Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 95

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
999 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

999 Reviews

Write a Review

Dealership Experience

13 yrs, 8 mos

Industry Experience

18 yrs, 8 mos

Languages Spoken

English English

Korean Korean

999 Reviews of Susanna Yim

January 16, 2016

Dealership Rating
Employee Rating

Great customer service and great deal!! Thank you Certitos Honda for not letting us leave until we got the deal we wanted!! Suzanne, Tony, Dan, to Ramzie- you were all so kind and helpful!! More

by HappyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Packeer, Dan Stonescu, Ramzie

Jan 16, 2016

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! We are pleased to hear Suzanne, Tony, Dan, and Ramzie did a great job in assisting you in your purchase. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. If there is anything else we can do for you please don't hesitate to give us a call! We look forward to seeing you again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 12, 2016

Dealership Rating

Efficient friendly service Susanna was extremely helpful and made buying a car easy. She was eager to not take any more time than necessary and worked hard to get us in and out, More

by Jumecroc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and efficient, and we believe that's how every car buying experience should be. It is fantastic to know that Susanna was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 10, 2016

Dealership Rating

Thankyou for all your help and good service. Will suggest friends there and recommend you.If you want the best deal, go to Susanna yim she helped out 100s of More

by Bob 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Susanna and our team were helpful during your visit. Thank you for your recommendations and we hope you are enjoying your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 10, 2016

Dealership Rating
Employee Rating

GOT NORDSTROM EXP. WITH MY PURCHASE AT NORM REEVES HONDA ! Hello! I was very happy with my 2016 CR-V purchase from NRH...What a BLESSING! I received the very warm and friendly welcome from the sale rep. ( M More

by johnny3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Susanna was there to provide you with knowledgeable, helpful, and such an exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 03, 2016

Dealership Rating

Honda 2016 CRV I want to thank Susana Yim who had provided excellent sale services to me and my relatives for last 7 years. This 01/01/2016, I contacted her to buy 2 More

by fsaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the great review of your experience at our dealership and especially with Susanna. All of the employees appreciate your loyalty to Norm Reeves Honda Superstore Cerritos. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Susanna or myself. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 19, 2015

Dealership Rating

I couldn't make a deal lower even just $1 dollar. Dear Susanna, Thanks you so much for your help to purchase the a new car 2016 Honda Odyssey minivan. After received a quote of a new car 2016 Honda More

by notoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Dec 21, 2015

Norm Reeves Honda Superstore Cerritos responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Susanna was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 14, 2015

Dealership Rating

Love it Love my new honda! Susanna made me feel so at peace. She was amazing !! Her knowledge and patience was much appreciated , first time buyer and it was More

by Hrosenbusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Susanna was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 04, 2015

Dealership Rating
Employee Rating

Excellent Sales Person Susanna Yim helped me with my first New Car purchase. She was very friendly and made it stress free and was very helpful. would recommend to friends a More

by jkim7229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2015

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! We are pleased to hear Susanna did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 03, 2015

Dealership Rating

Excellent Customer Service. Great Sales person. Excellent place to buy cars from. Special thank to Susanna Yim for her assistance in getting paperwork done on time and great price quote for the desi More

by Bunyod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it's important we do everything in our power to ensure they drive away happy customers! It does not surprise us that it was a smooth process for you with Susanna and Avery; it is just an example of why they are such great assets to our team. We will make sure they hear of your kind words. Please let us know how we may be able to help next! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 02, 2015

Dealership Rating

Best deal ever . It was refreshing to find such a great person and sales . Getting a great deal is one thing but accomplishing that without a sour stomach is quite ano More

by sammy
Recommend Dealer
Yes
Nov 05, 2015

Norm Reeves Honda Superstore Cerritos responded

Jack, thank you for stopping by to leave this incredible review. Our team always strives to gain 100% customer satisfaction, and it is always rewarding to hear that we have succeeded at this. We will share your comments with Susanna and the rest of our team and if there is anything more that we can do please come back and see us again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

...
95
...

Dealership Inventory (645 Vehicles)

new 2026 Honda HR-V car, priced at $31,350
2026 Honda HR-V
new
Blue exterior
CVT
All-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $37,145
2026 Honda Accord Hybrid
new
White exterior
Unknown
Front-wheel Drive
new 2026 Honda Ridgeline car, priced at $45,345
2026 Honda Ridgeline
new
Gray exterior
Unknown
All-wheel Drive
new 2026 Honda Accord car, priced at $29,590
2026 Honda Accord
new
Silver exterior
CVT
Front-wheel Drive
new 2026 Honda Accord car, priced at $31,890
2026 Honda Accord
new
Gray exterior
CVT
Front-wheel Drive
new 2026 Honda Accord car, priced at $32,345
2026 Honda Accord
new
White exterior
CVT
Front-wheel Drive