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Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 10

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.6
414 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 9 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

4.6

414 Reviews

Write a Review

414 Reviews of Susan Rutledge

December 08, 2023

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Employee Rating

Too many up charges…explanation of work done insufficient… have to bring vehicle back again for shoddy work More

by njinnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 11, 2023

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 07, 2023

Dealership Rating
Employee Rating

Susan is wonderful: knowledgeable, professional, and kind! Susan is an excellent ambassador for Braman Honda, my service provider of choice for our Honda CRV. More

by LZSJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 07, 2023

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 07, 2023

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Employee Rating

Susan is always great. She is very accommodating and does her best to get you in and out in no time! More

by Jcp2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 07, 2023

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Susan and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 02, 2023

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Employee Rating

Awesome personnel Everyone did their job according and all at a very high standard in my opinion More

by KLVSMI19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 30, 2023

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Employee Rating

Service department is fantastic, Susan R. is great, I was able to get in and out on a scheduled maintenance visit in just over 60 min. Very professional. More

by Honda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 30, 2023

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Susan, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 30, 2023

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Employee Rating

Susan was wonderful. I would definitely look for Susan for my next service at honda. More

by Mochi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 30, 2023

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 29, 2023

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Employee Rating

Susan is hard working, reliable and someone that I feel I can trust. That is very important to me. More

by Mnmdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 30, 2023

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Susan here at Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 28, 2023

Dealership Rating
Employee Rating

Good service, the employees listened to me well and they were very kind to me. More

by sandrine_philippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 28, 2023

Braman Honda of Palm Beach responded

Philippe, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 27, 2023

Dealership Rating
Employee Rating

Susan is always very helpful and keeps me well informed of my vehicle needs. It’s a pleasure to have her as my service representative. Very honest and understanding. More

by PANFAN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 27, 2023

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. Susan and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 27, 2023

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Employee Rating

Vada is awesome, no matter what it is I know I can count on her to get whatever I need done. More

by MR.JEREMY.DENNIS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vada Fernandez , Jasmine Fernandez

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Nov 27, 2023

Braman Honda of Palm Beach responded

Mr. Dennis, Thank you so much for your kind words for Vada, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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