Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 92

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
999 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

999 Reviews

Write a Review

Dealership Experience

13 yrs, 8 mos

Industry Experience

18 yrs, 8 mos

Languages Spoken

English English

Korean Korean

999 Reviews of Susanna Yim

September 22, 2016

Dealership Rating
Employee Rating

Susanna Yim is the best! This is the second new Honda Civic that I have purchased from Norm Reeves Honda Cerritos with Susanna Yim as sales representative. Norm Reeves is the More

by Richard V Cassman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2016

Norm Reeves Honda Superstore Cerritos responded

Great to hear, Richard! Appreciate you sharing the 5-star feedback. Glad you're loving the Civic - on behalf of Susanna and the entire Norm Reeves Honda Superstore Cerritos team, congrats! Here's to many fun miles ahead. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

September 10, 2016

Dealership Rating
Employee Rating

Susana is the best! My new 2016 Honda Civic was totaled months after I purchased it. I really loved my car. I called Norm Reeves Honda and was connected with Susane and s More

by Littlebritt079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adil Khan

Sep 12, 2016

Norm Reeves Honda Superstore Cerritos responded

Love to hear it! Congratulations on the new Civic - here's to many awesome miles ahead. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

September 06, 2016

Dealership Rating
Employee Rating

Honda accord 2017 Newest car on the lot, greatest service of all time. Shes such a wonderful sales manager. Shes alot of help. Shes gives the best deals and the best he More

by Steven Aun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2016

Norm Reeves Honda Superstore Cerritos responded

Glad to hear you're loving the new Accord, Steve! Congrats - you can always count on us. Here's to many fun, smooth miles ahead from the entire Norm Reeves Honda Superstore Cerritos team. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

September 06, 2016

Dealership Rating
Employee Rating

Excellent Great service but long wait everything should be fine at one not separated into different stations. Other than that Susana was awesome I would recomme More

by Mantonii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2016

Norm Reeves Honda Superstore Cerritos responded

Appreciate the 5-star feedback, Mantonii! Thanks for shopping with Susanna and the team. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

September 03, 2016

Dealership Rating
Employee Rating

Friendly. Helpful. The staff at Norm Reeves is friendly and helpful. There are a lot of sales staff who are here to help you make a selection. Susanna Yim is professiona More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2016

Norm Reeves Honda Superstore Cerritos responded

Fantastic to hear, Joe! Appreciate the kind feedback - see you again down the road. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

August 13, 2016

Dealership Rating
Employee Rating

I had a recent deal with Honda through Susana's help. Susana was really efficient in helping us with our deal. Thank you for all the hard work that you put in. I greatly appreciate it. More

by Chex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Habib

August 09, 2016

Dealership Rating
Employee Rating

I got a new car and made a new friend Susanna Yim provides great service and the best deal around compared to multiple other dealers I will definitely come see her when time is up for a n More

by CarlosZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spall, Tanur

July 31, 2016

Dealership Rating
Employee Rating

Great experience with Susanna! Susanna helped me lease my first car and my experience was great! She was very nice, helpful, and patient with the process. So excited to drive my new More

by Samantha10
Recommend Dealer
Yes

July 30, 2016

Dealership Rating
Employee Rating

Amazing dealership and helpful staff I have bought new cars since I learned to drive as a teenager and now I'm in my mid 30's and I have never been so happy to work with Susanna yim and b More

by sonny310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 29, 2016

Dealership Rating
Employee Rating

WILL COME BACK!!!!!! Susanna was awesome!!!!!!!!! This is the third time I deal with this store. Usually when you go to a dealership you feel like cheated, but I didn't fe More

by AK Fateh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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