yes

July 20, 2025

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Steingold Volvo makes buying a new car easy! This was the second vehicle I purchased from Steingold Volvo and the experience was just as wonderful as my first. The service department is knowle More

by NANCYT
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Recommend Dealer
Yes

July 09, 2025

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Brian was very patient to answer all my quesions, knowledgeable in his profession. . My over all experience at stengold volvo was successful, Stengold volvo , Pawtucket, is my number one dealership I More

by WILHELMINAACQUAH
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Recommend Dealer
Yes

April 05, 2025

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This will be my 8 th volvo and I wouldn't go anywhere else! Best sales and service, they treat you like family. More

by KE21497
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Recommend Dealer
Yes

March 30, 2025

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Easily the best car-buying experience I’ve ever had—fast, hassle-free, and completely trustworthy with zero pressure throughout the entire process. More

by Matthew B
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Recommend Dealer
Yes

Other Employees Tagged: Brian Mchayle

January 08, 2025

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Always a pleasure working with Steingold Volvo. Outstanding customer service. This is my fifth car from Steingold. This team has made me a Volvo owner for life! More

by Sonja
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Recommend Dealer
Yes
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