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Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 3

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.7
412 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 4 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.7

412 Reviews

Write a Review

412 Reviews of Susan Rutledge

February 23, 2024

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Employee Rating

Susan is awesome, extremely helpful and knowledgeable. My experience at this dealership is always a great one when dealing with Susan More

by ROBIN.GLAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2024

Braman Honda of Palm Beach responded

It has been a pleasure serving you, Robin. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Feb 23, 2024

ROBIN.GLAZER responded

I want to say again how wonderful Susan is at your dealership. I have a 2005 Civic and when I was living in Philadelphia I always brought my car to the Honda dealership. When I moved to Florida I was deciding between your dealership and the one in DelRay and Susan sealed the deal for me when it came to where I wanted to take my vehicle for service. She is so helpful and knowledgeable. Thank you Susan!!

February 22, 2024

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Employee Rating

Vito provided excellent, professional, and prompt service. Our issue was taken care of, and Vito went out of his way to make sure that our services were all addressed. We will continue to keep coming More

by mmcosta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro

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Feb 22, 2024

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. Vito and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

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Employee Rating

Susan and her team are the best! Great service and very professional! Thank you for always taking excellent care of my vehicle. I highly recommend Braman Honda in Greenacres. More

by sharonyb4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

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Employee Rating

Friendly very professional staff clean environment my service representative was over the top with knowledge, service was done in a timely manner with the problem solved More

by SUNVAL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

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Employee Rating

They took me on time, and checked my car for oil change and the tires to be replaced. Excellent Customer Service, More

by dinaunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lidorys Boan, Fatima De La Cruz, Gabriela Cabrera , Alex Bueso, Vito Fabbro

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Feb 21, 2024

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

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Employee Rating

Susan was great. Car was worked on in a timely manner. The waiting room is very comfortable and even has phone charging stations! More

by ann.westervelt1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2024

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Susan, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 20, 2024

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Employee Rating

Best car dealership ever! . Susan Rutledge provides outstanding customer care. Three years of effortless routine car service. I love my Honda. More

by ANN.NEWFELD
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jon Roth

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Feb 20, 2024

Braman Honda of Palm Beach responded

Ann, Thank you for your very kind review. Susan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

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Employee Rating

My Service Technician Susan was very patient, know;edgeable, and friendly. She kept me informed as to what was happening. She sent a Lyft to get me when my vehicle was finish servicing. Now that More

by andrea.kelly66.ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2024

Braman Honda of Palm Beach responded

Andrea, Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

Dealership Rating
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Great fast service. Always get it done right the first time Always done on time. More

by Goloxgrota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

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Employee Rating

Once again an awful experience at Braman. Always inconvenienced. One of the worst places to bring your vehicle. More

by christineg78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 22, 2024

Braman Honda of Palm Beach responded

Christin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Feb 22, 2024

Braman Honda of Palm Beach responded

Christin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Feb 23, 2024

christineg78 responded

Unfortunately I constantly have awful service with Braman. The service dept has no idea what customer service is. If you want to contact me, 8635990189 but I promise you, I will always stand by my reviews of this dealership.

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