Susan Tarquini
Susan Tarquini at Herb Chambers Honda

Susan Tarquini | Page 2

Service Director

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

4.4
312 Reviews
4.4

312 Reviews

Write a Review

312 Reviews of Susan Tarquini

August 21, 2025

Dealership Rating
Employee Rating

Great experience working with Sean to service my Honda Civic. And making sure I get my oil change serviced under the free 2 year promotion. Then setting up a Lyft/Uber to get me to work in the morning. More

by ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Desilva

Aug 22, 2025

Herb Chambers Honda responded

Ivan, we are pleased to hear Sean and the team took great care of you and your vehicle here at Herb Chambers Honda In Boston. Thank you for your business and kind feedback. We hope to see you again down the road! Safe travels!

August 13, 2025

Dealership Rating
Employee Rating

Very very happy had a intermittent steering problem. Sticking Could not duplicate by service. Had Video but not acceptable. Service Tech Rick took me out no luck. Tried again and again bingo stuck More

by Bgbobgrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean DeSilva Service Advisor 5 Stars+Norllin Soto-Hiddalgo Service Advisor

Aug 14, 2025

Herb Chambers Honda responded

We're so glad Rick and the team got to the bottom of the issue and had you safely back on the road. Thank you for choosing Herb Chambers Honda In Boston and for sharing your experience! Safe travels!

August 06, 2025

Dealership Rating
Employee Rating

Kept up to date as needed. 15 character limit is too too too too much More

by joshua_gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Sean

Aug 06, 2025

Herb Chambers Honda responded

Thank you for taking the time to leave us a review, Joshua! We hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

July 11, 2025

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Excellent service professional and prompt. Very kind personnel and they took good care of my car More

by Shoshoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Jul 14, 2025

Herb Chambers Honda responded

Hi Shoshoni! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

July 01, 2025

Dealership Rating
Employee Rating

Excellent service. All were professional and polite. What work I asked to be done was just that. No pressure for things I did not. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Herb Chambers Honda responded

Hi Jim, we're delighted to hear that you had a positive experience with our team at Herb Chambers Honda in Boston. We always aim for professionalism and respect your preferences during service visits. Thanks for sharing!

June 24, 2025

Dealership Rating
Employee Rating

Yesterday, I had a wonderful experience with Norlinn at Herb Chamber Honda, Dorchester. He explained what service my car needed and why. He gave me an estimate of the cost. I appreciate the time. I nev More

by bjk02124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Jun 25, 2025

Herb Chambers Honda responded

Thank you for sharing your experience with Norlinn at Herb Chambers Honda in Boston! We're glad to hear that he took the time to explain everything and made sure all your questions were answered. We appreciate your feedback and look forward to assisting you again in the future!

June 02, 2025

Dealership Rating
Employee Rating

Sean DeSilva is excellent. Great customer Service. Great work and timely. Quality work and great price. More

by psmcdonough41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Sean DeSilva

Jun 02, 2025

Herb Chambers Honda responded

Hi McDonough! We're delighted to hear that Sean provided excellent service at Herb Chambers Honda In Boston. Thank you for highlighting the quality and value of your experience with us!

June 01, 2025

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I have been a customer of Herb Chambers Honda for over 20 years. Superior service no matter the make or model of your vehicle. Service staff is consistently aligned with and delivers based on the company v More

by abenton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Jun 02, 2025

Herb Chambers Honda responded

Hi Benton! Thank you for your loyalty and kind words about Herb Chambers Honda In Boston! We're delighted to hear that Robert and our team have consistently provided superior service over the years. Your recommendation means a lot to us, and we look forward to serving you in the future!

May 14, 2025

Dealership Rating
Employee Rating

Very nice service on time they taking care of my car very good best service More

by Vu72110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabian Garcia, Mary Lopez, Robert Hall, Valer Topalli, Sofia Cabrera , Makayla Carter-Harris, Jean Emile, Rushane Gray, Frank Mendes

May 15, 2025

Herb Chambers Honda responded

We’re thrilled you had a great experience! Thanks for the five stars! - Herb Chambers Honda In Boston

May 11, 2025

Dealership Rating
Employee Rating

Sean was incredibly helpful and walked me through all the steps of the service. Service staff were helpful and did a great job with the service. More

by GD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Herb Chambers Honda responded

We're delighted to hear that Sean and the service team at Herb Chambers Honda In Boston provided such helpful assistance. Thank you for sharing your experience, and we look forward to serving you again in the future!

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