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Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 3

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.7
413 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 7 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

4.7

413 Reviews

Write a Review

413 Reviews of Susan Rutledge

February 23, 2024

Dealership Rating
Employee Rating

Susan is wonderful. Very knowledgable and responsive; always provides good advice.. The service department is slow and expensive. More

by KWC53
Recommend Dealer
Yes
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Feb 23, 2024

Braman Honda of Palm Beach responded

Thank you for your review! While we're glad to hear that Susan provided you with great customer service, it's disappointing to learn that the service department didn't meet your expectations. Thank you for bringing it to our attention, and please don't hesitate to reach out if you'd like to discuss your concerns in more detail. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 23, 2024

Dealership Rating
Employee Rating

Susan is awesome, extremely helpful and knowledgeable. My experience at this dealership is always a great one when dealing with Susan More

by ROBIN.GLAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2024

Braman Honda of Palm Beach responded

It has been a pleasure serving you, Robin. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

Dealership Rating
Employee Rating

Vito provided excellent, professional, and prompt service. Our issue was taken care of, and Vito went out of his way to make sure that our services were all addressed. We will continue to keep coming More

by mmcosta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro

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Feb 22, 2024

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. Vito and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

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Employee Rating

Susan and her team are the best! Great service and very professional! Thank you for always taking excellent care of my vehicle. I highly recommend Braman Honda in Greenacres. More

by sharonyb4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

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Employee Rating

Friendly very professional staff clean environment my service representative was over the top with knowledge, service was done in a timely manner with the problem solved More

by SUNVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

Dealership Rating
Employee Rating

They took me on time, and checked my car for oil change and the tires to be replaced. Excellent Customer Service, More

by dinaunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lidorys Boan, Gabriela Cabrera , Alex Bueso, Fatima De La Cruz, Vito Fabbro

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Feb 21, 2024

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

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Employee Rating

Susan was great. Car was worked on in a timely manner. The waiting room is very comfortable and even has phone charging stations! More

by ann.westervelt1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2024

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Susan, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 20, 2024

Dealership Rating
Employee Rating

Best car dealership ever! . Susan Rutledge provides outstanding customer care. Three years of effortless routine car service. I love my Honda. More

by ANN.NEWFELD
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jon Roth

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Feb 20, 2024

Braman Honda of Palm Beach responded

Ann, Thank you for your very kind review. Susan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

Dealership Rating
Employee Rating

My Service Technician Susan was very patient, know;edgeable, and friendly. She kept me informed as to what was happening. She sent a Lyft to get me when my vehicle was finish servicing. Now that More

by andrea.kelly66.ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 19, 2024

Braman Honda of Palm Beach responded

Andrea, Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

Dealership Rating
Employee Rating

Great fast service. Always get it done right the first time Always done on time. More

by Goloxgrota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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