Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway | Page 14

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
597 Reviews
4.6

597 Reviews

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597 Reviews of Susie Hatheway

May 28, 2025

Dealership Rating
Employee Rating

Professional, friendly service that we have grown to expect from MANDAL GMC. GREAT job service dept.! More

by SCOTT3642
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins , Service drive greeter. It's the first impression of your service dept. & these pe

May 28, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you experienced the professional and friendly service that Mandal Buick GMC strives for. Our service team works hard to meet your expectations, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

May 27, 2025

Dealership Rating
Employee Rating

Highly professional and friendly staff, made the whole process smooth and easy! Lakyn was a true pleasure to work with! More

by eodwiese4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo , Lakyn Cuevas

May 28, 2025

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a smooth experience at Mandal Buick GMC and that Lakyn made a positive impact during your visit. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

May 18, 2025

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Employee Rating

They were very friendly and took care of my situation. I had to order a part and it came in fast . The price was reasonable considering these days . It didn’t take long to put part on I waited in the gues More

by dezidu1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Woods , Parts clerk that ordered my item

May 18, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Mandal Buick GMC was able to assist you promptly and that you found our pricing reasonable. We strive to provide friendly and efficient service, and it’s great to know that you felt well taken care of. We look forward to welcoming you back for any future needs! Sincerely, the Team at Mandal Buick GMC

May 18, 2025

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Employee Rating

I was not informed of a recall for my vehicle. I am not sure if it was inspected for engine failure. This is very concerning to me. More

by brentshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2025

Mandal Buick GMC responded

Thank you for sharing your experience. We understand your concern about not being informed of a recall and the uncertainty around whether your vehicle was inspected for a potential engine issue. At Mandal Buick GMC, keeping customers informed about safety-related recalls is essential, and your feedback highlights the importance of clear communication during service visits. We encourage you to contact us directly if you’d like to share more details or discuss your concerns further. We appreciate your feedback and the opportunity to improve your experience moving forward. Sincerely, the Team at Mandal Buick GMC

May 13, 2025

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Employee Rating

This is our third vehicle from this dealership. Always pleased with Salesman, office crew and service department and employees. Employees treat us very professional. More

by mcdean0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Mandal Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Mandal Buick GMC over the years. It’s great to hear that you’ve consistently had positive experiences with our sales team and service department. We strive to provide the best for our customers, and your feedback is invaluable. We look forward to assisting you with your next vehicle! Sincerely, the Team at Mandal Buick GMC

May 13, 2025

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Employee Rating

Always friendly and knowledgeable. I get in and out in a timely fashion, and waiting area is clean with refreshments available. More

by llala63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our team at Mandal Buick GMC friendly and knowledgeable. It's great to know that you appreciate the timely service and the clean waiting area with refreshments. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

May 14, 2025

llala63 responded

👍

May 12, 2025

Dealership Rating
Employee Rating

Susie was real helpful kind and on the job ready to help. Susie got things done! More

by hseservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're glad to hear that our team member was helpful and attentive during your visit to Mandal Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

May 10, 2025

Dealership Rating
Employee Rating

Everyone was nice and informative. I waited about 2 hours for a oil change, I had an appointment at 1:00. More

by howardstephanie56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

May 11, 2025

Mandal Buick GMC responded

Thank you for your feedback, Howard! We're glad to hear that you found our team at Mandal Buick GMC to be nice and informative. We appreciate your patience during the oil change process. Your comments help us strive for improvement, so please feel free to reach out if you have any further concerns. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

May 08, 2025

Dealership Rating
Employee Rating

Real smooth the staff is very polite and friendly nice clean environment ms Susie is the best she take care of all my vehicles thank you! More

by woodynora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Mandal Buick GMC. Ms. Susie will be happy to know that you appreciate her exceptional care for your vehicles. We look forward to serving you again soon! Sincerely, the Team at Mandal Buick GMC

May 08, 2025

Dealership Rating
Employee Rating

Service representative , Susie was extremely nice and explained everything that was done to my vehicle. More

by SMERRIMAN2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo , Jim in sales

May 08, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Susie provided you with excellent service and clearly explained everything regarding your vehicle. At Mandal Buick GMC, we strive to ensure our customers receive the best experience possible. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

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