289 Reviews
Write a Review289 Reviews of Susan Rosales
November 26, 2024
I took my vehicle for a tire replacement . Susan R was excellent and communicated well. I only wish that AllState didn’t provide a cheaper tire LandSail. I prefer to have the original Honda or Susan R was excellent and communicated well. I only wish that AllState didn’t provide a cheaper tire LandSail. I prefer to have the original Honda or the Iota so that all my tires are the same because I feel the difference. Also when I purchased my vehicle I was not informed of my free oil changes so I basically lost them. I purchased Jan 15 2024 and I’ve never received any free oil change because I was not aware. As mentioned previously customer service was excellent though. Thank you Susan More
November 22, 2024
I took my car in for some repairs and they, the mechanics did a very horrible job, my car was not serviced as it should have been there were a lot of things wrong with it and they the mechanics did a horrib did a very horrible job, my car was not serviced as it should have been there were a lot of things wrong with it and they the mechanics did a horrible job.. More
Other Employees Tagged: Emmanuel Alarcon, Cecil Chapa, Maritza Cortina, Miguel Granados , Monica Alvarado, Dana Botello, Steve Brewer, Anthony Hernandez, Armando Reyes
November 22, 2024
Thank you for everything! Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took great care of us. More
Other Employees Tagged: Emmanuel Alarcon, Cecil Chapa, Maritza Cortina, Miguel Granados , Monica Alvarado, Dana Botello, Steve Brewer, Anthony Hernandez, Armando Reyes
November 22, 2024
I was taken care of promptly and kept updated throughout the entire time that my vehicle was being serviced. Services requested were explained thoroughly and performance of each service was done within the the entire time that my vehicle was being serviced. Services requested were explained thoroughly and performance of each service was done within the time frame given. I will continue to acquire services with Clark-Knapp Honda for as long as possible. More
Other Employees Tagged: Emmanuel Alarcon
November 16, 2024
I was attended by a Lady who first, greeted me and quickly took care of my car service. She also offered me to wash my car and invited me and my husband to pass to the waiting room. The service was pe quickly took care of my car service. She also offered me to wash my car and invited me and my husband to pass to the waiting room. The service was performed in a great time. More
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