Susanna Yim | Page 3

The car buying experience can be difficult and nerve wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Honestly if it wasn’t for her patients with me because I wasn’t sure about what model and trim level I might have purchased elsewhere. I had another sales person snap at me and I didn’t need that additional stress. She went above and beyond communicating and keeping me updated. Also the entire staff at norm reeves Honda Cerritos get and A+ for their professionalism and treating like a valued customer and make the car buying experience so wonderful and stress free. I can see why this dealership has so many potential customers and visitors looking for car.. Ask for Susanna Yim if u want the same experience I had More

Helpful 0

Report | Print

Susanna Yim is an excellent and caring sales person. She got me my dream car and took her time with addressing all of my concerns! She got me my dream car and took her time with addressing all of my concerns! More

Helpful 0

Report | Print

Sales (Susanna) is amazing, finance team is ok. Do better finance team. Thank you very much. Do better finance team. Thank you very much. More

Helpful 0

Report | Print

My wife and I had a great experience narrowing our search for a Honda Pilot. We are happy with our purchase at Norm Reeves Honda Cerritos, thanks to Susanna for taking care of us. She provided us with helpfu for a Honda Pilot. We are happy with our purchase at Norm Reeves Honda Cerritos, thanks to Susanna for taking care of us. She provided us with helpful experience and a smooth, easy decision. More

Helpful 0

Report | Print

Wifey and I went to pick up this beauty yesterday on Super Bowl Sunday! Susanna Yim did a wonder job taking care of us!!! From answering my online inquiry to going over best options for new credit purch Super Bowl Sunday! Susanna Yim did a wonder job taking care of us!!! From answering my online inquiry to going over best options for new credit purchases, we were able to get into a Pilot again after losing our Pilot in a total loss accident in December. Highly recommend Susanna and George Habib!!!! More

Helpful 0

Report | Print

Great customer service! She Answered all the questions we had and made our process smoothly! She Answered all the questions we had and made our process smoothly! More

Helpful 0

Report | Print

We have been coming to this dealership for about 15 years now, and after 5 cars, we still come back because of the excellent service of Susanna Yim. now, and after 5 cars, we still come back because of the excellent service of Susanna Yim. More

Helpful 0

Report | Print

Susanna was extremely helpful when I bought my Honda Hybrid CRV! Went above and beyond to get me the best deal. Will definitely be a loyal customer for Honda. Hybrid CRV! Went above and beyond to get me the best deal. Will definitely be a loyal customer for Honda. More

Helpful 1

Report | Print

Susanna was great! She got our deal done quickly and efficiently. Everything you could want in a sales associate. She got our deal done quickly and efficiently. Everything you could want in a sales associate. More

Helpful 0

Report | Print

Helpful team very informative and straightforward right to the point. Aren't Pushy and supper nice. to the point. Aren't Pushy and supper nice. More

Helpful 0

Report | Print