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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
647 Reviews
4.6

647 Reviews

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647 Reviews of Susie Hatheway

September 13, 2026

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Employee Rating

They are always very friendly and polite. They make sure the issue is taken care of and get you on your way as soon as they can! I highly recommend Mandel for all your service needs! More

by Turnertl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Mandal Buick GMC to be friendly and polite in addressing your service needs. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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Employee Rating

The new notification of needed service needs to be more clear. I authorized service for the first line item but did not realize there was more line items to approve. More

by dhlea154
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

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Sep 10, 2026

Mandal Buick GMC responded

Thank you for your feedback regarding the service notification process. We appreciate your insights and understand the importance of clear communication. Your experience is valuable to us, and we will work towards improving our notifications to ensure they are more straightforward. If you have any further concerns or suggestions, please feel free to reach out to us at Mandal Buick GMC directly. We look forward to assisting you again. Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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Best GM Service Center in the south. I would recommend them to anyone I know. More

by catfishgrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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Sep 10, 2026

Mandal Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about Mandal Buick GMC and are thrilled to hear that you consider us the best GM service center in the south. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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I was very pleased with the new mobile system, with them coming to your house to do your oil change and tire rotation. More

by Mpayton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 10, 2026

Mandal Buick GMC responded

Thank you for your feedback! We’re glad to hear you were pleased with our new mobile service for oil changes and tire rotations. At Mandal Buick GMC, we strive to make vehicle maintenance as convenient as possible for our customers. We appreciate your support and hope to assist you again in the future! Sincerely, the Team at Mandal Buick GMC

September 09, 2026

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Employee Rating

Really Quick appointment. Fast oil change, tire rotation and balance service. Great and attentive staff. More

by WRENCHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 09, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a quick appointment and experienced efficient service at Mandal Buick GMC. Our team takes pride in being attentive and providing quality care. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

September 07, 2026

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Very knowledgeable help me with my problem, understood what the problem was. I think it was a fair price and the confidence in the work is what I was really looking forward to. More

by FREAK9100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Sep 07, 2026

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you found our team at Mandal Buick GMC knowledgeable and that we could assist you with your problem. Providing fair pricing and building confidence in our work is always our goal. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

September 06, 2026

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Excellent service after the sale! Everyone at Mandal takes great care of us. Service is always top notch, staff is courteous and caring. Special thanks to Susie for taking such great More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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Sep 06, 2026

Mandal Buick GMC responded

Thank you for your fantastic review, JD! We’re thrilled to hear that you received excellent service after your sale and that our team, especially Susie, was able to take great care of you. At Mandal Buick GMC, we strive to provide top-notch service to all our customers. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 05, 2026

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Employee Rating

This family was most definitely the best group of sales staff I have ever dealt with I had already used their service department and I will always recommend this dealer to anyone More

by bwburge85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick McGee, Tony Vertudazo, Jamie Meakins, Stephanie Woods

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Sep 05, 2026

Mandal Buick GMC responded

Appreciate you letting us know about your experience! We are happy to hear that you had such a positive experience with our sales staff at Mandal Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

September 05, 2026

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Employee Rating

I have always received great service every time I've had my vehicle serviced at Mandal. I really like the new mobile service they have now. It was nice to have my oil changed and I didn't have to leave hom More

by gernver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 05, 2026

Mandal Buick GMC responded

We truly appreciate your wonderful review! We’re thrilled to hear you’ve consistently received great service at Mandal Buick GMC. It’s fantastic that you enjoyed our new mobile service option for your oil change. Our team aims to make your experience as convenient as possible. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

August 31, 2026

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Employee Rating

Great customer service. They waited on us in a timely manner. The reception area had hot coffee. More

by mmicanddot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Print
Sep 01, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service at Mandal Buick GMC. It’s great to know that you appreciated the timely assistance and the coffee in our reception area. We look forward to welcoming you again in the future! Sincerely, the Team at Mandal Buick GMC

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