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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway | Page 2

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
661 Reviews
4.6

661 Reviews

Write a Review

661 Reviews of Susie Hatheway

September 21, 2026

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Employee Rating

Amazing service. Been using them for about 2 years now and they do not disappoint More

by cj.hatfield135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Annette Coleman, David Kelly, Jamie Meakins

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Sep 21, 2026

Mandal Buick GMC responded

Thank you for your kind words, CJ! We truly appreciate your continued trust in us over the past two years. It’s wonderful to hear that our service has consistently met your expectations. We look forward to serving you again in the future at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

September 21, 2026

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Employee Rating

It's always a very easy process. I get all my routine maintenance done here. More

by pstephenfoster
Recommend Dealer
Yes
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Sep 21, 2026

Mandal Buick GMC responded

Thank you for your positive review, Stephen! We are glad to hear that you find the process easy and that you choose Mandal Buick GMC for your routine maintenance. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 19, 2026

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The team did a fantastic job of diagnosing and repairing the initial issue (batteries) and then determining that the On Star module had failed. Currently awaiting the arrival of the replacement module. More

by andrewcain1983
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2026

Mandal Buick GMC responded

Thank you for your kind words, Andrew! We appreciate your feedback and are glad to hear that our team at Mandal Buick GMC was able to diagnose and repair the initial issue effectively. We look forward to getting your OnStar module replaced and ensuring everything is working perfectly. Please don’t hesitate to reach out if you need any further assistance. Safe travels! Sincerely, the Team at Mandal Buick GMC

September 17, 2026

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Employee Rating

Everyone was very professional and helpful. We had no appointment as work has us with limited time to get service and the accommodation of Susie and the rest of the service people involved wa More

by digitaldebe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Mandal Buick GMC to be professional and helpful, especially Susie and the service staff. We understand how valuable your time is, and we’re glad we could accommodate you. Our team looks forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

September 13, 2026

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They are always very friendly and polite. They make sure the issue is taken care of and get you on your way as soon as they can! I highly recommend Mandel for all your service needs! More

by Turnertl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Mandal Buick GMC to be friendly and polite in addressing your service needs. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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Employee Rating

The new notification of needed service needs to be more clear. I authorized service for the first line item but did not realize there was more line items to approve. More

by dhlea154
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

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Sep 10, 2026

Mandal Buick GMC responded

Thank you for your feedback regarding the service notification process. We appreciate your insights and understand the importance of clear communication. Your experience is valuable to us, and we will work towards improving our notifications to ensure they are more straightforward. If you have any further concerns or suggestions, please feel free to reach out to us at Mandal Buick GMC directly. We look forward to assisting you again. Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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Best GM Service Center in the south. I would recommend them to anyone I know. More

by catfishgrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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Sep 10, 2026

Mandal Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about Mandal Buick GMC and are thrilled to hear that you consider us the best GM service center in the south. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 10, 2026

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Employee Rating

I was very pleased with the new mobile system, with them coming to your house to do your oil change and tire rotation. More

by Mpayton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 10, 2026

Mandal Buick GMC responded

Thank you for your feedback! We’re glad to hear you were pleased with our new mobile service for oil changes and tire rotations. At Mandal Buick GMC, we strive to make vehicle maintenance as convenient as possible for our customers. We appreciate your support and hope to assist you again in the future! Sincerely, the Team at Mandal Buick GMC

September 09, 2026

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Employee Rating

Really Quick appointment. Fast oil change, tire rotation and balance service. Great and attentive staff. More

by WRENCHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 09, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a quick appointment and experienced efficient service at Mandal Buick GMC. Our team takes pride in being attentive and providing quality care. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

September 07, 2026

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Employee Rating

Very knowledgeable help me with my problem, understood what the problem was. I think it was a fair price and the confidence in the work is what I was really looking forward to. More

by FREAK9100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Print
Sep 07, 2026

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you found our team at Mandal Buick GMC knowledgeable and that we could assist you with your problem. Providing fair pricing and building confidence in our work is always our goal. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

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