With an amazing personality, and incredible Volvo knowledge, Susan will always greet you with a smile in the Service Department. As our Director of Service for 30+ years, she will make sure to explain exactly what your vehicle needs during your visit.
Read moreDealership Experience
31 yrs, 4 mos
Industry Experience
31 yrs, 4 mos
110 Reviews
Write a Review110 Reviews of Susan Cota
April 19, 2016
New Lease Vehicle The customer service at Steingold Volvo is superb. Every customer is treated with kindness and respect and you are comfortable knowing that you are g The customer service at Steingold Volvo is superb. Every customer is treated with kindness and respect and you are comfortable knowing that you are getting the best possible deal. Mike Bernardo and the entire team at Steingold Volvo - from finance to service - are extremely professional and a pleasure to work with when purchasing or leasing a vehicle. I highly recommend this dealership. More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee , Leigh, Leslie, Korie
April 10, 2016
Simply the best.....better than all the rest. I've been driving Volvo's for over 50 years and the family owned Steingold dealership is by far the best I've ever dealt with. They make you feel lik I've been driving Volvo's for over 50 years and the family owned Steingold dealership is by far the best I've ever dealt with. They make you feel like part of their family ---In this world of megadealerships their attention to detail is astonishingly impressive Congratulations to Michael and Steven and Rich, the world's greatest service manager . More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Richard Lavallee , Andy Bernardo
October 13, 2015
Bernardo Brothers always friendly and forthcoming This is my 9th Volvo purchase from Steingold and wouldn't hesitate to return. Great service department. Always accommodating on times and loaner car w This is my 9th Volvo purchase from Steingold and wouldn't hesitate to return. Great service department. Always accommodating on times and loaner car when needed. More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Richard Lavallee
May 28, 2015
First class from start to finish The best service experience your car and it's driver will ever have . I recently moved out of Steingolds service area and was unable to find a dealer The best service experience your car and it's driver will ever have . I recently moved out of Steingolds service area and was unable to find a dealer to match their service expertise or the quality of overall care Steingold provides to it's customers from the first time you walk in the door as a stranger until you reluctantly leave as a friend. Steingold is truly unique in today's automotive sales and service business. More
Other Employees Tagged: Manny Bernardo, Richard Lavallee
May 26, 2015
no reason to ever go elsewhere This family run business gives one reason to never look at any other dealership. They take great care of their clients from sales to service. This is This family run business gives one reason to never look at any other dealership. They take great care of their clients from sales to service. This is why I have been a returning customer to Steingold Volvo for thirty years. They are simply the best! More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee
March 31, 2015
Our Second Enjoyable Purchase from Steingold It's rare to deal with a traditional family-operated dealership today. I like the idea that the owner is accessible to me. I don't try to chisel dow It's rare to deal with a traditional family-operated dealership today. I like the idea that the owner is accessible to me. I don't try to chisel down their prices, as I am willing to pay a little more to a business that deals with me honestly and pleasantly. Overall, it is always a positive experience dealing with the Bernardo family at Steingold. Our most recent experience was a win-win for us and the dealership. We spotted a trade-in that had just hit their garage, when having my wife's car serviced. We expressed our interest and were able to try it before it was formally put up for sale. Essentially, we got first dibs on a car that my wife had been seeking and the dealership saved its advertising costs. More
Other Employees Tagged: Manny Bernardo, Stephen Bernardo, Richard Lavallee , Steven's uncle (I regret that I don't know his first name).
September 17, 2014
No hassle Very easy experience, no hassles, and stress free. Used service recently, found the people to be helpful too. Nice waiting area. Was pleasantly sur Very easy experience, no hassles, and stress free. Used service recently, found the people to be helpful too. Nice waiting area. Was pleasantly surprised to get the car back washed and vacuumed. More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Richard Lavallee
September 16, 2014
Internet purchase experience I purchased my car online and via phone from out of State. When I arrived at Steingold Volvo for my car delivery I was pleasantly surprised at the fr I purchased my car online and via phone from out of State. When I arrived at Steingold Volvo for my car delivery I was pleasantly surprised at the friendly people and efficiency of everyone I dealt with there. The whole transaction took half an hour vs. hours that many of other internet purchase experiences have taken. The service was so good that even my personal items were moved from my trade in to the new vehicle. Best car purchase experience ever! Thank you all at Steingold. More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee , additionally all others who helped in my transaction
August 26, 2014
No downside I have had my two Volvos that I bought elsewhere but had serviced at Steingold. I found their service dept to be courteous , efficient and convenient I have had my two Volvos that I bought elsewhere but had serviced at Steingold. I found their service dept to be courteous , efficient and convenient. When I began shopping for a new car , I was pleased to find exactly what I was looking for on their lot. My shopping experience was the easiest and most pleasant that I have ever had in purchasing a car. More
Other Employees Tagged: Stephen Bernardo, Richard Lavallee
June 17, 2014
Normal People! It was refreshing to find normal people working in the car sales industry. At Steingold Volvo nobody ducks behind the curtain to check with their man It was refreshing to find normal people working in the car sales industry. At Steingold Volvo nobody ducks behind the curtain to check with their manager just to come back with very little. The family at Steingold is professional and real. The service manager is second to none, clearly understands her job and very pleasant. We are Volvo people, four in the driveway, two S60’s, one XC90 and one XC70. We have purchased our Volvo's from different dealers every time, this will probably be the first dealer we return to. We will use Steingold for future purchases and maintenance. You owe it to yourself to at least visit with Steingold prior to your next purchase decision. Thanks again for being so normal! Rob Storrs. More
Other Employees Tagged: Stephen Bernardo

