Susan Tighe | Page 32

Car purchase All the agents were very helpful, honest and friendly. Susan Gatlin was an excellent sales person, very helpful and really made me comfortable with th All the agents were very helpful, honest and friendly. Susan Gatlin was an excellent sales person, very helpful and really made me comfortable with the purchase. More

by LABDULLAH990 Verified Customer Verified Customer

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Welcoming and competent Susan is friendly and makes you feel at ease. They gave me a courtesy car while they prepare mine : the courtesy car was wonderful and probably it wi Susan is friendly and makes you feel at ease. They gave me a courtesy car while they prepare mine : the courtesy car was wonderful and probably it will be my next choice More

by andrea.cornacchia70 Verified Customer Verified Customer

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Bought a new car I needed to get a new car and Susan was extremely helpful. I spent 2 days looking for the perfect car and she helped me find it! I needed to get a new car and Susan was extremely helpful. I spent 2 days looking for the perfect car and she helped me find it! More

by RMTURNER14 Verified Customer Verified Customer

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Recent visit I received friendly and efficient service during my recent visit. From the time I arrived until I left, everyone was polite and thorough. I was very p I received friendly and efficient service during my recent visit. From the time I arrived until I left, everyone was polite and thorough. I was very pleased with my visit, as usual. More

by JTOROK Verified Customer Verified Customer

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Awesome!!! Friendly and Knowledgeable Susan was very helpful in sorting out the options and cars and was supportive in making sure I got the car I wanted. Friendly and Knowledgeable Susan was very helpful in sorting out the options and cars and was supportive in making sure I got the car I wanted. More

by skanter Verified Customer Verified Customer

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Great Dealership Just bought my first BMW. The shopping and buying experience was very relaxed...no pressure. It was a pleasure to work with Susan Gatlin. She made Just bought my first BMW. The shopping and buying experience was very relaxed...no pressure. It was a pleasure to work with Susan Gatlin. She made the process painless and enjoyable. More

by 2019X5 Verified Customer Verified Customer

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Felt right at home ,our sales person susan was the best . Great place to be right at home.the manger was really cool ,and our sales rep did every for us to make us happy,she did, Great place to be right at home.the manger was really cool ,and our sales rep did every for us to make us happy,she did, More

by goldented Verified Customer Verified Customer

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Purchase of car Very pleased with this customer service we were shown at BMW of Sarasota. I want to give a special Thanks to Johnny, Susan an, Kaz and Tim. We had a Very pleased with this customer service we were shown at BMW of Sarasota. I want to give a special Thanks to Johnny, Susan an, Kaz and Tim. We had a great experience with our lease. More

by tweety1909 Verified Customer Verified Customer

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First experience with BMW SRQ Exceptional experience with sales staff - about as low key as possible, which we appreciate. Finance not so much! Didn't feel as if we initially re Exceptional experience with sales staff - about as low key as possible, which we appreciate. Finance not so much! Didn't feel as if we initially received all information we needed to make an informed decision regarding additional service items. Follow-up with JP clarified issues to, mostly, our satisfaction! More

by SMITHVENICE2 Verified Customer Verified Customer

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Beautiful dealership My experience began with a visit for recall work on my 2009 328i. I was initially told that the needed repairs would take approximately 3-3½ hours, Fe My experience began with a visit for recall work on my 2009 328i. I was initially told that the needed repairs would take approximately 3-3½ hours, Fernando told me more like 5:00pm. When that time had expired I inquired of the progress. The person I talked to told me that "they were pretty busy today and usually recall work was pushed back to better accommodate regular customers". I voiced my disappointment. An hour or so later they told me my car was done. I ended up buying a previously owned 2013 328i the next day and all went well until the next day when I was at the dealership with my wife to finish signing the sale agreement. I tried to manually open the trunk and found that this part of the car was broken. I was told that seeing as the interior unlock, the key fob and the under trunk sensor unlock all worked,that the manual unlock latch would NOT be addressed. Needless to say, I was disappointed with that. Susan Gatlin was professional and helpful in the buying process of the car.Tammy Saylor was also friendly and professional in handling the finance part of the deal. I have to add that I feel the price given for my 2009 was pretty low. $ 2000 did not seem fair. You certainly aren't selling a car like that for anything less than $5 K. It was kept in very good condition and mechanically nothing was wrong with it. Other than a good polishing it needed nothing. Overall I feel I am satisfied with the car I purchased. More

by CHUCKBUCHANAN94 Verified Customer Verified Customer

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