Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos
Refer Me

Susanna Yim | Page 53

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
4.9
854 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they came in for. 😊

Dealership Experience

11 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

Korean Korean

4.9

854 Reviews

Write a Review

854 Reviews of Susanna Yim

January 14, 2019

Dealership Rating
Employee Rating

excellent service , I received very good attention with what I was looking for, I left very satisfied with my purchase thank you very much for everything. More

by Pina.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! Glad our team provided you with excellent service!

January 13, 2019

Dealership Rating
Employee Rating

Exceptional Customer Service Susanna is amazing! I told her what I could afford and she got me the best deal possible. I’m so happy with my new Honda. Thanks again Susanna More

by Clarissashavonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! Glad Susan was able to help you find the best deal! Enjoy your new car!

January 12, 2019

Dealership Rating
Employee Rating

Excellent My service was great car excellent condition thank you very much for making me satisfied with my new smooth car never been happier with a new car More

by Dsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Congratulations on the new car!! So happy our team provided you with excellent service! Enjoy your car!

January 11, 2019

Dealership Rating
Employee Rating

Excellent Susanna-Yim is very good at what she does. She explained everything with the car and in very easy terms. I would recommend her to everyone. More

by Jackontherocks127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Habib

Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the feedback! Happy to hear Susanna was able to provide you with great assistance. Thanks for the review!

January 11, 2019

Dealership Rating
Employee Rating

Susanna is Amazing!! She is so great and welcoming. She makes the whole process easy and painless. She is very professional and great at communicating. So happy with my ex More

by Brandi21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Habib

Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! Thrilled Susanna made your experience easy and painless. Thanks for sharing!

January 07, 2019

Dealership Rating
Employee Rating

Great experience Visited twice here to purchase new car for family use. All crews I met were very friendly and Susanna Yim provided great price with great service. More

by Hyeonlee777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car!! Glad Susanna was able to provide you with great service for an awesome experience. Thanks for being a loyal customer. Looking forward to seeing you again! Enjoy the new ride!

January 07, 2019

Dealership Rating
Employee Rating

Great service from Susanna My wife and I had the pleasure of meeting with Susanna to work out a deal on a pre owned Pilot. Susanna contacted us first through email amd was eager More

by Eddie1070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Aguilar

Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your Pilot! Glad Susanna was able to provide you with great service. Thanks for the great review. Enjoy the new car!!

January 06, 2019

Dealership Rating
Employee Rating

We got a good deal Susanna helped us get a good deal on a used car that had minimal use. She was able to use Korean smoothly to expedite the process and the entire exper More

by Johnjlee96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your positive review for Susanna. Here at Norm Reeves Honda Superstore we value and care about our customers comments. We are committed to providing excellent Customer service even after the sale or service visit. Kevin Harris Customer Relations Manager Norm Reeves Honda Cerritos kharris@normreeves.com 562-345-9100 ext 5454

January 06, 2019

Dealership Rating
Employee Rating

Glad I chose this dealership From my initial email inquiry to the close of the sale, Susanna Yim helped to make the buying process effortless. Susanna was knowledgeable, friendly More

by papmom1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! Glad Susanna was able to make your buying experience effortless! Congratulations on the new car!!

January 06, 2019

Dealership Rating
Employee Rating

Great price. Great deal! We always get the best price here. We have come back every time to get a new car. Thank you for the friendly service. Highly recommended d More

by katheryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your positive review for Susanna. Here at Norm Reeves Honda Superstore we value and care about our customers comments. We are committed to providing excellent Customer service even after the sale or service visit. Kevin Harris Customer Relations Manager Norm Reeves Honda Cerritos kharris@normreeves.com 562-345-9100 ext 5454

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