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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
518 Reviews
4.6

518 Reviews

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518 Reviews of Susie Hatheway

October 26, 2025

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Employee Rating

Could not ask for a better service representative. Susie Hatheway takes great care of me. More

by MSMUDDAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Woods

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Oct 27, 2025

Mandal Buick GMC responded

Thank you for the wonderful review! We’re happy to hear that Susie provided you with exceptional service. At Mandal Buick GMC, we strive to take great care of our customers, and it's rewarding to know that we succeeded with you. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

October 24, 2025

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Employee Rating

The service provided was fine but after the service y’all contacted us for this service an excessive amount of times. I do not care to complete this every time I come in for a service. More

by toriecclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Oct 24, 2025

Mandal Buick GMC responded

Thank you for sharing your feedback with us, Torie. We appreciate your thoughts on the service provided at Mandal Buick GMC. We understand your concerns regarding the follow-up communications after your visits. Your input is valuable, and we will take it into consideration as we strive to improve our customer experience. If you have any further questions or concerns, please feel free to reach out to us directly. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

October 23, 2025

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Service was very good; staff were very friendly and available to answer any and all questions. More

by hwheeler.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Mandal Buick GMC responded

Thank you for your kind words about your experience at Mandal Buick GMC! We're thrilled to hear that you found our staff friendly and helpful. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

October 17, 2025

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Employee Rating

Mrs. Susie is awesome and she is available and willing to help me with what my truck needs More

by MATT@MACSCOASTAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Mandal Buick GMC responded

Thank you for your wonderful review, Matt! We’re thrilled to hear that Susie provided you with excellent service at Mandal Buick GMC. It's great to know she was able to assist you with your truck's needs. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

October 11, 2025

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Employee Rating

Nice and professional service dept staff. Kept me informed throughout the process. I have always had a good experience at Mandal. More

by kevinwhendry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Oct 11, 2025

Mandal Buick GMC responded

Thank you for your feedback, Kevin! We are happy to hear you had a positive experience with our service department at Mandal Buick GMC. Keeping our customers informed is important to us, and we appreciate your continued trust in our team. We look forward to serving you again in the future. Sincerely, the Team at Mandal Buick GMC

October 08, 2025

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Employee Rating

Great experience, the process from start to finish was seamless. We will be back for our next purchase. More

by KEVINPIETZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Regueira, Patrick McGee, Tony Vertudazo, Lee Mayfield, David Davis, Annette Coleman, Kira Miller, Blake Nitz, Jamie Meakins

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Oct 08, 2025

Mandal Buick GMC responded

Thank you for your wonderful feedback, Kevin! We’re thrilled to hear that you had a seamless experience with us at Mandal Buick GMC. We look forward to welcoming you back for your next purchase! Sincerely, the Team at Mandal Buick GMC

October 07, 2025

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The service was timely. It was a busy Monday, the service department honored my appointment time and got me out in 30 minutes. More

by 4preciousb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service department at Mandal Buick GMC honored your appointment time and provided timely service. We appreciate your feedback and hope to see you again for your next visit! Sincerely, the Team at Mandal Buick GMC

October 03, 2025

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Employee Rating

Me and my wife want to give a BIG shout out and a BIG THANK YOU to (Jim Crampton.) Jim Crampton came in to work on his day off and worked very hard and made our experience at Mandel’s very easy with n More

by Tony.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo , Jim Crampton ⭐️⭐️⭐️⭐️⭐️

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Oct 04, 2025

Mandal Buick GMC responded

Thank you, Tony! We truly appreciate your kind words and are thrilled to hear about your positive experience at Mandal Buick GMC. It's wonderful to know that Jim and Susie made your vehicle purchase smooth and enjoyable. We take great pride in our staff and their dedication to providing excellent service. Our team looks forward to assisting you with your next vehicle purchase! Safe travels and see you again soon! Sincerely, the Team at Mandal Buick GMC

September 29, 2025

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Employee Rating

Great service and friendly personnel. I was Wei pleased and would recommend this dealership to anyone. More

by hwheeler.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Mandal Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with our friendly team at Mandal Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

September 23, 2025

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Employee Rating

$160. 00 for 1 valve stem is a racket to get money from people on a set income More

by victormesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins

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Sep 23, 2025

Mandal Buick GMC responded

Thank you for sharing your feedback, Victor. We understand that pricing can be a concern, and we appreciate you bringing it to our attention. At Mandal Buick GMC, we strive to provide quality service and competitive pricing. If you have further questions or would like to discuss this, please feel free to reach out to us directly. Your insights help us improve our services. Sincerely, the Team at Mandal Buick GMC

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