Susanna Yim | Page 4

Another Fantastic Experience with Susanna! ​This is the third car we've purchased from Susanna at Norm Reeves, and once again, she was absolutely amazing! ​Susanna truly sets the bar for wha ​This is the third car we've purchased from Susanna at Norm Reeves, and once again, she was absolutely amazing! ​Susanna truly sets the bar for what a great car dealer should be. She is incredibly prompt in her communication and action, making the entire process efficient and stress-free. More importantly, she did everything she could to ensure we got a great deal. ​We keep coming back because we trust her completely. If you want a seamless, honest, and successful car-buying experience, you need to see Susanna. She's simply the best! More

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Norm Reeves Honda was a good place to buy a new car they were honest sincere and Susana helped me set up my blue tooth for the car and gave me a basic lesson on the most important functions the car has and were honest sincere and Susana helped me set up my blue tooth for the car and gave me a basic lesson on the most important functions the car has and made it easier to drive off the lot with some knowledge on using the many accessories the car has More

by Jose Serna Verified Customer Verified Customer

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Good service Done Good service and also they have a good stock on the vehicles stock on the vehicles More

by fonso1975 Verified Customer Verified Customer

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Susanna was great! She was very prompt with informative and straight forward answers. A great asset to her organization. I dealt with three other dealerships and seve She was very prompt with informative and straight forward answers. A great asset to her organization. I dealt with three other dealerships and several members of each one of them but Susanna was the only one who was honest and helpful from beginning to end. Highly recommend working with her. More

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Very helpful and straightforward dealer. Transparent pricing, great communication and service. Susanna was helpful in reducing the time I had to spend in the dealership filling out paperwork Transparent pricing, great communication and service. Susanna was helpful in reducing the time I had to spend in the dealership filling out paperwork. More

by ivanepulido24 Verified Customer Verified Customer

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The 1st time I walked in to this dealership to look for a car, the sales person who was showing the cars did not give any information, barely answered my questions and didn’t seem like he wanted to be there car, the sales person who was showing the cars did not give any information, barely answered my questions and didn’t seem like he wanted to be there so I walked away and decided to move on to another dealership. If it wasn’t for the deal I got through Costco, I wouldn’t have come back. Thanks to the deal I met Suzana who was very knowledgeable and great overall. She walked me through everything and even upsold me on another car. The rest of the process was very seamless and smooth. More

by michelleyyyj Verified Customer Verified Customer

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Best customer service dealer I’ve experienced . . took care of my care issues great prices and their fast on returning your vehicle . took care of my care issues great prices and their fast on returning your vehicle More

by Aleks Verified Customer Verified Customer

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Kind and no hassle for dealing price and quick process. And more choices of colors than other dealers. And more choices of colors than other dealers. More

by nathanbaik Verified Customer Verified Customer

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Susanna was so helpful in helping me choose a car! Even though they didn’t have the color I originally wanted she made sure to find something even better! I love my new 2025 Honda Accord Hybrid L Spor Even though they didn’t have the color I originally wanted she made sure to find something even better! I love my new 2025 Honda Accord Hybrid L Sport More

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Susanna was the best ! ! very nice and helpful ☺️ got to drive off with a great car ! ! very nice and helpful ☺️ got to drive off with a great car ! More

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