Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

Contact Me
4.6
560 Reviews
4.6

560 Reviews

Write a Review

560 Reviews of Susie Hatheway

March 04, 2026

Dealership Rating
Employee Rating

Service was good. Also received the auto Butler. Do they not vacuum the inside of vehicles anymore? More

by j.curtis9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Mandal Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a good experience with our service at Mandal Buick GMC. Regarding your question about the interior vacuuming, we appreciate you bringing this to our attention. Our team strives to maintain high standards, and your input is valuable. If you have any further concerns or need assistance, feel free to reach out to us directly. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

March 01, 2026

Dealership Rating
Employee Rating

I did not go here in last two xxxx months cause of the services before More

by jsurginerr2
Recommend Dealer
No

Other Employees Tagged: Tony Vertudazo

Mar 01, 2026

Mandal Buick GMC responded

Thank you for sharing your feedback. We understand that your previous experiences may have led to your decision not to return to Mandal Buick GMC. We truly appreciate your input and would like to invite you to discuss your concerns further. Please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, the Team at Mandal Buick GMC

March 01, 2026

Dealership Rating
Employee Rating

Buying a new car is usually stressful but Jim was an absolute super star. He went above and beyond to help us and we couldn’t be more appreciative! The service department has been amazing as well. I hig More

by heather81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Mar 01, 2026

Mandal Buick GMC responded

Thank you so much for your wonderful review, Heather! We’re happy to hear that Jim provided you with such exceptional service during your car buying experience at Mandal Buick GMC. It’s great to know that our service department also met your expectations. We truly appreciate your recommendation and look forward to welcoming you back from Texas for your next vehicle purchase! Sincerely, the Team at Mandal Buick GMC

March 01, 2026

Dealership Rating
Employee Rating

Excellent service and fast turnaround for an oil change and tire rotation. Service is always good at Mandal! Keep doing what your doing! More

by Merccls400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our service team for your oil change and tire rotation. At Mandal Buick GMC, we always strive to provide quick and quality service. We look forward to seeing you again for your next visit! Sincerely, the Team at Mandal Buick GMC

February 28, 2026

Dealership Rating
Employee Rating

The reason we purchased vehicles from Mandal is the Service Department and Susie and Jamie. Vehicles need service and Susie and Jamie have always been there for us. They provide great customer and gi More

by GTWNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

Feb 28, 2026

Mandal Buick GMC responded

Thank you so much for your wonderful review! It’s fantastic to hear that you had a great experience with our Service Department and that Susie and Jamie were able to assist you so effectively. At Mandal Buick GMC, delivering excellent customer service is always our goal, and it’s rewarding to know our efforts made a difference. We look forward to assisting you again with your future vehicle needs! Sincerely, the Team at Mandal Buick GMC

February 25, 2026

Dealership Rating
Employee Rating

Communication is very poor between the check in process and check out process. I was told my car was ready for pick up but it wasn’t in line so I was told it must be in wash as I had requested it be washed More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Girl that checked me in needs a zero

Feb 26, 2026

Mandal Buick GMC responded

Thank you for sharing your experience with us, Bella. We understand the importance of timely and accurate updates, especially regarding your vehicle. Your feedback about communication and service during your recent visit to Mandal Buick GMC is appreciated. Please feel free to reach out directly so your concerns can be addressed, and improvements can be made to enhance the customer experience. We hope to have the opportunity to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

February 23, 2026

Dealership Rating
Employee Rating

I love this dealership. Everyone is always nice and professional. The mechanics always offer professional quality work in a timely manner. More

by trysha.hall.36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Feb 23, 2026

Mandal Buick GMC responded

Thank you for your awesome review, Trysha! We’re glad to hear that you love Mandal Buick GMC and appreciate our team's professionalism and quality of work. Your satisfaction means a lot to us. We look forward to serving you again soon! Sincerely, the Team at Mandal Buick GMC

February 20, 2026

Dealership Rating
Employee Rating

Great service, great communication! Service Tech Anthony Husley did a great job letting me know the status of my vehicle. More

by PAULCANNETTE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins , Anthony Husley, Jim Crampton, Jamie Herring

Feb 21, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Paul! We're thrilled to hear that you had a great experience with our service team at Mandal Buick GMC, especially with Anthony's communication about your vehicle's status. We appreciate your kind words and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

February 12, 2026

Dealership Rating
Employee Rating

They always go above and beyond my expectations. Very thorough with their service and friendly people. More

by BIRDMAN_16746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Mandal Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that our team at Mandal Buick GMC consistently exceeds your expectations and provides thorough and friendly service. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, the Team at Mandal Buick GMC

February 11, 2026

Dealership Rating
Employee Rating

Not pleased with the Auto Butler service they performed. They never touched the inside of my car. I feel like all they did was wash the outside of my car. When I purchased Auto Butler I was under the impres More

by JANESMITH39503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Feb 11, 2026

Mandal Buick GMC responded

Thank you for sharing your experience with us, Jane. We understand your concerns regarding the Auto Butler service and appreciate your feedback. At Mandal Buick GMC, we aim to provide thorough service, and it's important to us that our customers feel satisfied. Our team encourages you to reach out to us directly to address your concerns and work towards a better experience. Thank you for your input, and we hope to hear from you soon. Sincerely, the Team at Mandal Buick GMC

1
...

Dealership Inventory (302 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $40,865
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $43,965
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $58,485
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Buick Enclave car, priced at $47,405
2026 Buick Enclave
new
iridescent white tricoat exterior
Automatic
Front-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $68,745
2026 GMC Sierra 1500
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
new 2026 Buick Enclave car, priced at $46,060
2026 Buick Enclave
new
summit white exterior
Automatic
Front-wheel Drive