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Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 9

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.7
412 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 4 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.7

412 Reviews

Write a Review

412 Reviews of Susan Rutledge

December 21, 2023

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Employee Rating

Susan is the best service advisor. Every time that I have been to Honda she's great. More

by lawrence_tobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2023

Braman Honda of Palm Beach responded

Thank you for your business and this review, Lawrence. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 21, 2023

Dealership Rating
Employee Rating

Clean and welcome waiting,area . fair pricing. Service agent was helpful and patient while,waiting More

by Goloxgrota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2023

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 20, 2023

Dealership Rating
Employee Rating

Braman Honda service staff are very helpful. I deal with Susan Rutledge as my service advisor and she always went out of her way to fit the recall service into my schedule. I was a little relu More

by KINGED0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aylin Fernandez, Jon Roth

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Dec 21, 2023

Braman Honda of Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan and the team met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 19, 2023

Dealership Rating
Employee Rating

Very professional & always very friendly. ..overall great experience hassle free..I have been with Braman Honda for several years... More

by MADLEXIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gonzalo Cativa Tolosa

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Dec 19, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 15, 2023

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Employee Rating

Susan is great in the service dept! She always takes good care of our needs and wishes. Merry Christmas Susie! More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2023

Braman Honda of Palm Beach responded

Thank you for your business and this review, Luz. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 13, 2023

Dealership Rating
Employee Rating

Susan was fantastic, efficient, had us in and out and in constant communication with us More

by victorld2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2023

Braman Honda of Palm Beach responded

Victor, it's great to hear that Susan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 12, 2023

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Employee Rating

Fast and great service, would happily recommend to any Honda owner. All of the service experts I’ve had so far have been amazing. More

by AMMAR_DEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vada Fernandez , Jasmine Fernandez

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Dec 12, 2023

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 11, 2023

Dealership Rating
Employee Rating

the waiting room is always pleasant and i can always count on susan to take care of me More

by everydayissunday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. Susan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 08, 2023

Dealership Rating
Employee Rating

Too many up charges…explanation of work done insufficient… have to bring vehicle back again for shoddy work More

by njinnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 11, 2023

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Dec 11, 2023

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 07, 2023

Dealership Rating
Employee Rating

Susan is wonderful: knowledgeable, professional, and kind! Susan is an excellent ambassador for Braman Honda, my service provider of choice for our Honda CRV. More

by LZSJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 07, 2023

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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