Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos
Refer Me

Susanna Yim | Page 54

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
4.9
847 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they came in for. 😊

Dealership Experience

11 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

Korean Korean

4.9

847 Reviews

Write a Review

847 Reviews of Susanna Yim

December 09, 2018

Dealership Rating
Employee Rating

Excellent Yim is an excellent saleswoman, she helped us find the car we truly wanted. We firsts contacted via email and she always responded super quickly. She More

by Lucecitamia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2018

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your positive review for Susanna Yim. Here at Norm Reeves Honda Superstore we value and care about our customers comments. We are committed to providing excellent Customer service even after the sale or service visit. Kevin Harris Customer Relations Manager Norm Reeves Honda Cerritos kharris@normreeves.com 562-345-9100 ext 5454

December 03, 2018

Dealership Rating
Employee Rating

Very pleased with the entire process. All personnel were extremely courteous and helpful — from security, reception, sales and finance. This dealership was very attractive, organized and c More

by NewLease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Mack, M Tiryaki

Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you and enjoy the new car!

December 02, 2018

Dealership Rating
Employee Rating

Luv my salesperson susana Overall best customer service ....Susana is the best 10 thumbs up luv my new Honda pilot and everyone here Re very patient and friendly very happy More

by Ggreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Happy to hear and thanks for the review!

November 30, 2018

Dealership Rating
Employee Rating

Great experience with the internet manager, Susana Yim. Easy to deal with and they mean what they say. No pressure to buy accessories. Very efficient More

by Shtham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you!

November 26, 2018

Dealership Rating
Employee Rating

Best price and rapid response Offered the best price and accurate inventory. Susanna was accountable and delivered on her promise. It was enjoyable to work with her to get our fami More

by Sshonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you for the review! Enjoy your minivan!

November 24, 2018

Dealership Rating
Employee Rating

Highly Recommend Susanna Susanna quoted me the cheapest price compared to several other dealerships. I told her that I was allergic to car dealerships and I wanted to spend mi More

by TiKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you for the review!

November 21, 2018

Dealership Rating
Employee Rating

Excellent service ! Suzanne handled our transaction with the highest professionalism . Everything that she mentioned over the phone and email match the contract we signed More

by Cat06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you for the review!

November 19, 2018

Dealership Rating
Employee Rating

Best price, quality service Susanna always being so helpful to make the right choice to get the car with great offer that no one can beat! I am so thankful to her sevice! More

by Hyungbin Im
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review!

November 13, 2018

Dealership Rating
Employee Rating

Very satisfied Satisfy with Mrs. Yim work very ethnically and professional . Will definitely come back and recommend to my friends and family . Thank you she’s the b More

by Lala1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you for the review!

November 10, 2018

Dealership Rating
Employee Rating

Honda Accord touring hybrid My first car in usa .Great deals and excellent service .I recommend Susanna for your car She is really good .thank you so much for everything More

by Jahabarali1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review!

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