Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
4.9
957 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

13 yrs, 1 mo

Industry Experience

18 yrs, 1 mo

Languages Spoken

English English

Korean Korean

4.9

957 Reviews

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958 Reviews of Susanna Yim

September 15, 2025

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Employee Rating

Una muy buena experiencia , excelente atención de parte de Susana , diligente , eficaz y una maravilla firmar y salir con nuestro nuevo vehículo . Esmerada de atención de Susana . Felicitaciones y una vez More

by jorgenica11
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

September 11, 2025

Dealership Rating
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Has a large inventory, sales person very profesional, they treat me like a very valuable customer. Easy to do do business. More

by msantiago6
Sales Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

Norm Reeves Honda Superstore Cerritos responded

So glad our lot had what you needed! We aim to make browsing feel like a treasure hunt with friendly, professional guides. Thanks for the shout-out to Susanna. We’ll keep the stock and the smiles coming.

September 02, 2025

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I’ve purchased four vehicles from Cerritos Honda, and three of them have been with Susana. She always makes the car-buying experience easy and stress-free, which is why we keep going back to her. Susana More

by Alfredallie
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ty Trieu

Sep 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Four cars and counting with Susana! Thanks for trusting her time and again to make buying feel easy and calm. We’ll keep saving great options for when you’re ready for number five.

September 02, 2025

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Just purchased my 2025 Honda Pilot Trail Sport from Susanna Yim. It was a quick and easy process and I would be happy to purchase from her again. This is my second pilot and this one is even better the More

by mrsontiveros24
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Sep 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new Trail Sport and welcome to the two-Pilot club! Susanna clearly knows how to keep a repeat customer smiling. Quick, easy, and better than the last one sounds like a perfect upgrade story. Drive it proudly and feel free to tell us all about your road trip adventures when you return.

August 22, 2025

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Susanna was fantastic. I was so grateful to have her as my salesperson. She was very honest about the prices and even went out of the way to recondition the car for us when More

by hanisaac7
Recommend Dealer
Yes
Aug 25, 2025

Norm Reeves Honda Superstore Cerritos responded

Amazing to hear. Susanna will be thrilled you appreciated her honesty and extra steps. Thanks for recommending her!

August 10, 2025

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Best experience with the dealership! Susanna is great! She got me an awesome deal and I’ll be purchase another Honda from her! More

by zoomzoomguy
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Recommend Dealer
Yes
Aug 11, 2025

Norm Reeves Honda Superstore Cerritos responded

Amazing! Thanks for the shout-out. Susanna works hard to make deals feel easy and fair, and we’re so happy it showed. We look forward to your next visit and another great experience.

August 08, 2025

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She is the best… very straight forward, honest and she gets it done right away. Very professional. She deserves a raise… our transaction was super smooth. I will refer more customers to her. Susan, thank More

by Lloyd0119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2025

Norm Reeves Honda Superstore Cerritos responded

Lloyd, thank you for the glowing endorsement. Susanna will be over the moon. We love hearing that our team made everything smooth and honest, and we appreciate you referring friends and family. If there’s ever anything we can do for you, just say the word.

August 02, 2025

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Susanna was very helpful throughout the entire car buying process. She was also transparent about the deal that we wanted and worked tirelessly to make sure both parties were happy with the deal in place. I More

by Michael Hipolito
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Aguilar

Aug 04, 2025

Norm Reeves Honda Superstore Cerritos responded

Michael, your review is gold! Susanna goes the extra mile, so you can drive off feeling confident. We’re honored you noticed her dedication. Thanks for recommending her to every future Honda buyer!

August 01, 2025

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Susanna Yim is awesome! We agreed on the price over the phone. Ran my numbers, she ran her numbers and we matched up when I got to the dealership. Full transparency and kept More

by sraranza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Aguilar

Aug 04, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi, this review is so lovely! Susanna will love hearing that her easygoing style left such a great impression. Thanks for trusting us and for the kind recommendation to future buyers!

July 31, 2025

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Employee Rating

I had a great experience working with Susanna Yim at Norm Reeves Honda Cerritos. From the start, she was professional, clear, and easy to communicate with. She took the time to explain everything without any More

by reolavertu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi there, thanks for the glowing shout-out! Susanna takes pride in honest, upfront communication, and she’s thrilled you felt confident every step of the way. We can’t wait to welcome your loved ones next time!

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