Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 15

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

June 03, 2024

Dealership Rating
Employee Rating

Buying a vehicle can be a very stressful event and over the course of the last few weeks, we found that not all car dealerships are the created equal. My wife and I walked away from several dealerships af More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Balint, Ramzi Maymoun

Jun 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Honda, we're thrilled to hear about your positive experience with Susanna, Peter, and Ramzi! We pride ourselves on transparency and exceptional customer service. We appreciate your business and hope to serve you again in the future.

June 02, 2024

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Employee Rating

Thank you Susanna Yim on the purchase of a brand new Honda civic type r. She was straight forward and nothing was sugar coated. She made the purchase stress free. Will recommend Susanna Yim to all my fr More

by Ericqchang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership, Susanna! We're delighted to hear that your experience was stress-free and straightforward. We appreciate your recommendation and look forward to serving your friends and family in the future. Drive safely!

May 31, 2024

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Employee Rating

A great car buying experience! There is no other Salesperson that would come close to Susanna Yim’s professionalism and efficiency.. More

by msgrm40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! Susanna takes pride in providing top-notch service to our valued customers. We appreciate your feedback and look forward to assisting you in the future.

May 29, 2024

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Susanna was the most easy and friendly salesperson I've ever dealt with at a dealership. She saved me a lot of time because she was honest and there were no games or surprises when it came time to buy. I h More

by ngm_83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Susanna provided you with such a positive and straightforward car-buying experience. We appreciate your recommendation and look forward to serving you again in the future.

May 25, 2024

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Susanna Yim. thank you so much for all of your help. It was actually great experience and you made it easy and awesome. Thanks for all the assist and I look for More

by Hazem Hummus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hossain Ahmed, Mazen Abdeh, Shawn Shahnawaz, Chandika De Silva , It’s absolutely great experience. Thank you so much for everything.

May 29, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a great experience and look forward to assisting you again in the future.

May 23, 2024

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Employee Rating

Thank you Susanna Yim with the purchase of a new 2024 car. Kind and knowledgeable. I appreciate your professionalism and would do business with you again in the future. More

by Honda Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you, Susanna! We're thrilled to hear about your positive experience with us. Looking forward to serving you again in the future!

May 23, 2024

Dealership Rating
Employee Rating

Susanna helped me in my purchase of a brand new Honda and made the experience easy and stress free. She was very transparent, starting with the initial call over the phone before I went in person. I've dealt More

by MrBBQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! Susanna is dedicated to providing a transparent and stress-free experience for all our customers. We appreciate your recommendation and look forward to serving you again in the future.

May 18, 2024

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The experience was was quick, professional, and courteous. We would definitely go back to this location. More

by cindyyystephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

May 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to serving you again in the future!

May 17, 2024

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Employee Rating

The crevice it was pretty good I like it the crevice people there nice people More

by ramonvegerassre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh, Michael Villanueva

May 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled you enjoyed your experience with us. Looking forward to welcoming you back in the future!

May 14, 2024

Dealership Rating
Employee Rating

Susanna was our contact thru the Costco Auto Program. She knows how the program works, so everything went very smoothly. Would highly recommend Susanna for your Honda Car Sales!! More

by judysavon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanvil Spall

May 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Susanna provided you with a smooth experience through the Costco Auto Program. We appreciate your recommendation!

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