Susanna Yim | Page 53
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more1,002 Reviews
Write a ReviewDealership Experience
13 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
Korean
1002 Reviews of Susanna Yim
April 28, 2020
I had a great experience here thanks to Susanna! Susanna was very polite and funny. She made the whole experience of leasing a car such an enjoyable one. My wife and I had a great time the whole way Susanna was very polite and funny. She made the whole experience of leasing a car such an enjoyable one. My wife and I had a great time the whole way through and I highly recommend Susanna to anyone looking into buying or leasing a car! Thank you, Susanna! More
March 16, 2020
Susanna is an energetic and great salesperson! She is always available by text and phone. She found ways to help me and my family find best deal for 2020 Odyssey! I will definitely send all my friends always available by text and phone. She found ways to help me and my family find best deal for 2020 Odyssey! I will definitely send all my friends and family to her. More
March 09, 2020
Straight shooting salesperson Susanna was everything what we thought when we first engaged with her on our new car purchase. She was completely forthcoming and none of the pushy s Susanna was everything what we thought when we first engaged with her on our new car purchase. She was completely forthcoming and none of the pushy sales tactics that car salespeople are known for. The contrast couldn't have been starker. We were at two Honda dealerships and was also talking to another dealership over phone. Once we had decided on the car, price was the only deciding factor. The dealerships (in Irvine) wouldn't engage with us on the price conversation in a direct way. They weren't friendly either. Susanna understood that we were an interested buyer and gave a price over phone. We asked for the VIN number over phone and checked the details. Made a 25 mile trek to her dealership, test drove the vehicle, executed on the price that she gave over phone and signed the papers that night. Susanna is the answer to the threats (to brick and mortar dealers) from the internet direct selling models such as Carvana. She is direct and knows what the customer wants. Susanna didn't try to upsell anything. She was friendly as well. I highly recommend her. More
March 07, 2020
Great experience at this dealership with Susanna Yim! Went through Costco auto buying program and the price was unbeatable. The whole process took less than 3 hours. Incredible! Susanna answered every qu Went through Costco auto buying program and the price was unbeatable. The whole process took less than 3 hours. Incredible! Susanna answered every question we had and at no point did we feel pressured. Would definitely recommend her to any future buyers. More
February 29, 2020
I had a wonderful and fast experience purchasing a car with Susanna Yim. She helped me out with all of the questions that i had regarding purchasing a new car. I highly recommend everyone come in to Norm with Susanna Yim. She helped me out with all of the questions that i had regarding purchasing a new car. I highly recommend everyone come in to Norm Reeves Honda of Cerritos to see Susanna Yim she will help you out with anything you will need to buy a new car. More

