Susanna Yim | Page 53

I had a great experience here thanks to Susanna! Susanna was very polite and funny. She made the whole experience of leasing a car such an enjoyable one. My wife and I had a great time the whole way Susanna was very polite and funny. She made the whole experience of leasing a car such an enjoyable one. My wife and I had a great time the whole way through and I highly recommend Susanna to anyone looking into buying or leasing a car! Thank you, Susanna! More

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She is very professional to the point no hassle sales this was the second vehicle I have purchased with her and plan on coming back for an upgrade this was the second vehicle I have purchased with her and plan on coming back for an upgrade More

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Susanna is an energetic and great salesperson! She is always available by text and phone. She found ways to help me and my family find best deal for 2020 Odyssey! I will definitely send all my friends always available by text and phone. She found ways to help me and my family find best deal for 2020 Odyssey! I will definitely send all my friends and family to her. More

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She is awesome! This is the second time we came to her to purchase a new vehicle. She was consistent and friendly. Thank you Susan! purchase a new vehicle. She was consistent and friendly. Thank you Susan! More

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Straight shooting salesperson Susanna was everything what we thought when we first engaged with her on our new car purchase. She was completely forthcoming and none of the pushy s Susanna was everything what we thought when we first engaged with her on our new car purchase. She was completely forthcoming and none of the pushy sales tactics that car salespeople are known for. The contrast couldn't have been starker. We were at two Honda dealerships and was also talking to another dealership over phone. Once we had decided on the car, price was the only deciding factor. The dealerships (in Irvine) wouldn't engage with us on the price conversation in a direct way. They weren't friendly either. Susanna understood that we were an interested buyer and gave a price over phone. We asked for the VIN number over phone and checked the details. Made a 25 mile trek to her dealership, test drove the vehicle, executed on the price that she gave over phone and signed the papers that night. Susanna is the answer to the threats (to brick and mortar dealers) from the internet direct selling models such as Carvana. She is direct and knows what the customer wants. Susanna didn't try to upsell anything. She was friendly as well. I highly recommend her. More

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Great experience at this dealership with Susanna Yim! Went through Costco auto buying program and the price was unbeatable. The whole process took less than 3 hours. Incredible! Susanna answered every qu Went through Costco auto buying program and the price was unbeatable. The whole process took less than 3 hours. Incredible! Susanna answered every question we had and at no point did we feel pressured. Would definitely recommend her to any future buyers. More

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Great sells rep got me a deal i could not refuse and worked well within my limits. Overall excellent and helpful would deal with again worked well within my limits. Overall excellent and helpful would deal with again More

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Susanna Yim guided me very friendly and tried to give the best price. I got the excited experience today. I would like to recommend her to everyone strongly. best price. I got the excited experience today. I would like to recommend her to everyone strongly. More

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I had a wonderful and fast experience purchasing a car with Susanna Yim. She helped me out with all of the questions that i had regarding purchasing a new car. I highly recommend everyone come in to Norm with Susanna Yim. She helped me out with all of the questions that i had regarding purchasing a new car. I highly recommend everyone come in to Norm Reeves Honda of Cerritos to see Susanna Yim she will help you out with anything you will need to buy a new car. More

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Susanna helped my son 2 years ago and needed help getting my husband a car today! Great help and service! She went above and beyond my husband a car today! Great help and service! She went above and beyond More

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