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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
505 Reviews
4.6

505 Reviews

Write a Review

505 Reviews of Susie Hatheway

September 10, 2025

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Employee Rating

Straight talk and excellent repair and service. Always a great auto and truck selection to choose from. More

by SPIRITLAND12
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Sep 10, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you appreciate our straightforward approach and excellent service at Mandal Buick GMC. Our team is always here to provide a great selection of autos and trucks for you. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 10, 2025

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Susie did very well within the parameters she could control in trying to find a solution. Unfortunately, Mandal/GM aren’t willing to spend the money to fix a known transmission defect. We played this g More

by BROOKSQ
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Recommend Dealer
No
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Sep 10, 2025

Mandal Buick GMC responded

Thank you for sharing your experience, Brooks. We appreciate your feedback regarding the transmission issue you've encountered. Our team understands how frustrating this situation can be, especially after multiple visits. Please feel free to reach out to us directly at Mandal Buick GMC so we can further address your concerns. Your satisfaction is important to us, and we are here to help. Sincerely, the Team at Mandal Buick GMC

September 07, 2025

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Appreciate the quick response and turnaround (next day). However, main issue was having tires replaced (unanticipated), and post-replacement all FOUR wheels have scuff damage along the edges, which I do not More

by davin.rieke
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Workmanship
Service Time
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Recommend Dealer
No
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Sep 10, 2025

Mandal Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 06, 2025

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An amazing team! They took care of my Father before his passing a few months ago. That where I’ve continued with ya’ll . Thank you and appreciate ya’ll. Thank you fo More

by TNINKSLNGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Sep 06, 2025

Mandal Buick GMC responded

Thank you so much for your heartfelt review! We're honored to have been able to support your father and are grateful for your continued trust in Mandal Buick GMC over the years. Your appreciation means a lot to our team. We look forward to serving you again. Sincerely, the Team at Mandal Buick GMC

September 03, 2025

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I am really satisfied with the level of service that was rendered this time as well as every time the service writer was great and the technician was terrific again thank you for living up to who I expect y More

by jplaffiette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Sep 03, 2025

Mandal Buick GMC responded

Thank you so much for your wonderful review, JP! We are thrilled to know that you are consistently satisfied with the service at Mandal Buick GMC. It's great to hear that our service writer and technician met your expectations. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

August 27, 2025

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Awesome service! Very friendly environment and very attentive. They make getting your car checked enjoyable. More

by lizco20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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Aug 27, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience at Mandal Buick GMC. Our team works hard to create a friendly and attentive environment, and we're glad you found it enjoyable. We look forward to seeing you again for your next service visit! Sincerely, the Team at Mandal Buick GMC

August 17, 2025

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It was a great experience. Very easy and they were very kind. Will be returning. More

by hutchinson3006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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Aug 17, 2025

Mandal Buick GMC responded

Thank you for your feedback! We are happy to hear you had a great experience at Mandal Buick GMC and found our team to be kind and helpful. We look forward to welcoming you back for your next visit. Sincerely, the Team at Mandal Buick GMC

August 14, 2025

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Employee Rating

I am very satisfaied with the service, the attention was wondrful, definetly i come back More

by Jesuscaballero14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Aug 15, 2025

Mandal Buick GMC responded

Thank you for your kind words, Jesus! We appreciate your feedback and are thrilled to hear that you were satisfied with the service at Mandal Buick GMC. We look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

August 06, 2025

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Employee Rating

Excellent customer service, and great hospitality when getting vehicle serviced. Mechanics were on point with recommendations and maintenance More

by danzander22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Mandal Buick GMC responded

Thank you for your review, Dan! We appreciate your feedback about the excellent customer service and hospitality at Mandal Buick GMC. It's great to hear that our mechanics provided you with helpful recommendations during your vehicle service. We look forward to welcoming you back for your next visit. Sincerely, the Team at Mandal Buick GMC

August 01, 2025

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Employee Rating

One of the best service departments on the coast and has been for years. Thanks More

by english_charlie
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Service Time
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Recommend Dealer
Yes
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Aug 02, 2025

Mandal Buick GMC responded

Thank you for your kind words, Charlie! We truly appreciate your feedback about our service department at Mandal Buick GMC. It's wonderful to hear that you've had a great experience with us over the years. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

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