Dealer Reviews
Cars for Sale
Dealer Log In
Susanna Yim
Susanna Yim | Page 94
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
1,002 Reviews
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more1,002 Reviews
Write a ReviewDealership Experience
13 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
Korean
1002 Reviews of Susanna Yim
July 05, 2016
Thank you Susanna Yim We had a fantastic experience with Susanna Yim Sales Manager.Just bought my very first new car here! I bought a 2016 HONDA Accord EX. She helped me We had a fantastic experience with Susanna Yim Sales Manager.Just bought my very first new car here! I bought a 2016 HONDA Accord EX. She helped me in every step from financing and appropriate insurance company with the best rate. I got an excellent deal for the Car. Thank you Susanna Yim and NormReeves Honda More
by santhosh
June 27, 2016
Exellent experience! I definitely recommend Susanna Yim, she made my experience so much easier. She answered all my questions, was friendly and professional. Most importan I definitely recommend Susanna Yim, she made my experience so much easier. She answered all my questions, was friendly and professional. Most importantly hassle free! Great job, once again thank you! Love my Accord! More
by happycarmvega
June 06, 2016
Thank you, Susanna Yim! Susanna Yim is the best when it comes to customer service. My recent experience with Norm Reeves Honda of Cerritos was great and Susanna Yim made tha Susanna Yim is the best when it comes to customer service. My recent experience with Norm Reeves Honda of Cerritos was great and Susanna Yim made that possible. More
by Very Satisfied Client from Burbank, CA
June 04, 2016
Wonderful Experience I bought my first car from this dealership in May. Suzanna was very helpful throughout the whole process. Her customer service is great! I highly reco I bought my first car from this dealership in May. Suzanna was very helpful throughout the whole process. Her customer service is great! I highly recommend her to anyone looking to buy a car. More
by teatime
May 13, 2016
3rd trophy for 2016?! Susanna is very patient and knowledgeable. She tries her best to take care of her customers. We were with her for almost four hours and she was OK wit Susanna is very patient and knowledgeable. She tries her best to take care of her customers. We were with her for almost four hours and she was OK with it! More
by My Cun
Other Employees Tagged: Edward
May 06, 2016
Good experiences Hassle free. Will go back for my third Honda. Friendly service. Room for improvement. Learning experience. Good leadership by Susan. No complaint . Al Hassle free. Will go back for my third Honda. Friendly service. Room for improvement. Learning experience. Good leadership by Susan. No complaint . Also going to recommend More
by Hkhan
Other Employees Tagged: Brett Gringhaus, Adil Khan, Octavia and Mike (service manager)
April 17, 2016
Best purchase experience ever Susanna Yim was great, she went out of her way to get us the exact car we were looking for at the best price. I shopped many other dealers before Norm Susanna Yim was great, she went out of her way to get us the exact car we were looking for at the best price. I shopped many other dealers before Norm Reeves Honda, but after talking to Susanna and the fact that she delivered on everything she said the choice was clear. I remember the days spending 6 hours in a dealership to get a car. It was so frustrating the games and waiting game, this experience was far from it. We were done in 2 hours and no pressure to buy anything that we did not want. More
by Walter
April 15, 2016
Susanna Yim for the win These days, in a world where a customer has access to Internet transparency on car pricing, a car sales person has to be a cut above to stay on top. These days, in a world where a customer has access to Internet transparency on car pricing, a car sales person has to be a cut above to stay on top. Susanna Yim deserves her plaudits because she simply gives the best price with zero nonsense and she hustles faster than anyone else. Sorry everybody else, but the reason Susanna got my business and others didn't is because she understands customers don't want to come in and waste their time chitty chatting all day to get a deal. We texted and she was very responsive (another thing that most other salespeople don't do and should- texting is the way to go) and gave her best price in writing and I went over and bought the car and drove it home. 5 stars. More
by Mpg
April 14, 2016
The best services Hi susanna yim Thanks so much for help me get my third Honda accord from you i want everyone to know how much i really appreciated your knowledge , s Hi susanna yim Thanks so much for help me get my third Honda accord from you i want everyone to know how much i really appreciated your knowledge , skills ... I referral you lots of my friends and family, thank you again for always give me the best prices you make everything seem so easy and fast ... That what i like most about you Yim ... More
by Mike Nguyen
March 04, 2016
Best experience I had Susanna is the best sales manager. She was very professional, kind, patient, respectful, and assisted each step. I recommend asking for Susanna if you Susanna is the best sales manager. She was very professional, kind, patient, respectful, and assisted each step. I recommend asking for Susanna if you're in the market to purchase/lease a brand new vehicle or pre-owned. If you have questions or concerns shes always around to assist you. Her customer service is excellent because she will make sure you're satisfied. More
by LaingChao
