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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
522 Reviews
4.6

522 Reviews

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522 Reviews of Susie Hatheway

November 03, 2025

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Employee Rating

Service of the vehicle was good. Vehicle was returned back to me with a check engine light on, had to return the next day to find out the radiator hose was needing to be replaced. De More

by andrewgurley0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly , Matthew Borecki

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Nov 04, 2025

Mandal Buick GMC responded

Thank you for your feedback, Andrew! We're glad to hear that the service for your vehicle was good and that we were able to provide you with a loaner during the repair process. We appreciate your understanding regarding the check engine light issue and the radiator hose replacement. Your experience is important to us, and we hope to see you again at Mandal Buick GMC. If you have any further concerns, please feel free to reach out. Sincerely, the Team at Mandal Buick GMC

November 02, 2025

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My experience was great. Susie was knowledgeable and friendly as always. The service is what brings you to Mandal, but the experience is what brings you back. 10/10. More

by T.WORTH09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Mandal Buick GMC responded

Thank you for your review! We're glad to hear that your experience at Mandal Buick GMC was great and that Susie's knowledge and friendliness made a positive impact. We appreciate your feedback about our service and look forward to welcoming you back for your next visit. Sincerely, the Team at Mandal Buick GMC

November 01, 2025

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Great service team at Mandal GMC! Very knowledgeable about parts and my truck and speedy service!! More

by JHOWELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Nov 01, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service team at Mandal Buick GMC. Our knowledgeable staff is always here to help, and we’re glad you appreciated their expertise and speedy service for your truck. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

October 31, 2025

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Very good buying experience. All those I dealt with were friendly and knowledgeable and answered all of my questions More

by BAYOUJM3125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Blake Nitz, Stephanie Woods

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Nov 01, 2025

Mandal Buick GMC responded

Thank you for your feedback! We’re happy to hear you had a very good buying experience at Mandal Buick GMC. Our team takes pride in being friendly and knowledgeable, and it’s great to know they were able to assist you effectively. We appreciate your support and look forward to seeing you again soon. Sincerely, the Team at Mandal Buick GMC

October 26, 2025

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Employee Rating

Could not ask for a better service representative. Susie Hatheway takes great care of me. More

by MSMUDDAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Woods

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Oct 27, 2025

Mandal Buick GMC responded

Thank you for the wonderful review! We’re happy to hear that Susie provided you with exceptional service. At Mandal Buick GMC, we strive to take great care of our customers, and it's rewarding to know that we succeeded with you. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

October 24, 2025

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The service provided was fine but after the service y’all contacted us for this service an excessive amount of times. I do not care to complete this every time I come in for a service. More

by toriecclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Oct 24, 2025

Mandal Buick GMC responded

Thank you for sharing your feedback with us, Torie. We appreciate your thoughts on the service provided at Mandal Buick GMC. We understand your concerns regarding the follow-up communications after your visits. Your input is valuable, and we will take it into consideration as we strive to improve our customer experience. If you have any further questions or concerns, please feel free to reach out to us directly. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

October 23, 2025

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Service was very good; staff were very friendly and available to answer any and all questions. More

by hwheeler.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Mandal Buick GMC responded

Thank you for your kind words about your experience at Mandal Buick GMC! We're thrilled to hear that you found our staff friendly and helpful. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

October 17, 2025

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Employee Rating

Mrs. Susie is awesome and she is available and willing to help me with what my truck needs More

by MATT@MACSCOASTAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Mandal Buick GMC responded

Thank you for your wonderful review, Matt! We’re thrilled to hear that Susie provided you with excellent service at Mandal Buick GMC. It's great to know she was able to assist you with your truck's needs. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

October 11, 2025

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Employee Rating

Nice and professional service dept staff. Kept me informed throughout the process. I have always had a good experience at Mandal. More

by kevinwhendry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Oct 11, 2025

Mandal Buick GMC responded

Thank you for your feedback, Kevin! We are happy to hear you had a positive experience with our service department at Mandal Buick GMC. Keeping our customers informed is important to us, and we appreciate your continued trust in our team. We look forward to serving you again in the future. Sincerely, the Team at Mandal Buick GMC

October 08, 2025

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Great experience, the process from start to finish was seamless. We will be back for our next purchase. More

by KEVINPIETZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Regueira, Patrick McGee, Tony Vertudazo, Lee Mayfield, David Davis, Annette Coleman, Kira Miller, Blake Nitz, Jamie Meakins

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Oct 08, 2025

Mandal Buick GMC responded

Thank you for your wonderful feedback, Kevin! We’re thrilled to hear that you had a seamless experience with us at Mandal Buick GMC. We look forward to welcoming you back for your next purchase! Sincerely, the Team at Mandal Buick GMC

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