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Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 6

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.7
412 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 4 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.7

412 Reviews

Write a Review

412 Reviews of Susan Rutledge

January 30, 2024

Dealership Rating
Employee Rating

I took my car there to get serviced and it was clean when I dropped it off. When I picked it up, the outside was dirty and had residue on it from when people cut grass . They did not even wash my car. I had More

by JESSICA33410
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 02, 2024

Braman Honda of Palm Beach responded

We're sorry to hear about your experience Jessica, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Feb 02, 2024

Braman Honda of Palm Beach responded

We're sorry to hear about your experience Jessica, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 30, 2024

Dealership Rating
Employee Rating

Very good. , service, time and costumer service, fare price compare.Thank you very much, we love Honda. More

by GIPARRAGUIRRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 30, 2024

Braman Honda of Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 29, 2024

Dealership Rating
Employee Rating

Susan was very profesional and polite and she knows what she is doing. Very happy with her More

by FRG025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 29, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 29, 2024

Dealership Rating
Employee Rating

Vada she is amazing, friendly, and very kind and very nice person she always there for help More

by Maikel Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vada Fernandez, Karen Shoemaker, Gabriela Cabrera , Ivette Cabrera, Aylin Fernandez, Jasmine Fernandez, Jamie Neuman, Ashley Price

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Jan 29, 2024

Braman Honda of Palm Beach responded

Maikel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Vada here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 29, 2024

Dealership Rating
Employee Rating

Great experience, and attention to detail. Susan was extremely helpful and went above and beyond. More

by fernandoasap19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 29, 2024

Braman Honda of Palm Beach responded

Fernando, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 28, 2024

Dealership Rating
Employee Rating

The service department staff were very knowledgeable and friendly. They were also very accommodating by providing transportation to and from my home and the driver was pleasant and friendly. More

by Youngd0605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 28, 2024

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 27, 2024

Dealership Rating
Employee Rating

Susan has always given me and my family excellent service. I will not go anywhere else because of her. Whoever serviced my car today did a great job. It drives very smooth. More

by DSCHUL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 28, 2024

Braman Honda of Palm Beach responded

Thank you so much, Susan, for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 26, 2024

Dealership Rating
Employee Rating

Great service and Susan was a pleasure to deal with. Everyone was professional and efficient although the estimated time I was given was GREATLY understated. More

by BENORE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro

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Jan 28, 2024

Braman Honda of Palm Beach responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 25, 2024

Dealership Rating
Employee Rating

Susan was amazing Got me in and out with amazing service and very kind and helpful More

by LIPYLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 26, 2024

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 25, 2024

Dealership Rating
Employee Rating

Very good service Susan was very helpful and service walked me through what my car needed and the wail was readonable More

by ARLENETDUNN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Report | Print
Jan 25, 2024

Braman Honda of Palm Beach responded

Arlene, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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