Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
513 Reviews
4.6

513 Reviews

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513 Reviews of Susie Hatheway

October 08, 2025

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Employee Rating

Great experience, the process from start to finish was seamless. We will be back for our next purchase. More

by KEVINPIETZ
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2025

Mandal Buick GMC responded

Thank you for your wonderful feedback, Kevin! We’re thrilled to hear that you had a seamless experience with us at Mandal Buick GMC. We look forward to welcoming you back for your next purchase! Sincerely, the Team at Mandal Buick GMC

October 07, 2025

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Employee Rating

The service was timely. It was a busy Monday, the service department honored my appointment time and got me out in 30 minutes. More

by 4preciousb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service department at Mandal Buick GMC honored your appointment time and provided timely service. We appreciate your feedback and hope to see you again for your next visit! Sincerely, the Team at Mandal Buick GMC

October 03, 2025

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Me and my wife want to give a BIG shout out and a BIG THANK YOU to (Jim Crampton.) Jim Crampton came in to work on his day off and worked very hard and made our experience at Mandel’s very easy with n More

by Tony.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo , Jim Crampton ⭐️⭐️⭐️⭐️⭐️

Oct 04, 2025

Mandal Buick GMC responded

Thank you, Tony! We truly appreciate your kind words and are thrilled to hear about your positive experience at Mandal Buick GMC. It's wonderful to know that Jim and Susie made your vehicle purchase smooth and enjoyable. We take great pride in our staff and their dedication to providing excellent service. Our team looks forward to assisting you with your next vehicle purchase! Safe travels and see you again soon! Sincerely, the Team at Mandal Buick GMC

September 29, 2025

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Great service and friendly personnel. I was Wei pleased and would recommend this dealership to anyone. More

by hwheeler.2
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Recommend Dealer
Yes
Sep 30, 2025

Mandal Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with our friendly team at Mandal Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

September 23, 2025

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$160. 00 for 1 valve stem is a racket to get money from people on a set income More

by victormesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins

Sep 23, 2025

Mandal Buick GMC responded

Thank you for sharing your feedback, Victor. We understand that pricing can be a concern, and we appreciate you bringing it to our attention. At Mandal Buick GMC, we strive to provide quality service and competitive pricing. If you have further questions or would like to discuss this, please feel free to reach out to us directly. Your insights help us improve our services. Sincerely, the Team at Mandal Buick GMC

September 21, 2025

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Good, nice, pleasant atmosphere where waiting time isn't felt. Very good service, fast and efficient. More

by jaime Marín
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Mandal Buick GMC responded

Thank you for your wonderful review, Jaime! We’re thrilled to hear that you enjoyed the pleasant atmosphere and appreciated our fast and efficient service at Mandal Buick GMC. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

September 19, 2025

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They were pleasant, and worked to get the original misses corrected. I’ll be back soon. More

by Bishop
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Mandal Buick GMC responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Mandal Buick GMC. We're glad to hear that our team was able to address your concerns and that you'll be returning soon. If there's anything specific you'd like us to assist you with on your next visit, please feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

September 18, 2025

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Employee Rating

Service took 2 1/2 days. It was never relayed to me that it would take this long. People were pleasant, but the 3% up charge for using a credit card? You need the $40 more More

by jcdolan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 20, 2025

Mandal Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us regarding the service duration and the credit card fee. While we are glad to hear that our team was pleasant, we understand your concerns about the communication regarding the service timeline and additional charges. Your input is valuable, and we will use it to enhance our customer experience at Mandal Buick GMC. If you have any further questions or would like to discuss this more, please feel free to contact us directly. We hope to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

September 10, 2025

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Straight talk and excellent repair and service. Always a great auto and truck selection to choose from. More

by SPIRITLAND12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Sep 10, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you appreciate our straightforward approach and excellent service at Mandal Buick GMC. Our team is always here to provide a great selection of autos and trucks for you. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 10, 2025

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Employee Rating

Susie did very well within the parameters she could control in trying to find a solution. Unfortunately, Mandal/GM aren’t willing to spend the money to fix a known transmission defect. We played this g More

by BROOKSQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 10, 2025

Mandal Buick GMC responded

Thank you for sharing your experience, Brooks. We appreciate your feedback regarding the transmission issue you've encountered. Our team understands how frustrating this situation can be, especially after multiple visits. Please feel free to reach out to us directly at Mandal Buick GMC so we can further address your concerns. Your satisfaction is important to us, and we are here to help. Sincerely, the Team at Mandal Buick GMC

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