Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 95

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

February 16, 2016

Dealership Rating

She doin great I worked with her from 2011 and my brother in law recommend her to me then I recommend her to everyone because she do in great job Thanks suzana More

by Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2016

Norm Reeves Honda Superstore Cerritos responded

First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Susanna’s sales excellence is always consistent and I’m glad that your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook for exclusive deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 09, 2016

Dealership Rating
Employee Rating

10/10 would recommend to a friend It's been over a year since i bought my car from Susanna Yim and she continues to provide me with routine follow ups to see if i need anything. She's More

by Philipsuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2016

Norm Reeves Honda Superstore Cerritos responded

Philip, we are truly grateful for this awesome review! We are thrilled that Susanna was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. She’s wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 16, 2016

Dealership Rating

Thank to Suzzana Yim Buying new Honda Civic 2015 at Norm Revees Cerritos is as easy as buying bicycle. Suzzana Yim is such a big help. In less than 2 hours I bring a new More

by BGA1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2016

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear of your great experience and your positive review means a lot to us. Congratulations on your new Honda Civic 2015! We appreciate your feedback and are happy to hear that Suzzana was able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and efficient as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 16, 2016

Dealership Rating
Employee Rating

Great customer service and great deal!! Thank you Certitos Honda for not letting us leave until we got the deal we wanted!! Suzanne, Tony, Dan, to Ramzie- you were all so kind and helpful!! More

by HappyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Packeer, Dan Stonescu, Ramzie

Jan 16, 2016

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! We are pleased to hear Suzanne, Tony, Dan, and Ramzie did a great job in assisting you in your purchase. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. If there is anything else we can do for you please don't hesitate to give us a call! We look forward to seeing you again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 12, 2016

Dealership Rating

Efficient friendly service Susanna was extremely helpful and made buying a car easy. She was eager to not take any more time than necessary and worked hard to get us in and out, More

by Jumecroc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and efficient, and we believe that's how every car buying experience should be. It is fantastic to know that Susanna was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 10, 2016

Dealership Rating

Thankyou for all your help and good service. Will suggest friends there and recommend you.If you want the best deal, go to Susanna yim she helped out 100s of More

by Bob 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Susanna and our team were helpful during your visit. Thank you for your recommendations and we hope you are enjoying your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 10, 2016

Dealership Rating
Employee Rating

GOT NORDSTROM EXP. WITH MY PURCHASE AT NORM REEVES HONDA ! Hello! I was very happy with my 2016 CR-V purchase from NRH...What a BLESSING! I received the very warm and friendly welcome from the sale rep. ( M More

by johnny3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Susanna was there to provide you with knowledgeable, helpful, and such an exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 03, 2016

Dealership Rating

Honda 2016 CRV I want to thank Susana Yim who had provided excellent sale services to me and my relatives for last 7 years. This 01/01/2016, I contacted her to buy 2 More

by fsaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the great review of your experience at our dealership and especially with Susanna. All of the employees appreciate your loyalty to Norm Reeves Honda Superstore Cerritos. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Susanna or myself. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 19, 2015

Dealership Rating

I couldn't make a deal lower even just $1 dollar. Dear Susanna, Thanks you so much for your help to purchase the a new car 2016 Honda Odyssey minivan. After received a quote of a new car 2016 Honda More

by notoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Dec 21, 2015

Norm Reeves Honda Superstore Cerritos responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Susanna was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 14, 2015

Dealership Rating

Love it Love my new honda! Susanna made me feel so at peace. She was amazing !! Her knowledge and patience was much appreciated , first time buyer and it was More

by Hrosenbusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Susanna was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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