With an amazing personality, and incredible Volvo knowledge, Susan will always greet you with a smile in the Service Department. As our Director of Service for 30+ years, she will make sure to explain exactly what your vehicle needs during your visit.
Read moreDealership Experience
31 yrs, 4 mos
Industry Experience
31 yrs, 4 mos
110 Reviews
Write a Review110 Reviews of Susan Cota
August 04, 2017
Outstanding personal service-the best of the best With so many large national car chains, Stephen and Michael bring customized personal service to a level that is outstanding. After decades of buying With so many large national car chains, Stephen and Michael bring customized personal service to a level that is outstanding. After decades of buying cars--this is the finest experience I have ever had--thank you. More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee, Brian Mchayle , Uncle Tony
March 30, 2017
3 rd Volvo purchased from Steingold Always a pleasant experience dealing with Steingold Volvo, the Bernardo family, and their friendly and professional staff. I will be back for Volvo # Always a pleasant experience dealing with Steingold Volvo, the Bernardo family, and their friendly and professional staff. I will be back for Volvo # 4 in the future. Roger Jette More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee , Tony
March 16, 2017
Enjoyed Buying Experience at Steingold Volvo We had a 2004 Volvo S80 for many years, and after it became older we would run into other people with Volvo stories, almost like a old Volvo club, T We had a 2004 Volvo S80 for many years, and after it became older we would run into other people with Volvo stories, almost like a old Volvo club, The name Steingold popped up a number of times. Living in Bristol, however, We shopped more locally to find an Volvo XC-60 with the advance package which includes adaptive cruise control, distance warning etc. Also wanted BLIS, blind side monitor. I also shopped Steingold and was treated very well, although at that point I was ready to pull the trigger at the local dealer. However, the terms of the deal changed last moment at the local dealer( over the bridge from Bristol) and I walked and immediately called Bryan at Steingold and bought a similar car sight unseen, and they gave me a fair deal on my trade in, also sight on seen. That is trust. Guess, we both could have terminated the deal if anything was wrong, but everything was perfect. We received a well appointed Volvo XC-60, and they received a super clean trade MB-E350 to easily wholesale off. Great experience! More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee, Brian Mchayle , Bryan was the first person I met with it, but the whole dealership was responsive including Steve and his wife.
February 22, 2017
Top notch in all categories The entire team at Steingold Volvo are highly knowledgeable professionals who take great care in providing a fabulous and easy customer experience. The entire team at Steingold Volvo are highly knowledgeable professionals who take great care in providing a fabulous and easy customer experience. Both sales and service are the best, More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee , Tony Bernardo
February 02, 2017
Best Volvo dealership around! Love them! I have been a customer of Steingold Volvo for 19 years, and I will always buy my Volvos there! Their is only 1 reason why a car dealership thrives on I have been a customer of Steingold Volvo for 19 years, and I will always buy my Volvos there! Their is only 1 reason why a car dealership thrives on repeat business..., their customer service is exceptional! It's not the car buying experience people dread! Manny & Leslie have instilled their same values in the next generation of Bernardo's and as a result, Michael is friendly, straight forward, honest, and works hard to put you in the right car for your needs and budget. He could not have made the car buying experience any easier. We literally walked into the dealership one Saturday morning to look at cars, and by 4:00pm, drove home with the newest addition to our 3 Volvo fleet! Sue & Richard in the Service Department are GREAT, and Tony is always there to help in anyway he can! Everyone is SO friendly, I just love them all! More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Richard Lavallee
December 14, 2016
Truly The Best Dealership Around! I recently purchased a 2017 Volvo S 90. This is the 5th vehicle that I purchased at Steingold. Michael, Stephen, and their mom Lesley are the best. I I recently purchased a 2017 Volvo S 90. This is the 5th vehicle that I purchased at Steingold. Michael, Stephen, and their mom Lesley are the best. If you want an honest, friendly, no pressure experience visit Steingold Volvo ... I would not buy from anyone else! More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Richard Lavallee , Lesley Bernardo
November 30, 2016
Fantastic Dealer Service Steingold Volvo has the best customer service. No other dealer has ever compared to Steingold! Small family businesses are what I look for with most Steingold Volvo has the best customer service. No other dealer has ever compared to Steingold! Small family businesses are what I look for with most purchases. More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee
August 17, 2016
Best Car Buying Experience Absolutely the best car buying experience my wife and I have ever experienced. Words like "amazing, relaxed, ethical, Premier, first class, no pressur Absolutely the best car buying experience my wife and I have ever experienced. Words like "amazing, relaxed, ethical, Premier, first class, no pressure, genuine, sincere, kind" all come to mind when trying to explain the car buying experience at Sting old Volvo. It really is a family affair and you feel it throughout the entire experience. Michael Bernado was phenomenal. They stayed late to accommodate our work schedule, answered all of our questions, thoroughly explained the features of the vehicle and was able to demonstrate how they worked. There was none of that traditional "let me see what my manager can do for you nonsense". Straightforward awesome experience. We will absolutely be back in the future. Thanks again Michael and team More
Other Employees Tagged: Michael Bernardo
June 04, 2016
Recent purchase Steingold has been our dealership for almost forty years. We have experienced excellent service from all departments as needed. I think I have met eve Steingold has been our dealership for almost forty years. We have experienced excellent service from all departments as needed. I think I have met everyone over the years. They are friendly, knowledge and most courteous - a true feeling of going home when I call and enter. I happily encourage family and friends to join the "Steingold family". More
Other Employees Tagged: Michael Bernardo, Manny Bernardo, Stephen Bernardo, Richard Lavallee , Tony, the dad and Tony, the son!
May 02, 2016
Best family business! On my third car from Steingold Volvo. Everyone is friendly and helpful! Best dealership I've ever dealt with from sales to service. Keep up the good On my third car from Steingold Volvo. Everyone is friendly and helpful! Best dealership I've ever dealt with from sales to service. Keep up the good work! More
Other Employees Tagged: Michael Bernardo, Stephen Bernardo, Richard Lavallee

