Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 14

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

August 04, 2024

Dealership Rating
Employee Rating

Susanna was very personable and patient with me. She answered my questions to the best of her knowledge. More

by Tomikoj2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly , Mike Aguilar

Aug 05, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback with us! We're glad that Susanna made you feel welcome and provided a 5-star experience. If there is anything else you need, just let us know!

July 23, 2024

Dealership Rating
Employee Rating

Great communication, great efficiency and thoroughness. All around a good experience I would recommend the dealership and Susanna Yim to other buyers More

by a1sullivan
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Jul 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Susanna Yim and appreciate your recommendation.

July 06, 2024

Dealership Rating
Employee Rating

I had an amazing auto buying experience with Susanna Yim, at Norm Reeves Honda, Cerritos! Susanna immediately showed me the exact car I wanted, and worked with me throughout the whole process. She gave me my More

by JohnSaca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued loyalty and this awesome review, John! We are so happy you had such a great experience. We are always here to assist. If you have any questions along the way, we're just a quick call away!

June 30, 2024

Dealership Rating
Employee Rating

Susanna Yim was the best to work with me in purchasing a 2024 Honda Civic Type R. Went above and beyond on customer service. I will definitely recommend her to anyone that is looking for a new Honda. More

by Alan
Recommend Dealer
Yes
Jul 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the glowing review, Alan! We're happy to hear that Susanna took care of you during your visit with us. Enjoy your next drive in your Civic Type R!

June 26, 2024

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Employee Rating

Excellent service with no games or funny business. Would recommend Susanna to family members and anyone looking for a Honda. If Toyota was smart they would take her from Honda. She elevates the brand More

by Hondata4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and recommendation! We're thrilled to hear you had such a positive experience with Susanna, and we'll make sure to pass along your compliments.

June 21, 2024

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Employee Rating

Susanna was excellent, really helpful, profesional, patient and very honest. She treat us with respect and make us feel confident to make the decision to buy the car. Highly recommend Norm Reeves hond More

by mdstrategy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Susanna and appreciate your recommendation.

June 20, 2024

Dealership Rating
Employee Rating

Great customer service. Friendly saleswoman. Understanding customer needs, patience, willingness, welcoming, informative, caring, knowledgeable, and fair. More

by samon_san
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. We strive to provide exceptional service to all our customers. We look forward to assisting you again in the future!

June 18, 2024

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Employee Rating

Susanna Yim is an excellent Sales Manager. She listens and understanding what you want. That’s why I remember her and went back to see her this past Sunday, June 16th. More

by Mei-Lin Ong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Delgadillo

Jun 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with such excellent service, and we appreciate your continued trust in us.

June 17, 2024

Dealership Rating
Employee Rating

I want to thank Susanna Yim, she made my first car buying experience amazing. She made sure I got the best offer, giving me advice and being patient throughout the process! She is the best at Honda! More

by jacquelinr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Atienzo

Jun 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional car buying experience. Enjoy your new Honda, and we look forward to serving you again in the future!

June 03, 2024

Dealership Rating
Employee Rating

Once again I thank you Susanna! Making everything simple and easy to buy a car. She hears you and gets what you want and gets you the best deal possible! She’s straight up with you More

by Saaida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional car-buying experience. We appreciate your business and look forward to assisting you again in the future!

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