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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
656 Reviews
4.6

656 Reviews

Write a Review

656 Reviews of Susie Hatheway

October 14, 2026

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Employee Rating

Service tech showed up at my home, performed the service on my new truck, very clean job, no issues, perfect!! More

by bigotire1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Oct 14, 2026

Mandal Buick GMC responded

Thank you for taking the time to leave us such a wonderful review! We’re glad to hear that our service tech performed a clean and perfect job on your new truck. Your satisfaction is our priority at Mandal Buick GMC, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

October 13, 2026

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Employee Rating

Mobile service came to my driveway and completed a recall on my silverado. Excellent service by the mechanic. More

by WNELSON5200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Print
Oct 13, 2026

Mandal Buick GMC responded

Grateful for you sharing this lovely experience with us, Nelson! We're happy to hear about your positive experience with our mobile service and the excellent service provided on your Chevrolet Silverado. Your satisfaction means a lot to us at Mandal Buick GMC. We hope to assist you again in the future! Sincerely, the Team at Mandal Buick GMC

October 06, 2026

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Please do email me again I do not even old a Chevy so please quick sending me emails More

by tanajones719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins

Print
Oct 06, 2026

Mandal Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the emails you’ve been receiving. If you could reach out to us directly at Mandal Buick GMC, we would be happy to assist you in resolving this issue. Your experience is important to us, and we appreciate you bringing it to our attention. Sincerely, the Team at Mandal Buick GMC

October 04, 2026

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Employee Rating

Same as on previous page. Jamie in service was very polite and professional and got the motor for my siding step replaced More

by MARYANNH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

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Oct 05, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Mary Ann! We are thrilled to hear that Jamie provided you with polite and professional service while replacing the motor for your siding step. At Mandal Buick GMC, we strive to ensure every customer has a great experience. We look forward to seeing you again for any future needs! Sincerely, the Team at Mandal Buick GMC

September 29, 2026

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Absolutely great service, was in and out fast, even gave us a ride somewhere to kill time, our service tech was awesome, unfortunately forgot his name. More

by gusb99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Print
Sep 29, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Mandal Buick GMC. It’s fantastic that our service team was able to assist you promptly and provide you with a ride to make your wait more comfortable. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

September 21, 2026

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Employee Rating

Amazing service. Been using them for about 2 years now and they do not disappoint More

by cj.hatfield135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Annette Coleman, David Kelly, Jamie Meakins

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Sep 21, 2026

Mandal Buick GMC responded

Thank you for your kind words, CJ! We truly appreciate your continued trust in us over the past two years. It’s wonderful to hear that our service has consistently met your expectations. We look forward to serving you again in the future at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

September 21, 2026

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Employee Rating

It's always a very easy process. I get all my routine maintenance done here. More

by pstephenfoster
Recommend Dealer
Yes
Print
Sep 21, 2026

Mandal Buick GMC responded

Thank you for your positive review, Stephen! We are glad to hear that you find the process easy and that you choose Mandal Buick GMC for your routine maintenance. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 19, 2026

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Employee Rating

The team did a fantastic job of diagnosing and repairing the initial issue (batteries) and then determining that the On Star module had failed. Currently awaiting the arrival of the replacement module. More

by andrewcain1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 20, 2026

Mandal Buick GMC responded

Thank you for your kind words, Andrew! We appreciate your feedback and are glad to hear that our team at Mandal Buick GMC was able to diagnose and repair the initial issue effectively. We look forward to getting your OnStar module replaced and ensuring everything is working perfectly. Please don’t hesitate to reach out if you need any further assistance. Safe travels! Sincerely, the Team at Mandal Buick GMC

September 17, 2026

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Employee Rating

Everyone was very professional and helpful. We had no appointment as work has us with limited time to get service and the accommodation of Susie and the rest of the service people involved wa More

by digitaldebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 18, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Mandal Buick GMC to be professional and helpful, especially Susie and the service staff. We understand how valuable your time is, and we’re glad we could accommodate you. Our team looks forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

September 13, 2026

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Employee Rating

They are always very friendly and polite. They make sure the issue is taken care of and get you on your way as soon as they can! I highly recommend Mandel for all your service needs! More

by Turnertl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 14, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Mandal Buick GMC to be friendly and polite in addressing your service needs. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, the Team at Mandal Buick GMC

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