Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
652 Reviews
4.6

652 Reviews

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652 Reviews of Susie Hatheway

September 29, 2026

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Employee Rating

Absolutely great service, was in and out fast, even gave us a ride somewhere to kill time, our service tech was awesome, unfortunately forgot his name. More

by gusb99
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Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Sep 29, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Mandal Buick GMC. It’s fantastic that our service team was able to assist you promptly and provide you with a ride to make your wait more comfortable. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

September 21, 2026

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Amazing service. Been using them for about 2 years now and they do not disappoint More

by cj.hatfield135
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Recommend Dealer
Yes
Sep 21, 2026

Mandal Buick GMC responded

Thank you for your kind words, CJ! We truly appreciate your continued trust in us over the past two years. It’s wonderful to hear that our service has consistently met your expectations. We look forward to serving you again in the future at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

September 21, 2026

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It's always a very easy process. I get all my routine maintenance done here. More

by pstephenfoster
Recommend Dealer
Yes
Sep 21, 2026

Mandal Buick GMC responded

Thank you for your positive review, Stephen! We are glad to hear that you find the process easy and that you choose Mandal Buick GMC for your routine maintenance. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 19, 2026

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The team did a fantastic job of diagnosing and repairing the initial issue (batteries) and then determining that the On Star module had failed. Currently awaiting the arrival of the replacement module. More

by andrewcain1983
Service Price Transparency
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Recommend Dealer
Yes
Sep 20, 2026

Mandal Buick GMC responded

Thank you for your kind words, Andrew! We appreciate your feedback and are glad to hear that our team at Mandal Buick GMC was able to diagnose and repair the initial issue effectively. We look forward to getting your OnStar module replaced and ensuring everything is working perfectly. Please don’t hesitate to reach out if you need any further assistance. Safe travels! Sincerely, the Team at Mandal Buick GMC

September 17, 2026

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Everyone was very professional and helpful. We had no appointment as work has us with limited time to get service and the accommodation of Susie and the rest of the service people involved wa More

by digitaldebe
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Recommend Dealer
Yes
Sep 18, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Mandal Buick GMC to be professional and helpful, especially Susie and the service staff. We understand how valuable your time is, and we’re glad we could accommodate you. Our team looks forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

September 13, 2026

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They are always very friendly and polite. They make sure the issue is taken care of and get you on your way as soon as they can! I highly recommend Mandel for all your service needs! More

by Turnertl1
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Recommend Dealer
Yes
Sep 14, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Mandal Buick GMC to be friendly and polite in addressing your service needs. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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The new notification of needed service needs to be more clear. I authorized service for the first line item but did not realize there was more line items to approve. More

by dhlea154
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

Sep 10, 2026

Mandal Buick GMC responded

Thank you for your feedback regarding the service notification process. We appreciate your insights and understand the importance of clear communication. Your experience is valuable to us, and we will work towards improving our notifications to ensure they are more straightforward. If you have any further concerns or suggestions, please feel free to reach out to us at Mandal Buick GMC directly. We look forward to assisting you again. Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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Best GM Service Center in the south. I would recommend them to anyone I know. More

by catfishgrimes
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Recommend Dealer
Yes
Sep 10, 2026

Mandal Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about Mandal Buick GMC and are thrilled to hear that you consider us the best GM service center in the south. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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I was very pleased with the new mobile system, with them coming to your house to do your oil change and tire rotation. More

by Mpayton44
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Recommend Dealer
Yes
Sep 10, 2026

Mandal Buick GMC responded

Thank you for your feedback! We’re glad to hear you were pleased with our new mobile service for oil changes and tire rotations. At Mandal Buick GMC, we strive to make vehicle maintenance as convenient as possible for our customers. We appreciate your support and hope to assist you again in the future! Sincerely, the Team at Mandal Buick GMC

September 09, 2026

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Really Quick appointment. Fast oil change, tire rotation and balance service. Great and attentive staff. More

by WRENCHN1
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a quick appointment and experienced efficient service at Mandal Buick GMC. Our team takes pride in being attentive and providing quality care. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

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