Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 4

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.7
413 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 7 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

4.7

413 Reviews

Write a Review

413 Reviews of Susan Rutledge

February 19, 2024

Dealership Rating
Employee Rating

Once again an awful experience at Braman. Always inconvenienced. One of the worst places to bring your vehicle. More

by christineg78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 22, 2024

Braman Honda of Palm Beach responded

Christin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 18, 2024

Dealership Rating
Employee Rating

Susan was efficient and communicated clearly and it appeared she knows Honda cars. Great service. My 2015 Crosstour is running like a new car again! More

by KGW3525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 18, 2024

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 16, 2024

Dealership Rating
Employee Rating

Everything went smooth start to finish. Friendly staff all around who helped take care of the recall inspection and made it easy. More

by jriggs888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 16, 2024

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. Susan and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 14, 2024

Dealership Rating
Employee Rating

I want to thank Susan for getting me through the 3 weeks without my car due to the electric power steering gearbox had to be replaced on my vehicle that had only 5762 miles on it. It was upsetting at first More

by 5GOLDENS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Lau

Report | Print
Feb 14, 2024

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Susan delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 14, 2024

Dealership Rating
Employee Rating

Susan did a great job assisting me with my vehicle needs in a timely manner. More

by RPVOLS
Recommend Dealer
Yes
Report | Print
Feb 14, 2024

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating
Employee Rating

excellent service excellent employees! Susan followed through with my problem , and good job from the repair shop More

by SCIURTINU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro

Report | Print
Feb 12, 2024

Braman Honda of Palm Beach responded

Thank you for your very kind review. Susan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating
Employee Rating

The service was good, my advisor explai every thing that was done and need to be done . She also got me in and out very quickly. More

by TBROWN7293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 12, 2024

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Susan and our team. Please, don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating
Employee Rating

Susan has been my Service Advisor since I bought my 2021 Accord and she has always taken care of me. Excellent service and great technical advice. More

by Scott M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 12, 2024

Braman Honda of Palm Beach responded

Scott, Thanks for sharing about your experience with Braman Honda of Palm Beach. Susan and our service team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating
Employee Rating

My service advisor Susan always, always takes good care of me. Payment is also easy. More

by NBCRUZIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Grijalva

Report | Print
Feb 12, 2024

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Susan, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 12, 2024

Dealership Rating
Employee Rating

Good luck with that oneself and keep on doing your best for the future c More

by KIMrichards143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lidorys Boan, Besim Sehou, Eric Love, Gabriela Cabrera , Lesly French, William Kendi, Ashley Price, Victor Reynosa, Nicholas Salabarria

Report | Print
Feb 12, 2024

Braman Honda of Palm Beach responded

Kim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

1
...
3
4
5
...
42

Dealership Inventory (470 Vehicles)

new 2027 Honda HR-V car, priced at $31,247
2027 Honda HR-V
new
Milano Red exterior
CVT
Front-wheel Drive
$31,247
View Details
used 2023 Chevrolet Malibu car, priced at $19,287
2023 Chevrolet Malibu
used
Summit White exterior
CVT
Front-wheel Drive
$19,287
View Details
new 2026 Honda Ridgeline car, priced at $50,742
2026 Honda Ridgeline
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
$50,742
View Details
new 2026 Honda Pilot car, priced at $49,087
2026 Honda Pilot
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
$49,087
View Details
new 2026 Honda Civic car, priced at $29,287
2026 Honda Civic
new
Black exterior
CVT
Front-wheel Drive
$29,287
View Details
used 2023 Ford F-150 car, priced at $53,887
2023 Ford F-150
used
White Metallic exterior
Automatic
Four-wheel Drive
$53,887
View Details
View All Inventory