Susanna Yim | Page 97
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more1,002 Reviews
Write a ReviewDealership Experience
13 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
Korean
1002 Reviews of Susanna Yim
May 19, 2015
Great experience! ! I got my new car yesterday! ! I like this dealer in many ways: quiet, clean, friendly people. The best part: I was helped by Sussana Y i m. She mad I got my new car yesterday! ! I like this dealer in many ways: quiet, clean, friendly people. The best part: I was helped by Sussana Y i m. She made the process pleasant. Answers all my questions, explaining in a clear way every step of the process. Ask to be assisted for her, you won't be disappointed! ! Thank you Sussana, you rock! ! Forgot to mention that she was always there for me every time I email her answering all my questions about the car I was dreaming to get. Not dreaming anymore, I'm driving it now. Thanks again Sussana Y i m! ! More
April 14, 2015
Susanna Yim is the best! I needed a car. I wanted a minivan. My sister got her new car with Susanna Yim and highly recommended her. After only a few calls Susanna told me I needed a car. I wanted a minivan. My sister got her new car with Susanna Yim and highly recommended her. After only a few calls Susanna told me to come in. I was very impressed with how hard she worked on my behalf. I am happy to say that I drove off in a brand new 2015 Honda Odyssey! We have one more sister who's only gonna work with Susanna for her new car. We are now a Honda family. Thank you so much Susanna for all your hard work! More
April 01, 2015
Great experience!!! Very helpful & got us into something we have been wanting for sometime now.. Payment is where we can afford it & best part is that it's a 2015 brand n Very helpful & got us into something we have been wanting for sometime now.. Payment is where we can afford it & best part is that it's a 2015 brand new which I wasn't expecting. Thank you I would highly recommend Susanna More
March 18, 2015
Experience with the sale rep Susanna was friendly and professional. She made my buying experience a good one. I would recommend everybody to try out Norm Reeves Honda. Keep up the Susanna was friendly and professional. She made my buying experience a good one. I would recommend everybody to try out Norm Reeves Honda. Keep up the good work. More
February 07, 2015
Awesome service Susanna Yim who got me a great deal and was just really awesome to work with her. She is super helpful and professional. Only look for Susanna if you Susanna Yim who got me a great deal and was just really awesome to work with her. She is super helpful and professional. Only look for Susanna if you go to Norm Reeves Cerritos. Thank you, Susanna for my new 2015 Honda Fit More
January 04, 2015
It's awesome dealership in USA I am very happy that my sister gets her Honda Accord Sport from this dealership. We get a good deal from Susanna Yim. She is Internet Sales Manager. S I am very happy that my sister gets her Honda Accord Sport from this dealership. We get a good deal from Susanna Yim. She is Internet Sales Manager. She is really helpful and takes a good care of customer. Thanks for being a great services. More
November 23, 2014
new 2014 Honda Accord Many reasons why I'm writing this. when I bought my car Susanna Yim made it very easy for me. I live 250 miles away and i had a trade and she gave a Many reasons why I'm writing this. when I bought my car Susanna Yim made it very easy for me. I live 250 miles away and i had a trade and she gave a deal first and went back and added more money for my trade in, she even gave me that value without even seeing the car which it meant a lot to me because she trusted me, not like other dealer's that always say they can't give you a deal because they have to see the car before they make a deal on it. Susanna even emailed me on my birthday wich was really unexpected and stayed after close to seal the deal. She could of just left it to someone else, but she did it her self. I just bought another car and never got a call or email about how I like the car. I would defenetly buy another Honda here again......very friendly staff and fast.. thanks... More
September 16, 2014
Outstanding service Susanna Yim was very helpful and informative. She was able to answer all my questions and provided me with a great price of the car. I would definitel Susanna Yim was very helpful and informative. She was able to answer all my questions and provided me with a great price of the car. I would definitely come back and refer friends and family to Susanna Yim. More
August 28, 2014
my new car in years I went online and did my part and answer all the Question needed to see if I could get a new car . the next day susanna yim call me to inform me that I went online and did my part and answer all the Question needed to see if I could get a new car . the next day susanna yim call me to inform me that it look real good to get a new car, long story short I made a appt. , and was like a dream she got me into a new car in and out in about 4 hours I could not belive it. she was the best so kind alway smileing and making me feel good about my new purshase.,and making a very very stress less day wow... and need to put out a shout out to the Finance dept too. wow cant remenber the mans name but it was like butter and a hot knife it went so smooth. More
Other Employees Tagged: averiy ? in Finance
June 06, 2014
Stress free Susanna sent me a very good quote on a 2014 Honda Accord. I contacted her about my interest in the car. We set a time to meet. When I arrived the car Susanna sent me a very good quote on a 2014 Honda Accord. I contacted her about my interest in the car. We set a time to meet. When I arrived the car was washed and ready for a test drive. She was professional, honest, and efficient. When she said no extras would be added on, she meant it. Once I was done with the financing dept. she even set my phone up to work with the car's blue tooth! Susanna goes above and beyond customer service. I must say she is the first dealer who has ever called me a few days later to see how the car's doing and/or to see if I had any questions. Thoroughly impressed! More

