Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

Contact Me
4.6
546 Reviews
4.6

546 Reviews

Write a Review

546 Reviews of Susie Hatheway

January 17, 2026

Dealership Rating
Employee Rating

Mandal has always been easy to deal with from sales, finance, service and parts. I’ve never had an issue with them. More

by samurphyx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

Report | Print
Jan 18, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words and are thrilled to hear that your experiences with Mandal Buick GMC have always been smooth across sales, finance, service, and parts. We look forward to continuing to serve you in the future! Sincerely, the Team at Mandal Buick GMC

January 16, 2026

Dealership Rating
Employee Rating

They went above and beyond. The maintenance customer service was perfect. Very satisfied. Thank you so much! More

by heloflier68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Report | Print
Jan 16, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! It's fantastic to hear that you had a great experience with our maintenance team at Mandal Buick GMC. We always strive to go above and beyond for our customers, and your satisfaction means a lot to us. Our team looks forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 01, 2026

Dealership Rating
Employee Rating

My pregnant daughter got her oil changed yesterday and today she called me because her engine was smoking really bad. Immediately told her to stop and pop hood. Found out they didn’t put the cap on and no More

by dannonthornton
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins

Report | Print
Jan 02, 2026

Mandal Buick GMC responded

Thank you for sharing your concerns with us. We understand how distressing this situation must be for you and your daughter. At Mandal Buick GMC, we strive to uphold high standards in our services, and it seems we fell short in this instance. We encourage you to contact us directly so we can discuss this matter further and address your concerns. Your feedback is important, and we appreciate you bringing this to our attention. Sincerely, the Team at Mandal Buick GMC

December 31, 2025

Dealership Rating
Employee Rating

Love the service and the place was clean and nice. Didn’t see any coffee that morning and it was cold. More

by PULEOMARGARET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Report | Print
Jan 01, 2026

Mandal Buick GMC responded

Thank you for your feedback! We're glad to hear that you loved the service at Mandal Buick GMC and found our facility clean and nice. We appreciate your comments regarding the coffee, as we strive to provide a welcoming environment. If you have any further suggestions or concerns, please feel free to reach out to us. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

December 27, 2025

Dealership Rating
Employee Rating

The Mandal Service team is TOP KNOTCH! I have had my Yukon Denali for a little over a year. All my service is done at Mandal because they do a great job. It's clean, service is timely and More

by bwrummel1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Report | Print
Dec 27, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve had a great experience with our service team at Mandal Buick GMC. It’s fantastic to know that you trust us with your GMC Yukon Denali and appreciate the clean environment, timely service, and excellent customer care. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

December 24, 2025

Dealership Rating
Employee Rating

The best service offered in and around Diberville and surrounding areas. They have rapid service and great customer service More

by nmadison703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Report | Print
Dec 24, 2025

Mandal Buick GMC responded

Thank you for your kind words, Madison! We truly appreciate your positive feedback about the service at Mandal Buick GMC. It's great to hear that you experienced rapid service and excellent customer care. We look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

December 24, 2025

Dealership Rating
Employee Rating

I never received a call back on the status of my truck service. I called the dealership but no one answered. I had to go up there to find out the status. More

by bullbrusard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 24, 2025

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand how important communication is regarding your truck service, and we appreciate your feedback. Our team encourages you to reach out to Mandal Buick GMC directly so we can address your concerns and ensure better service in the future. Your satisfaction is important to us, and we hope to improve your experience next time. Sincerely, the Team at Mandal Buick GMC

December 21, 2025

Dealership Rating
Employee Rating

Super nice, and got me in and out quickly without an appointment for Oil &Filter change, Diesel fuel filter change, and new wipers.. In and out in 40 mins, wow, thanks! More

by Jamie Goff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

Report | Print
Dec 22, 2025

Mandal Buick GMC responded

Thank you, Jamie! We’re thrilled to hear that you had such a positive experience at Mandal Buick GMC. Getting your oil and filter change, diesel fuel filter change, and new wipers done quickly is what we strive for. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 19, 2025

Dealership Rating
Employee Rating

Always a good experience. We are so thankful for the free coffee and cozy waiting room. More

by sandy.ut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Report | Print
Dec 19, 2025

Mandal Buick GMC responded

Thanks so much for your encouraging words, Sandy! It's great to hear that you always have a good experience at Mandal Buick GMC. We appreciate your feedback about our cozy waiting room and free coffee. Our team looks forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

December 17, 2025

Dealership Rating
Employee Rating

My experience was exceptional. I purchased a 2026 GMC 2500 AT4X. Everything was exceptional from the day I walked in and ordered the vehicle from your sales team until I picked it More

by PPNB2600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Regueira, Patrick McGee, Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

Report | Print
Dec 17, 2025

Mandal Buick GMC responded

Thank you for the review! We’re happy you love your 2026 GMC Sierra 2500 AT4X and that our sales, finance, service, and parts teams made you feel right at home. We appreciate your recommendation and look forward to assisting you again at Mandal Buick GMC. Sincerely, the Team at Mandal Buick GMC

1
2
...
55

Dealership Inventory (310 Vehicles)

new 2026 GMC Sierra 3500 car, priced at $72,455
2026 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive
$72,455
View Details
new 2026 GMC Sierra 1500 car, priced at $40,865
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$40,865
View Details
new 2026 GMC Sierra 1500 car, priced at $41,215
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$41,215
View Details
new 2026 GMC Sierra 1500 car, priced at $43,965
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$43,965
View Details
used 2018 Honda Pilot car
2018 Honda Pilot
used
White exterior
Automatic
Front-wheel Drive
Not Priced
View Details
new 2026 GMC Acadia car, priced at $48,040
2026 GMC Acadia
new
Summit White exterior
Automatic
Front-wheel Drive
$48,040
View Details
View All Inventory