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Susanna Yim
Susanna Yim | Page 91
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
1,002 Reviews
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more1,002 Reviews
Write a ReviewDealership Experience
13 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
Korean
1002 Reviews of Susanna Yim
November 21, 2016
Great Experience We were looking for a new vehicle Susanna made the process easy. We were just looking but the service we received and the deal on the price. Just made We were looking for a new vehicle Susanna made the process easy. We were just looking but the service we received and the deal on the price. Just made our decision so easy. More
by The Bug
November 20, 2016
Great service and great price Ms. Yim went the extra mile to answer all my questions and was always polite. She offered A very good price and gave me exactly what I requested. Wh Ms. Yim went the extra mile to answer all my questions and was always polite. She offered A very good price and gave me exactly what I requested. When I asked to minimize my time at the dealership she worked mightily the night before to get things ready. No arm-twisting to upsell or shenanigans from either her or the courteous finance fellow. More
by Chattown
November 11, 2016
New Buy! Great service! Susanna had us in and out with the car of our choice in no time. Thank you for being so catering. It was much appreciated. Great service! Susanna had us in and out with the car of our choice in no time. Thank you for being so catering. It was much appreciated. More
by JJ
November 06, 2016
Excellent Customer Service!!! Had such a great experience tonight. Susanna Yim was so friendly, efficient and most importantly knowledgeable about the car we wanted. Will definitel Had such a great experience tonight. Susanna Yim was so friendly, efficient and most importantly knowledgeable about the car we wanted. Will definitely refer my friends to Susanna. We couldn't be happier with the service we received today. More
by destiny13
November 06, 2016
Made buying a car easy. Very helpful and attentive salesperson. We appreciated her patience during the negotiation process. Thanks for answering your emails promptly. Than Very helpful and attentive salesperson. We appreciated her patience during the negotiation process. Thanks for answering your emails promptly. Thanks for being friendly, and pressuring us. More
by Annettecher05
November 04, 2016
Amazing Extremely helpful and knowledgeable with all the products on the lot. She pin pointed my needs and what I was looking for. Thank you a lot!!!! Extremely helpful and knowledgeable with all the products on the lot. She pin pointed my needs and what I was looking for. Thank you a lot!!!! More
by Maggie123
November 02, 2016
Sussana Yim she's the best!!! I try different dealers, this one by far best service and price. Sussana help us a lot!! They don't wais your time line other dealers. I try different dealers, this one by far best service and price. Sussana help us a lot!! They don't wais your time line other dealers. More
by BlancaT
October 22, 2016
A Great Endeavor Getting a car from dealers have always been viewed with dread or disdain. Not with Susana. With her amiable personality and all on the table approac Getting a car from dealers have always been viewed with dread or disdain. Not with Susana. With her amiable personality and all on the table approach, one has no need to have any reservation or apprehension when obtaining a car from her. Its a very pleasant thing to know that someone like Susana will help you out and give you what you want and not the other way around. She would give you the facts as they are and not sugar coat it just for a sale. My next purchase would definitely be from her. More
by MSD
October 20, 2016
Susanna was awesome! We've bought 6 cars from norm reeves in the past and 2 just couple of weeks ago. They are so good that I still remember all the sales people we've had We've bought 6 cars from norm reeves in the past and 2 just couple of weeks ago. They are so good that I still remember all the sales people we've had at norm reeves. We made a mistake of buying 1 car from weir canyon Honda. Honestly they will rob you. Honda norm reeves not only knows how to give you the best deal and get you the car you want they also will make sure you get the best service. Susanna our current sales person was awesome. She gave us best service! I couldn't believe how hard she works. I've got emails from her at midnight letting me know that she's was still working on the price .Also at the time of purchase she was there till 11:30 making sure we got our cars ready to drive. As I was leaving I had an issue with the loud noise of the navigation system. She was willing to work with and go thru the manual to find how to lower the volume. It was so late that I just wanted to go home so I told I'll figure it out. As I was driving home I got call from her that I didn't pick up. Next day I listened to my message from her. It was about how to lower the volume. I couldn't believe it. I still get messages from her asking if I need any help with anything. Not only I highly recommend them I would also advise not to waste your time with any other Honda dealer More
by C.S
