Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush | Page 12

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Susan Roush

November 06, 2024

Dealership Rating
Employee Rating

It was nice to come to my house to do a recall on my car the gentlemen who came was very nice and quick doing his job, the only complaint I would have is that they did not give me any paperwork on what they More

by PCURRY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

November 03, 2024

Dealership Rating
Employee Rating

I highly recommend Spitzer ford Dubois for anyone who is looking to buy a car and or needs it worked on ! I have bought a car from them and they were great and they worked on my car and where beyond wonderf More

by leroybias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Nov 04, 2024

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

November 01, 2024

Dealership Rating
Employee Rating

Very friendly and accommodating…. Quick and on time ….. very helpful and answered all my questions… More

by Cin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan , Kenneth Crana Jr.

Nov 04, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2024

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Employee Rating

First time customer. Prompt professional service. Scheduling was a breeze. I could not have asked for any more. More

by witherow706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 31, 2024

Dealership Rating
Employee Rating

Service was good mechanic was very friendly and explain everything he was doing and know what he was doing More

by MKESSLER59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 30, 2024

Dealership Rating
Employee Rating

They are Very helpful. Good service. I will continue to use them for their service More

by JILL.SIEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Spitzer Ford Dubois, LLC responded

Jill, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 30, 2024

Dealership Rating
Employee Rating

Susan at the counter was amazing! She was so helpful! The technician was also very personable! It took a little while to figure out the problem with my car but everyone was nothing bu More

by loriwagner37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Spitzer Ford Dubois, LLC responded

Lori, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

October 21, 2024

Dealership Rating
Employee Rating

The service was good. Had to wait a little bit for a loaner to get in to get my car fixed but that worked out okay More

by BISHSFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Oct 22, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 19, 2024

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Employee Rating

We are always impressed with the knowledge of the service people and the overall professionalism of the staff. It really helps to be able to stop without an appointment. More

by peggyeyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Peggy, and we look forward to working with you again.

October 19, 2024

Dealership Rating
Employee Rating

stopped in to see if I could get my vehicle recall performed without an appointment Susan Roush got it in and service done, it was only a 20 min computer upgrade and on my way Thanks! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Spitzer Ford Dubois, LLC responded

Thank you, Chuck! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

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