Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Susan Rutledge

Overview Reviews (414) Inventory (543)

Contact Me

View All Employees

< View All Employees

Susan Rutledge

Susan Rutledge | Page 4

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

I'm a Jersey Girl who loves the beach and sunshine.

Contact Me

4.6

414 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Overview Reviews (414) Inventory (543)

Dealership Experience

8 yrs, 9 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English

4.6

414 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Susan Rutledge

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

414 Reviews of Susan Rutledge

February 19, 2024

Dealership Rating

Employee Rating

Great fast service. Always get it done right the first time Always done on time. Always get it done right the first time Always done on time. More

by Goloxgrota

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 19, 2024 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

Dealership Rating

Employee Rating

Once again an awful experience at Braman. Always inconvenienced. One of the worst places to bring your vehicle. Always inconvenienced. One of the worst places to bring your vehicle. More

by christineg78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Feb 22, 2024 -

Braman Honda of Palm Beach responded

Christin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 18, 2024

Dealership Rating

Employee Rating

Susan was efficient and communicated clearly and it appeared she knows Honda cars. Great service. My 2015 Crosstour is running like a new car again! appeared she knows Honda cars. Great service. My 2015 Crosstour is running like a new car again! More

by KGW3525

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 18, 2024 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 16, 2024

Dealership Rating

Employee Rating

Everything went smooth start to finish. Friendly staff all around who helped take care of the recall inspection and made it easy. Friendly staff all around who helped take care of the recall inspection and made it easy. More

by jriggs888

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 16, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. Susan and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 14, 2024

Dealership Rating

Employee Rating

I want to thank Susan for getting me through the 3 weeks without my car due to the electric power steering gearbox had to be replaced on my vehicle that had only 5762 miles on it. It was upsetting at first without my car due to the electric power steering gearbox had to be replaced on my vehicle that had only 5762 miles on it. It was upsetting at first but after I had made contact with American Honda they expeditated getting the part to Braman faster then waiting until April . I know I was a pain to Susan put as my service advisor she was fantastic and kept me informed. Even Rodney Lau the service manager was fantastic handling my issues along the way. Brman should be so lucky to have these great employees More

by 5GOLDENS

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rodney Lau

Feb 14, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Susan delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 14, 2024

Dealership Rating

Employee Rating

Susan did a great job assisting me with my vehicle needs in a timely manner. in a timely manner. More

by RPVOLS

Verified Customer

Recommend Dealer

Yes

Feb 14, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating

Employee Rating

excellent service excellent employees! Susan followed through with my problem , and good job from the repair shop Susan followed through with my problem , and good job from the repair shop More

by SCIURTINU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vito Fabbro

Feb 12, 2024 -

Braman Honda of Palm Beach responded

Thank you for your very kind review. Susan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating

Employee Rating

The service was good, my advisor explai every thing that was done and need to be done . She also got me in and out very quickly. was done and need to be done . She also got me in and out very quickly. More

by TBROWN7293

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 12, 2024 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Susan and our team. Please, don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating

Employee Rating

Susan has been my Service Advisor since I bought my 2021 Accord and she has always taken care of me. Excellent service and great technical advice. Accord and she has always taken care of me. Excellent service and great technical advice. More

by Scott M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 12, 2024 -

Braman Honda of Palm Beach responded

Scott, Thanks for sharing about your experience with Braman Honda of Palm Beach. Susan and our service team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating

Employee Rating

My service advisor Susan always, always takes good care of me. Payment is also easy. of me. Payment is also easy. More

by NBCRUZIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Grijalva

Feb 12, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Susan, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Dealership Inventory (543 Vehicles)

2027 Honda HR-V | new

$33,852

2027 Honda HR-V

new

Pearl exterior

CVT

Front-wheel Drive

$33,852

View Vehicle Details

View Details

2027 Honda CR-V | new

$38,847

2027 Honda CR-V

new

Solar Silver Metallic exterior

CVT

Front-wheel Drive

$38,847

View Vehicle Details

View Details

2026 Toyota 4Runner Hybrid | used

$79,987

2026 Toyota 4Runner Hybrid

used

Wave exterior

Automatic

Four-wheel Drive

$79,987

View Vehicle Details

View Details

2024 Honda Civic | used

$25,870

2024 Honda Civic

used

Lunar Silver Metallic exterior

CVT

Front-wheel Drive

$25,870

View Vehicle Details

View Details

2022 Mazda CX-9 | used

$24,182

2022 Mazda CX-9

used

Deep Crystal Blue exterior

Automatic

All-wheel Drive

$24,182

View Vehicle Details

View Details

2023 Chevrolet Malibu | used

$18,182

2023 Chevrolet Malibu

used

Summit White exterior

CVT

Front-wheel Drive

$18,182

View Vehicle Details

View Details

View All Inventory