Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

Contact Me
4.6
661 Reviews
4.6

661 Reviews

Write a Review

661 Reviews of Susie Hatheway

October 23, 2026

Dealership Rating
Employee Rating

We've only come a few times, but every time we've been dealt with courtesy and with professionalism. The facilities are top notch. And the waiting area is very nice. More

by wf5w.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Oct 23, 2026

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you’ve experienced excellent service and enjoyed our facilities at Mandal Buick GMC. We appreciate your feedback and look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

October 22, 2026

Dealership Rating
Employee Rating

No matter what time or day it is when I drop off my Truck, they are welcoming, hands on, and quick to help get the job done right. More

by marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins , All service Techs have helped at some time or another and have been great to work with. They all treat me as their customer.

Oct 23, 2026

Mandal Buick GMC responded

Thank you for your positive review, Marty! We truly appreciate your kind words about our team at Mandal Buick GMC. It’s great to hear that you feel welcomed and well taken care of whenever you drop off your truck. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

October 21, 2026

Dealership Rating
Employee Rating

I had an appointment at 10:30 and showed up just after 10:00. My vehicle sat until 10:50 before going in for service. This is my first service after purchasing a new vehicle. My vehicle wasn’t returned un More

by mccoyd1
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins

Oct 21, 2026

Mandal Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the service you received at Mandal Buick GMC. It's important to us that each customer has a positive experience, especially for first-time visits. We would like to discuss the issues you mentioned, including the delays, the vehicle wash, and the tire rotation. Your satisfaction is our priority, and we want to ensure that we meet our service standards. Please feel free to reach out to us directly. Thank you for bringing this to our attention, and we hope to improve your next visit. Sincerely, the Team at Mandal Buick GMC

October 16, 2026

Dealership Rating
Employee Rating

They have never disappointed me. I highly recommend them to anyone. And Suzie is the best! More

by Bayouboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you have never been disappointed by us at Mandal Buick GMC. We appreciate your recommendation and are glad to know Suzie is the best! Our team looks forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

October 16, 2026

Dealership Rating
Employee Rating

No feedback. No calls. Terrible customer service. I had to call multiple times for updates on the status of my vehicle. Promised a call back, but never received i More

by cmgriffinjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins

Oct 18, 2026

Mandal Buick GMC responded

Our team has acknowledged this review.

October 14, 2026

Dealership Rating
Employee Rating

Service tech showed up at my home, performed the service on my new truck, very clean job, no issues, perfect!! More

by bigotire1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Oct 14, 2026

Mandal Buick GMC responded

Thank you for taking the time to leave us such a wonderful review! We’re glad to hear that our service tech performed a clean and perfect job on your new truck. Your satisfaction is our priority at Mandal Buick GMC, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

October 13, 2026

Dealership Rating
Employee Rating

Mobile service came to my driveway and completed a recall on my silverado. Excellent service by the mechanic. More

by WNELSON5200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Oct 13, 2026

Mandal Buick GMC responded

Grateful for you sharing this lovely experience with us, Nelson! We're happy to hear about your positive experience with our mobile service and the excellent service provided on your Chevrolet Silverado. Your satisfaction means a lot to us at Mandal Buick GMC. We hope to assist you again in the future! Sincerely, the Team at Mandal Buick GMC

October 06, 2026

Dealership Rating
Employee Rating

Please do email me again I do not even old a Chevy so please quick sending me emails More

by tanajones719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins

Oct 06, 2026

Mandal Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the emails you’ve been receiving. If you could reach out to us directly at Mandal Buick GMC, we would be happy to assist you in resolving this issue. Your experience is important to us, and we appreciate you bringing it to our attention. Sincerely, the Team at Mandal Buick GMC

October 04, 2026

Dealership Rating
Employee Rating

Same as on previous page. Jamie in service was very polite and professional and got the motor for my siding step replaced More

by MARYANNH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

Oct 05, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Mary Ann! We are thrilled to hear that Jamie provided you with polite and professional service while replacing the motor for your siding step. At Mandal Buick GMC, we strive to ensure every customer has a great experience. We look forward to seeing you again for any future needs! Sincerely, the Team at Mandal Buick GMC

September 29, 2026

Dealership Rating
Employee Rating

Absolutely great service, was in and out fast, even gave us a ride somewhere to kill time, our service tech was awesome, unfortunately forgot his name. More

by gusb99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Sep 29, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Mandal Buick GMC. It’s fantastic that our service team was able to assist you promptly and provide you with a ride to make your wait more comfortable. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

1
...

Dealership Inventory (452 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $58,684
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $56,580
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
used 2024 Cadillac CT4-V car, priced at $40,275
2024 Cadillac CT4-V
used
Black Diamond Tricoat exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $45,965
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $57,075
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2026 Dodge Durango car, priced at $27,875
2026 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
Rear-wheel Drive